Reviews
they worked with me, when I was having issues with finances and they were honestly amazing with helping me get my first car by myself
they worked with me, when I was having issues with finances and they were honestly amazing with helping me get my first car by myself
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
So far, I've bought two cars from White Bear Acura: A used 2011 and a used 2014 RDX, both excellent vehicles. The maintenance on both has been minimal in 12 years. The mechanics (Nick, Jesse, Matt and Mike), the parts dept. (Scott and Lee), the service writers (primarily Luke but several others over the years) and current management team (Greg and Dee) have ensured I have never had any difficulties or issues with all necessary work done over an extended period of time. I am, in my recent visit, as in all my dozens of previous visits, fully satisfied on all levels, that is, with their courteous professionalism, their diagnostic thoroughness, their genuine care for my vehicle's optimum operational capacity and for each of their irreproachable service resolutions. Great job team!
So far, I've bought two cars from White Bear Acura: A used 2011 and a used 2014 RDX, both excellent vehicles. The maintenance on both has been minimal in 12 years. The mechanics (Nick, Jesse, Matt and Mike), the parts dept. (Scott and Lee), the service writers (primarily Luke but several others over the years) and current management team (Greg and Dee) have ensured I have never had any difficulties or issues with all necessary work done over an extended period of time. I am, in my recent visit, as in all my dozens of previous visits, fully satisfied on all levels, that is, with their courteous professionalism, their diagnostic thoroughness, their genuine care for my vehicle's optimum operational capacity and for each of their irreproachable service resolutions. Great job team!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your superb feedback! It's fantastic to know the whole crew at White Bear Acura has consistently impressed you with their professionalism, thoroughness, and genuine care. We hope you and your RDXs continue to enjoy many miles ahead!
Khanh is one of the most helpful and very knowledgeable service advisor. I have been interacting with him to get some major services on my 2020 Acura MDX and he has always come through for me in giving very practical advise and getting the most out of the available discounts. White Bear Acura is my top choice for getting my MDX serviced because of him.
Khanh is one of the most helpful and very knowledgeable service advisor. I have been interacting with him to get some major services on my 2020 Acura MDX and he has always come through for me in giving very practical advise and getting the most out of the available discounts. White Bear Acura is my top choice for getting my MDX serviced because of him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your glowing feedback about Khanh truly made our day! We’ll pass this along to him. Thank you for choosing White Bear Acura and for letting us serve you and your 2020 Acura MDX!
I love the care and openess of the service department. I recommend WBAcura to all!
I love the care and openess of the service department. I recommend WBAcura to all!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review of White Bear Acura!
Professional and friendly check in, concise and short. Accurate estimate for how long the service would take. Nice waiting area, cleaned, newer furniture and TV, adequate coffee. Thorough explanation and detailed video of car condition, actually BEST in class even better than Mercedes and Porsche. Kudos on that. Easy checkout and reasonable prices, good values overall.
Professional and friendly check in, concise and short. Accurate estimate for how long the service would take. Nice waiting area, cleaned, newer furniture and TV, adequate coffee. Thorough explanation and detailed video of car condition, actually BEST in class even better than Mercedes and Porsche. Kudos on that. Easy checkout and reasonable prices, good values overall.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are grateful for your generous feedback! It makes our day to hear that the White Bear Acura Subaru team is outperforming the rest. See you next time!
Chris Doffing at White Bear Acura was phenomenal. This was my first time purchasing a car. I don't live close to White Bear Acura but chose this dealership solely because of Chris. He went above and beyond to answer my questions, gather information for me, discuss pricing and deals, and guide me seamlessly through the process. His mannerisms eased my stress, and he always had a plan or solution in place while remaining flexible and open minded to my requests. I would highly recommend requesting Chris if you are looking at Acura. His communication, execution, and personality made all the difference during my car search and purchase. Thank you Chris!
Chris Doffing at White Bear Acura was phenomenal. This was my first time purchasing a car. I don't live close to White Bear Acura but chose this dealership solely because of Chris. He went above and beyond to answer my questions, gather information for me, discuss pricing and deals, and guide me seamlessly through the process. His mannerisms eased my stress, and he always had a plan or solution in place while remaining flexible and open minded to my requests. I would highly recommend requesting Chris if you are looking at Acura. His communication, execution, and personality made all the difference during my car search and purchase. Thank you Chris!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing White Bear Acura and for sharing your experience with Chris! We're thrilled that he made your first car-buying experience smooth and enjoyable. Your recommendation means the world to us!
My experience with Alex at white bear Acura was absolutely phenomenal. Alex was so communicative and timely, and I would highly suggest that location over others.
My experience with Alex at white bear Acura was absolutely phenomenal. Alex was so communicative and timely, and I would highly suggest that location over others.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy to read your kind words about Alex! Thank you for choosing White Bear Acura and for sharing your support. We truly appreciate it!
Khanh in the service department gave excellent customer care and service. I would absolutely recommend this dealership because of the outstanding care for customer service.
Khanh in the service department gave excellent customer care and service. I would absolutely recommend this dealership because of the outstanding care for customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Andrew, this feedback made our day! Thank you for choosing White Bear Acura and for sharing your experience with Khanh. We hope to welcome you back in the future! Safe travels!
Nice people, facility needs some upgrades. For a “luxury “ dealership, I think some upgrades are needed.
Nice people, facility needs some upgrades. For a “luxury “ dealership, I think some upgrades are needed.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback and support! We will share it with our team and we hope to see you again at White Bear Acura.
Camila es excelente vendedora atenta y soluciona problemas muy amable es excelente me encantó su trato y la confianza que te genera
Camila es excelente vendedora atenta y soluciona problemas muy amable es excelente me encantó su trato y la confianza que te genera
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Gracias por destacar a Camila y su amabilidad, Anderson! Su confianza significa mucho para nosotros. Fue un placer asistirle y esperamos verle de nuevo en White Bear Acura Subaru.