Luther Bloomington Acura

Scheduled an appointment because my 2016 WRX navigation system stopped working. After an short time, maybe a mile or two, the error message "Autodetecting GPS Receiver..." would pop-up and the system would stop updating current position. The problem first happened the morning of 2/25/16 and continued throughout the weekend (4 days). Monday morning when I went to take the vehicle in, the system starting working again. When I checked in at the service center, the customer service representative, and later the manager, claimed they had never heard of such a problem. I mentioned that several reports of this very problem were posted on the web to which they replied that I should not believe everything on the web. I showed them a photo of the navigation unit displaying the error message but they insisted that not much could be done. They suggested that it may have been a GPS satellite network problem. If you have a flat tire, these guys might be just fine. Any issue that requires some legitimate troubleshooting, go somewhere else.

Drove a Forester for 10 years (not from this dealer) and had several recommendations to them, including Costco. Went in "cold" and were treated so warmly -- a no haggle, truly "how can we help you get what YOU want" experience the night we went in. We committed by handshake to a car due for delivery in ~two weeks. On the pick-up day, both our sales rep, Ross Stettner, and the Sales manager, Noah Joseph, went above and beyond in giving us a fair price for the trade (which they hadn't seen before), and got our paperwork done fast. I had just flown two red-eyes home and was getting to eyes glazing over, so Ross did a great "here's the basics you need to know" on all the Forester's new features (including eyesight!), and scheduled a time for me to stop back when I was more rested for the real car intro. He has been a valuable "partner" and truly, this is the best car buying experience I have had in the past 3 decades!

This is the fourth MDX we have purchased through sales associate Edward Kapustin. We get a fair price quote right away and he is a pleasure to deal with.

The entire staff was great in all our interactions. The sales person, Peter Kirby, was very responsive as were Noah and Dillon who assisted in the sales process. Anyone would be happy working with these professionals.

I really enjoyed my experience buying a new Outback. Shirl made the car buying event one to remember. I'm confident I Will be returning to Bloomington Subaru to buy my next car.

Just took delivery on our fifth vehicle (four Subaru's and one Acura) from Bloomington Acura Subaru and as in the past, it was a seamless, happy event. Got exactly the new '16 Subaru Outback Limited we wanted and our salesman, Mory Rad was superb. Great car, great sales guy, great dealer! Subaru Outback is THE car to have here in Minnesota!

Very professional, wonderful deal and they really worked hard to made sure I had a great car! I have dealt with this dealership for over 15 year and have always found a great deal and very VERY professional people. Highly recommend!

This was my first Subaru Outback that I have purchased though I have owned many cars over the years. I walked into the dealership on a Monday morning, found the car I wanted, traded my truck and was on the road with my new car by noon. Derek was most courteous, accommodating, and helpful throughout the process. Ben in service was extremely helpful when I brought the new car back later in the week for installation of a new hitch and body side moldings. I am extremely pleased with the dealership. All the Luther dealerships that I have dealt with know what customer service really is! Everyone at the dealerships have a great attitude. Highly recommend this dealership.

This was the least stressful and most pleasant experience I've ever had purchasing a car. Amy was personable, knowledgeable, and patient. Her service was above and beyond what we expected. She was considerate of our car needs, especially for me as a female co-purchaser.. We also appreciated the finance representative (Kyle?) who was friendly and did not try high pressure up-sales, as experienced with other dealers in the past, but accommodated our interests.

Trish Clancy is one of the best sales persons I've ever dealt with, regardless of product or circumstance. She is extremely knowledgeable, responsive, customer focused, and a pleasure to deal with. I recommend her wholeheartedly without reservation. Give her a raise!