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Ciocca Nissan of Quakertown

(104 reviews)

Reviews

(104 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ciocca Nissan of Quakertown from DealerRater.

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We enjoyed talking to him.

We enjoyed talking to him. Great customer service and personality. Very happy with the car so far.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

I had a great experience buying car.

I had a great experience buying car. My consultant Baz Basanti was very helpful and professional. I’ll recommend Ciocca Nissan of Quakertown as a great place to get a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

Orlando Burgos was great to work with!

Orlando Burgos was great to work with! Very personable and easy to work with. One of the nicest auto sales reps I've dealt with over the yeas. Ciocca is fortunate to have him as a representive of their dealership. Without him, they would be no different than any other dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words regarding Orlando! We are a little alarmed by the star rating (3/5). Please let us know what we could have done to improve this score! Thanks again for your feedback.

Thanks to Orlando’s exceptional customer service, I left

Thanks to Orlando’s exceptional customer service, I left completley satisfied in my new beautiful 2020 vehicle!!! Orlando provided exceptional customer service in ensuring all of my wants and needs were met! If you’re looking for a new vehicle, Orlando’s exceptional services will get you there!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

I was pleasantly surprised how easy Ciocca Nissan of

I was pleasantly surprised how easy Ciocca Nissan of Quakertown made my buying process so easy . Baz my salesperson I worked with made it seamless and hassle free. The management team were professional and very helpful. I was able to drive off with my vehicle with full confidence that Baz and the Team at Ciocca Nissan of Quakertown would be available if needed. I truly appreciated the no nonsense approach that they gave me. I would highly recommend this dealership to anyone looking to purchase a vehicle. Thank you again. Harold C Mason

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

I received a positive and professional experience.

I received a positive and professional experience. I really appreciate the help and patience I received from the staff- especially Kevin! Thanks so much for helping me own my dream car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review, Ashley! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

These guys went above and beyond to make us feel like we

These guys went above and beyond to make us feel like we were important to them. This included staying over an hour after the dealership closed and Orlando standing outside in nasty freezing weather and 21mph winds figuring out how to get off my theft proof license plate. I also never felt pressured to buy anything I didn't really want, and to top it all off we got a really good deal on our Pathfinder Platinum. Thank you again to Orlando and team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

Kevin was great to work with.

Kevin was great to work with. Very Knowledgeable with infectious enthusiasm about the vehicle and the dealership. He was definitely prepared for my visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

The entire process could not have been any more pleasant.

The entire process could not have been any more pleasant. The sales team and finance manager were very respectful of me and my time. Kevin from Sales and Preston from Finance were the consummate professionals. There was absolutely no pressure from anyone; only professionalism and courtesy. They truly only wanted to meet my needs. This dealership has won me over as a customer!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

I have nothing but good things to say about this

I have nothing but good things to say about this dealership! It is very different than any other I have experienced - you can tell the salesmen actually care about what they are selling you and take time to listen to your options and what you are looking for to find you the best car for your situations. I have leased with them and now am just financing a new vehicle and I could not be happier leaving the building. Not to mention their beautiful building and service center that is brand new!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Sam, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.