Reviews
They were so great and helpful! Love Matty and John! Definitely very resourceful and care about their customers!
They were so great and helpful! Love Matty and John! Definitely very resourceful and care about their customers!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for highlighting how helpful and caring our team was during your used BMW X5 purchase. We look forward to assisting you again.
Total scam artists! No satsfaction and no management response or responsiblity. I would recommend staying away. Bad business.
Total scam artists! No satsfaction and no management response or responsiblity. I would recommend staying away. Bad business.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Please reach out to us at your convenience. Thank you.
They claimed a car was available when they had already sold it. I found out when I tried to see the car.
They claimed a car was available when they had already sold it. I found out when I tried to see the car.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
***BUYER BEWARE*** EXTREMLEY SHADY BUSINESS. TRYING TO SELL VEHICLES WITHOUT INSPECTING THEM OR DOING BASIC MAINTANANCE CHECKS. UNTRUSTWORTHY AND LIERS!!! DO NOT BUY FROM THIS DEALERSHIP
***BUYER BEWARE*** EXTREMLEY SHADY BUSINESS. TRYING TO SELL VEHICLES WITHOUT INSPECTING THEM OR DOING BASIC MAINTANANCE CHECKS. UNTRUSTWORTHY AND LIERS!!! DO NOT BUY FROM THIS DEALERSHIP
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
I had I great experience. I worked with menny quick and easy had everything ready in 3 days. Out the door. I will be going back
I had I great experience. I worked with menny quick and easy had everything ready in 3 days. Out the door. I will be going back
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Bought a beautiful car from them , however the whole engine was no good! They knew that too! They are scam artist and it’s unfortunate they have these laws to protect them, the car lasted 13 weeks! They acted like they wanted to help but it was all xxxxxxxx! Be careful and DONT TRUST THEM!
Bought a beautiful car from them , however the whole engine was no good! They knew that too! They are scam artist and it’s unfortunate they have these laws to protect them, the car lasted 13 weeks! They acted like they wanted to help but it was all xxxxxxxx! Be careful and DONT TRUST THEM!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
They stole a $200 deposit from me. When I called to follow up about next steps of the deposit I put down to hold a car the salesman said the car had been sold the day i paid for the deposit, that he was unaware at the time I made the deposit. He told me he would have to work with the office to get the refund. This was 5/5/26. Today is 3/6/26 never got the refund. Within these 2 months I've called relentlessly and kept getting passed around and said I would get a call back lm In fact the salesman said I left a 1 star review on Google because of this experience. I was told if I take the review down they can "cut me a check" in other words give me back what's rightfully mines. I expressed that the money was mine to begin with and never should have been taken, so it's really not up to them to say they will refund me unless I do xyz. So in response to this the salesman responded to my comment now stating lies that I never came in to sign for the car and basically saying the car was available for 2 weeks after I made the deposit which is a complete lie. THEY ARE HUSTLESERS AND IM ABOUT TO LET EVERYONE KNOW. I've also filed a claim. They are sooo petty couldn't even give me my $200. Smh their choice
They stole a $200 deposit from me. When I called to follow up about next steps of the deposit I put down to hold a car the salesman said the car had been sold the day i paid for the deposit, that he was unaware at the time I made the deposit. He told me he would have to work with the office to get the refund. This was 5/5/26. Today is 3/6/26 never got the refund. Within these 2 months I've called relentlessly and kept getting passed around and said I would get a call back lm In fact the salesman said I left a 1 star review on Google because of this experience. I was told if I take the review down they can "cut me a check" in other words give me back what's rightfully mines. I expressed that the money was mine to begin with and never should have been taken, so it's really not up to them to say they will refund me unless I do xyz. So in response to this the salesman responded to my comment now stating lies that I never came in to sign for the car and basically saying the car was available for 2 weeks after I made the deposit which is a complete lie. THEY ARE HUSTLESERS AND IM ABOUT TO LET EVERYONE KNOW. I've also filed a claim. They are sooo petty couldn't even give me my $200. Smh their choice
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Dealer consistently lists their cars as having a manual transmission when they all seem to be automatics. While this might not be a big deal for the average consumer who wants an auto trans car, it is very irritating to use the Cars.com filters to find the car you want only to have this type of dealership messing with the algorithm.
Dealer consistently lists their cars as having a manual transmission when they all seem to be automatics. While this might not be a big deal for the average consumer who wants an auto trans car, it is very irritating to use the Cars.com filters to find the car you want only to have this type of dealership messing with the algorithm.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Incompetent and untrustworthy company. Very disappointed to be surprised with a $699 Lojack charge and their inability to try to correct or even admit their mistake (go ahead and listen to the recorded conversations guys) lost them their sale and me a $200 deposit.
Incompetent and untrustworthy company. Very disappointed to be surprised with a $699 Lojack charge and their inability to try to correct or even admit their mistake (go ahead and listen to the recorded conversations guys) lost them their sale and me a $200 deposit.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
This company is another reason why used car dealers get such a bad rep. Be ready to add another $699 to the price of the car, that they may or may not tell you about until your reviewing the sales agreement. (in my case the "forgot" to mention the extra charge)
This company is another reason why used car dealers get such a bad rep. Be ready to add another $699 to the price of the car, that they may or may not tell you about until your reviewing the sales agreement. (in my case the "forgot" to mention the extra charge)
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase