Garber Chevrolet Highland

Bob Avalos has always taken very good care of my wife and I with car purchases. Thanks for everything. Happy retirement Bob and good luck. 🙂

This dealership esp Bob Avalos has always made us feel very comfortable. Our questions were answered with knowledge. We never felt pressured and our opinion always mattered. We would highly recommend this dealership.

Long rant ahead. I've been going to Christensen for over 5 years, before they became Garber. Since the change the service department has fallen, tremendously. Had I recieved the service I did today on last week my wife and I wouldn't have purchased our daughters car from here. I'm a third shift nurse, so my time is choppy and precious to me. I scheduled an oil change for 4/7 @ 330pm. I work downtown Chicago and have to be at work no later than 645pm. I know it normally takes 1-1 1/2 hrs for an oil change so I scheduled with time to spare. I arrived at 310pm for a 330pm appt. The service advisor told me they were behind and it would be "about" 2hrs to get me out the door. Since I added some buffer time I figured it would be okay and I'd be out the door by 530pm. Oh was I wrong. By 530pm still no call to the desk. I gave it an extra 10 mins and still nothing. I then asked the status because I had to leave. They said they would check for me. The advisor goes to check, comes back and says they are pulling your car now, it'll be ready in 20 mins.... Im beyond pissed at this point. I've sat for over 2 hrs and still no service. I requested my vehicle and I'll go elsewhere another day. Luckily I made it to work in time. This type of service for an oil change is simply ridiculous. Mind you there was a lady there before me still waiting on her car also... If I could return the car we just purchased I would. They have lost a loyal customer today. Mike Anderson Chevy is closer to me, so I'll just go there now. Sickening.

Bob Avalos was an awesome salesperson, and I am so happy with my Equinox! He spent the time to show me all the features and the entire process was great. It was a real pleasure to work with Bob!

Mr. Walker is an excellent sales representative. He is very helpful and generous. Mr. Walker has sold me my second new car 😀. Mr. Walker is very compassionate at his job and makes sure the customer is satisfied before you pull off in a new ride. Thank you Mr. Walker for all your help!

James is great. Found us some additional savings we didn’t even know we qualified for. Low stress experience. The whole process was seamless and very accommodating.

This was a very enjoyable purchase. We appreciate it the time that James took with us to thoroughly research our needs and found the perfect fit. I’ve always been a fan of Chevy personally but now I will definitely continue purchasing and working with James in the near future. The patience and research that it took for the outcome was extremely appreciated

Great experience. Would highly recommend Garber to a friend or family member. Pleasure to do business with. Carlo Herrera and Robert Avalon provided excellent customer service!!!

If i could give 0 stars i would... I purchased a 2014 gmc sierra with about 90k miles on it about 6 months ago from this dealership. Not even 30 days later i notice a heater core issue ( due to the coolant build up on my windshield, that I have to wipe off every 2 days to see) and the trans is slipping at slow speeds. I bring it in to be serviced because I pay for the 3 year warranty. They tell me there is no issue with either.... I took it to an asu certified mechanic to verify the two issues, which he did.... I ended up having to replace the heater core on my own and deal with the trans. Garber also charged me $100 to tell me there were no issues, and they were very rude about it. After I replaced the heater core I noticed there was a water build up on the windshield still and water filling in my floor board. Found out the ac drain was pinched back into the firewall and draining all the water into my floor board. Of course garber didn't pay attention to this when they sold me the truck and I had to literally take everything out in order to dry the floor after I fixed the issue. I'm typically not a complainer but there's no way I should have to spend this much of my time and money on a $32k vehicle that I bought a couple months prior with a warrany.... this dealership will deny every issue with a vehicle and try to charge you through the roof whether they fix it or not. On a side note, I had an alignment scheduled last night for my truck at 4:30pm, they didn't finish it until after 7pm... I will never give this joke of a dealership a penny of my hard earned money and or time ever again.

I was so nervous and scared,Mr.Walker was extremely patient and kind which made the entire experience that much more enjoyable,Thanks so much!