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Maus Acura of North Tampa

(1,463 reviews)
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2021 consumer dealer award

Reviews

(1,463 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maus Acura of North Tampa from DealerRater.

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I am so grateful to Jeshua! He was patient, knowledgeable...

I am so grateful to Jeshua! He was patient, knowledgeable and extremely helpful! I highly recommend him, and we will most definitely will be back. Our situation was so unique and Jeshua really went above and beyond to provide trust, clear communication, and integrity ! Working for our best interest. I really appreciate all that the team did for our family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this great review and recognizing Jeshua and sharing your experience! We really appreciate the feedback from our customers and we welcome you to the Maus Family Liz!

Isiah did an amazing job of taking care of my car. Set up...

Isiah did an amazing job of taking care of my car. Set up to have my car picked up and getting it back to me after it was serviced. He made it very easy. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this great review and recognizing Isaiah! We really appreciate the feedback from our customers.

My experience with Lee was very good! I didn’t feel...

My experience with Lee was very good! I didn’t feel pressured or cornered into a deal. Lee was very helpful in helping me choose the best option that could fit my budget. Also, Maus Acura was very pleasant atmosphere where I felt welcomed and a part of the Acura family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dawn, we are so happy to hear that you truly experienced the Maus difference working with Lee! We appreciate the time that you took to leave your 5 Star Review.

Robert was great to work with and answered all of of...

Robert was great to work with and answered all of of questions. He is an asset to the Maus organization! Keep up the great customer experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

"Keep up the great customer experience!" This comment is what it is all about! Thank you for taking the time to leave your 5 Star Review. Please let us know when we can assist you again. Albert White, General Manager 813.931.6290 or awhite@mausfamilyauto.com

Brittany Bishop was amazing to work with. Extremely...

Brittany Bishop was amazing to work with. Extremely responsive, customer focused and went above and beyond to get me the best deal possible. The communications were seamless and I would recommend anyone looking to buy a car work with Brittany.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful Review Bonnie! Brittany does a great job with our customers. Please let us know when we can assist you again! Albert White, General Manager 813.931.6290 or awhite@mausfamilyauto.com

We had a great experience! The process was seamless and...

We had a great experience! The process was seamless and painless... from trading in our old Acura, finding the vehicle we desired to financing. Extremely friendly and eagerly helpful staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Jer thanks soo much for your business! We are pleased to assist you with the trade-in of your Acura for a new one! Please let us know when we can assist you again! Albert White, General Manager 813.931.6290 or awhite@mausfamilyauto.com

Great dealership as I’ve had the pleasure using sales and...

Great dealership as I’ve had the pleasure using sales and service. Professional, Caring and know how to make the positive. I have never left Maus Acura unhappy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Monique thanks for the business and the online review! Please let us know when we can assist you again! Albert White, General Manager 813.931.6290 or awhite@mausfamilyauto.com

Went to another dealership first, to look into a new...

Went to another dealership first, to look into a new purchase. Then ended up at Maus Acura. Sophie and Maus staff provided a professional, family like experience and a great price. So don’t go to that other place, make it a Maus experience-Mitch

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mitchbarile we are glad you came to us last so we could show you how buying from us can be memorable! Please let us know when we can assist you again! Albert White, General Manager 813.931.6290 or awhite@mausfamilyauto.com

If you want an amazing car buying experience, ask for...

If you want an amazing car buying experience, ask for Luis Belen. He treats his customers like family. And offered the best deal in town. Thanks again. Yanet and Leo Lee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Army Vet Leo we appreciate your business. Luis is one of our best and he works with referral business so send someone his way and he will send you a nice thank you! Please let us know when we can assist you again! Albert White, General Manager 813.931.6290 or awhite@mausfamilyauto.com

I enjoyed a great experience at Maus. I dealt with...

I enjoyed a great experience at Maus. I dealt with Sofie Meeker primarily and she was great!! If looking for an Acura in this area I would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wreid55 thanks for the business and glad we could make it a great experience! Please let us know when we can assist you again! Albert White, General Manager 813.931.6290 or awhite@mausfamilyauto.com