Temecula Valley Buick GMC

Everything was Great! Customer service was fantastic. Ricky was very helpful the vehicle is very Beautiful!

Had a great experience with their service department. They did great work on my GMC Yukon. Keep me informed on all the worked they performed. Definitely a great dealer to work with.

I've been taking my car for service here since 2021. Excellent service dept! Emerson is the best service guy! Recently he fixed a problem I had since I bought the car and told me about it when I picked up my car. A most excellent surprise. Hands down top notch service. Highly recommend.

My husband and I had a good experience in this dealer. Great service, friendly and professional.

Great experience. Very helpful and polite. I would definitely go back to this GMC dealership.

Service completed in timely manner. Service advisor very personable, facility clean and immaculate. Excellent job!

I called the day before and was given an appointment for Saturday, which worked out great for me. They are always friendly and get the job done as promised. Would surely recommend Temecula Valley GMC and Buick for service and car sales.

Prompt professional service & support, great communication. Fantastic service representative! Quinn is very accommodating and is genuinely caring person.

I am extremely disappointed and appalled by the behavior of Assistant Service Manager Mike Rodriguez at this dealership. I have never been treated with such disrespect and hostility as a paying customer—especially after purchasing my vehicle from this exact dealership. My GMC vehicle is currently in the middle of a Lemon Law buyback process and has been classified as unsafe. I am currently in a loaner car (California Lemon Law). Despite this, I received a phone call this evening from Mike who has demanded I return the loaner car immediately, threatening and then promising that if I don’t return it by 4 PM, he will call the police and report it stolen. This is not only aggressive but completely uncalled for, especially when he knows full well the condition of my vehicle and that I have children to transport safely and no safe vehicle. He was also involved in a completely unprofessional yelling and cussing match with my husband over the phone. This is not the kind of behavior anyone should accept from someone in a customer service or management role. It’s shocking and incredibly disheartening. To make matters worse, Mike personally acknowledged the serious mechanical issues, even saying he wouldn’t let his own wife Rachel (who also works at the dealership), drive the vehicle, yet expects me to do just that, putting my family and myself at risk? That level of hypocrisy and disregard for customer safety is unacceptable. I had every intention of purchasing another GMC vehicle in the near future, but after this experience, this dealership has permanently lost my business. Treating loyal customers like criminals and using threats instead of empathy or professionalism is beyond disgraceful. The only positive part of this experience has been Bill, the service advisor. He has been kind, respectful, and transparent every step of the way. He showed true professionalism, clearly communicating what was going on and treating us like valued customers — something Mike Rodriguez could learn a lot from. Avoid this service department if you value integrity, respect, and basic human decency.

Temecula Valley Buick GMC is a great auto dealership. Service department was excellent and Mike R., is always great and explains the service jobs in detail. Awesome job experience and would recommend them to others.