Mass Motors

The initial deal was fine but there lack of professionalism shined threw after the deal was done. Didn't get paperwork to bank until first payment was almost due. Said it was on me to set this up with bank. I found this to be very odd and have never been told by the car dealer, that set up the financing, I was responsible to contact the lender to set up payment options. I called the bank, they had no idea who I was because they did not have the paperwork from the dealer yet! This is 1 week before our first due date! I had to make an online payment, that cost me $10 once they got the paperwork, 3 days prior to the first due date. Then I get a notice saying they didn't send the proof of insurance. They had us do this prior to actually buying it, but failed to provide this to the bank with the paperwork. It was weird because they insisted I do this in front of them, before we finished signing the paperwork, but then didn't get it to the bank?? Never again will I do business with this outfit and everyone I come in contact with hears my story. BAD OUTFIT

Went to see a vehicle on the recommendation of friend and ended up purchasing, because the experience with the Sales Rep ( Terrance) was superb and the vehicle was the perfect choice for us. Never had a car buying experience like this. Recommend this at least once for anybody.

Went to dealer looking for a used car. Friendly greeting when I arrived. No pressure to buy and helped me find a car that met my budget. Many financial options available as the dealer shops the loan for you. The whole process was easy and fairly quick.