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CarBox

(31 reviews)

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(31 reviews)

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Juan Diego sold me a wonderful car with low miles.

Juan Diego sold me a wonderful car with low miles. I had a great experience!

Juan Diego sold me a wonderful car with low miles.

Juan Diego sold me a wonderful car with low miles. I had a great experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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STAY FAR AWAY!

STAY FAR AWAY! People said it use to be good but has gone WAY down hill. Went to see a specific car. Called and told them I would come to see it. They texted me the day of to come in and see it. I drive an hour there and hour back. I get there and they say it is being worked on. Not sure why you don't text me that but ok I will come back and see it. While they are fixing it they raise the price 2.5k over what it was listed for and told me I can't get the original price when they first wasted my time to come see it the first time. Scummy business move if you ask me. Don't waste your time.

STAY FAR AWAY!

STAY FAR AWAY! People said it use to be good but has gone WAY down hill. Went to see a specific car. Called and told them I would come to see it. They texted me the day of to come in and see it. I drive an hour there and hour back. I get there and they say it is being worked on. Not sure why you don't text me that but ok I will come back and see it. While they are fixing it they raise the price 2.5k over what it was listed for and told me I can't get the original price when they first wasted my time to come see it the first time. Scummy business move if you ask me. Don't waste your time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Juan helped me get approved on a 2021 chevy Equinox!

Juan helped me get approved on a 2021 chevy Equinox!!! In so great full for carbox helping me again.

Juan helped me get approved on a 2021 chevy Equinox!

Juan helped me get approved on a 2021 chevy Equinox!!! In so great full for carbox helping me again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I went to Carbox and met Tony he’s so awesome and helpful

I went to Carbox and met Tony he’s so awesome and helpful I’m so great full for his help I can’t thank him enough

I went to Carbox and met Tony he’s so awesome and helpful

I went to Carbox and met Tony he’s so awesome and helpful I’m so great full for his help I can’t thank him enough

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Please do not get your car from this business.

Please do not get your car from this business. I was sold a car that they told me had no issues, and had lied on their driver’s form. Within days of leaving, my car was almost unusable. I brought back and they wanted to charge me $1.5K for all the problems that they should’ve had fixed. They will show you no remorse and pretend to be genuine. Begging you all not to buy from these people, beware.

Please do not get your car from this business.

Please do not get your car from this business. I was sold a car that they told me had no issues, and had lied on their driver’s form. Within days of leaving, my car was almost unusable. I brought back and they wanted to charge me $1.5K for all the problems that they should’ve had fixed. They will show you no remorse and pretend to be genuine. Begging you all not to buy from these people, beware.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They will sell you junk with a smile.

They will sell you junk with a smile. I was sold a car with mechanical and electrical issues, some of which Carbox knew about and just never said anything to me. When I returned their piece of junk they wouldn't refund my deposits. Sold me a piece of junk, then even said they feel bad about it. Not bad enough to do right and refund me though.

They will sell you junk with a smile.

They will sell you junk with a smile. I was sold a car with mechanical and electrical issues, some of which Carbox knew about and just never said anything to me. When I returned their piece of junk they wouldn't refund my deposits. Sold me a piece of junk, then even said they feel bad about it. Not bad enough to do right and refund me though.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Tony is a God bless man he is kind respectful and he make

Tony is a God bless man he is kind respectful and he make such you get your ride

Tony is a God bless man he is kind respectful and he make

Tony is a God bless man he is kind respectful and he make such you get your ride

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This place is fraudulent and will screw you over.

This place is fraudulent and will screw you over. DO NOT PURCHASE A VEHICLE FROM THEM!!!!!!

This place is fraudulent and will screw you over.

This place is fraudulent and will screw you over. DO NOT PURCHASE A VEHICLE FROM THEM!!!!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I highly recommend carbon for a vehicle.

I highly recommend carbon for a vehicle. I literally walked in here and had a car in less than two hours. The guys who works there are awesome neva asked me for too much of nothing to get a car. I appreciate all of u for giving me my favorite color car. Come to carbon u will definitely leave with a car of ur choice.

I highly recommend carbon for a vehicle.

I highly recommend carbon for a vehicle. I literally walked in here and had a car in less than two hours. The guys who works there are awesome neva asked me for too much of nothing to get a car. I appreciate all of u for giving me my favorite color car. Come to carbon u will definitely leave with a car of ur choice.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Greatest experience

5 star rating! Very flexible, kind, friendly, & compassionate people! Made sure I was good to go before I hit the road! Thank you so much Tony!

Greatest experience

5 star rating! Very flexible, kind, friendly, & compassionate people! Made sure I was good to go before I hit the road! Thank you so much Tony!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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