HGreg Nissan Kendall

We traveled up from Fort Myers with two appointments to look at a used car for my daughter. The first appointment with another dealer was an absolute joke, but then we traveled an hour to Kendall — and what a difference! First impression: the atmosphere was bright, clean, and welcoming. Everyone was so nice and friendly. I was blessed to have the best associate, Yosniel Cruz, greet us. He immediately looked up the car we came to see and even showed us a few others slightly below and above our range, which I really appreciated for comparison. The test drive went great, and the rest of the process was effortless. There was absolutely no pressure, and we were able to get the number we wanted. In finance, Frank was professional, friendly, and efficient. I cannot speak highly enough of Yosniel Cruz. He even followed up afterward to make sure we got home safely and that everything was good. I’ll definitely be referring friends and family — it cwas absolutely worth the drive!

Me encanta este consencionario, tienen muy buenos carros, he tenido 6 carros con ellos, tiene muy buenas ofertas, mi vendedora se llama Vanessa Cruz, super atenta, y estoy muy satifecha con sus ofertas, el carro que he deseado ella me lo busca, es lo máximo, y les seguiré comprando, yo se la recomiendo 100%, y los precios que ustedes desean, ella los ayuda

Signed for $31,250 out-the-door, including tax, title, registration, and tag. Price was not contingent on financing. After signing, they raised it to $31,700 claiming ‘the tag went up,’ and the finance manager became aggressive when I questioned it. Last-minute changes after a signed deal are unacceptable—check your paperwork carefully.

I bought the vehicle from Nissan Kendall on the 26th 2025 of June. And I did not leave with the car that day,they told me they needed to receive a check from my credit union and it needed to be clear first before I can leave with the car. I went to pick the car on the July 2 something was wrong with the hood, so I left the car there so it can't be fix. Between buying the car and getting the hood fixed it was almost 2 weeks without a car. I still had to catch an Uber to work and home.I picked the vehicle up on the 8th of July. And on July 17th the vehicle stopped working, this is 2020 Nissan Altima with only 55m. I had to call AAA to take the car to the dealership. On July 18th 2025 I've been calling all day to find out the status of the vehicle, I even try calling to speak to the guy that sell the car to me.but no one will call me back. So I end up talking to a young lady from service like around 1:00p.m,I told her I will be there in 10 minutes and she could explain everything to me. She told me that I needed a new engine. Remember I only had the car only a week ago, how the xxxx I needed a new engine.. my credit union pay cash money for that vehicle. So I asked to speak to a sale manager and I told him about it that there was not professional they already got the money,. I wanted my money back or they give me another car. He keeps saying I bought the car month ago. how the xxxx could I buy a car a month ago and I have proof that I bought the car on 26. He said the computer would not lie and that really pissed me off my whole attitude just changed. because I just went and pick the car up on the 8th. He said that the car have warranty lifetime it is covered, if they do not covered the the dealership will cover it.You know from the time I was buying the car it was a lot of signs. Even the sale guy was having attitude with me because I'm telling him about the vehicle because I'm very picky. If I'm buying something from y'all and you giving me attitude because I am talking about what's wrong with the car. so I asked if I could get a loaner so I can get back and forth to work. The sales manager said as soon as he get approval to fix the car he was see if I'll be able to get a loaner. Remember I'm going to be taking Ubers they're not going to be paying me for going back and forth to work or doing the things that I need to do. From the time I bought the car and now I'm very disappointed because I talked to three sale managers one about the check, the next one about the hood and now about getting my car fixed. So I called my credit union and I let them know what is going on. They are not professional, very rude and not trying enough to please their I am not stupid.and after this I would not suggest any of my friends or family to buy a vehicle from them.

I called this morning to confirm the availability of a vehicle listed online, and the staff assured me it was available and would be held for my appointment a few hours later. I drove an hour to the dealership, only to be told upon arrival that the car had “just been sold.” No one contacted me to provide an update or cancel my appointment. This lack of communication and disregard for my time was incredibly disappointing and unprofessional. I hope my review helps others make informed decisions.

Called to get a prize on a vehicle for my daughter. Confused about the Outdoor price with all the hidden fees and they could not give me an accurate number. Dealership is very shady.

Advertised price of a Titan XD is $46,250. I put an inquire online with cars.com and got a call from Lucas Llinas quoting me $39,820 (nice!!!). I asked for a drive out price and got a $69,231 quote. These guys are not serious!!!

1/5 - Fraudulent Pricing, Fake Reviews & Credit Report Abuse Warning: This dealership operates dishonestly on multiple fronts. 1. Fake Google Reviews (4.8 Rating) - Their "excellent" 4.8 Google rating is clearly manipulated: - Most 5-star reviews come from empty accounts (check profiles - no photos, single review) - Real customer experiences reflect a 1.8 Yelp rating - the truth is buried 2. $4,800+ in Fraudulent Fees They tried charging me for: - "Hgreg Difference" ($1,995) - Pure dealer markup with no justification - Electronic Registration ($899) - Actual Florida DMV cost: $100 - "Pre-Delivery Service" ($1,299) - For what? A car wash? - Inspection Fee ($895) - 3x the market rate ($200-300) 3. Unethical Business Practice - Ghosted me for a week when questioning charges - Pulled my credit report TWICE without explanation (hurting my credit score) - Only responded after I threatened to walk away 4. What This Means For You - Their Google rating is artificially inflated by fake accounts - They bank on customers not checking Yelp/Reddit for real reviews - Standard tactic: wear you down until you accept their scams DO NOT TRUST THIS DEALERSHIP. Google needs to investigate their review fraud immediately. #DealerFraud #FakeReviews #CreditReportAbuse #AvoidNissanKendall

Customer service is poor I purchase the car and then I received a check engine light and return to them and now it's going to be almost a week and they don't have a car to loan for the me and they been ignoring my text and phone calls and go over there almost every day and they couldn't give me a answer about the car I purchase and it's been upsetting that they don't give a xxxx once you purchases their car and see your xxx out the door

I went to Hgreg Nissan about two hours earlier than my scheduled appointment and everyone was very welcoming. The receptionist and the general manager was at the front desk,a sales manager assigned sales person Cesar to me. Cesar was at no time pushed any extras and made the car buying process easy and stress free. It was a five star experience from start to end. It helps a lot to do your research beforehand.