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Midlands Honda

(949 reviews)
Visit Midlands Honda
Sales hours: 9:00am to 7:00pm
Service hours: 6:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 6:00am–8:00pm
Tuesday 9:00am–8:00pm 6:00am–8:00pm
Wednesday 9:00am–8:00pm 6:00am–8:00pm
Thursday 9:00am–8:00pm 6:00am–8:00pm
Friday 9:00am–8:00pm 6:00am–6:00pm
Saturday 9:00am–7:00pm 6:00am–5:00pm
Sunday Closed Closed
2017 consumer dealer award
View 3 awards
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 785-4467 (866) 785-4467
Used (866) 784-3214 (866) 784-3214
Service (866) 727-1244 (866) 727-1244

Reviews

(949 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midlands Honda from DealerRater.

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My boyfriend and I had such a good experience at Midlands...

My boyfriend and I had such a good experience at Midlands Honda with Shereece and Zeke! We each bought used Toyotas, and they were able to get our payments and interest as low as possible. We love our vehicles and cannot thank Shereece and Midlands Honda enough!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Not a place I will ever buy a car.

Went to look at a car three times and was told it was being serviced. Then I was told To come back 4. Haha came back still no truck. Came back the said it was being detailed. When I finally got to put eyes on it. It was not cleaned. Sucker stick in the door. Sunflower seeds in the center cup holder and the engine was trashed. So they definitely tried to over charge me 2200.00. So when I call them out they ask like they are lost. I will take my business up the road 60 miles.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Service labor is very high. Parts are even higher....

Service labor is very high. Parts are even higher. Purchased a sensor my 2012 Honda Accord was giving a code on bad sensor. New sensor wasn’t correct part but because I had opened it they wouldn’t refund me or swap out part which was $76.00. Took car in to dealership and they said it was a different sensor then I thought it was. $296.00 part. Final bill was $486.00 rest of cost after $296.00 part was labor. When they brought my car into the customer service bay the front driver side tire was flat. Instead of backing up to put air in the tire which was flat the morning they pulled the car in and checked the tire for leak and found no leak it was flat when I picked it up. Instead of backing up 20 feet to add air to the tire which was completely flat the service rep drove the car all the way back around the entire building on a flat. Said it wouldn’t mess the rim up doing that. Well what about the tire side wall? Won’t take my car back to this dealership. Very high prices and very unprofessional. 20 feet at the most this guy could have backed my car up and been in the repair area of the garage to put air in my tire but instead he drove it completely around the building to put air in the tire. What in the world are these people thinking? Was going to raise xxxx about it but that never solves anything. But letting the consumers out there know how pricey and lack of professionalism they are might save someone from making same mistake I made taking m car there. Will find a better mechanic shop to work on my car from here on out.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Watch Out For The Fees

The vehicle seemed priced right until you're hit with the mandatory fees, which added up to nearly $1500. Almost $1000 of that is for a non-option warranty they force you to buy.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Most thorough and amazing car shopping experience

Everyone, I recently purchased the only 2020 Honda Civic Type R that Midlands Honda had, and I am speechless. I’m not just talking about the car, the car is excellent, it drives fantastic, it’s beautiful, and I couldn’t have selected a better car to use for my family and me, but the service, the service was indeed one of a kind! I came all the way from Tampa, Florida, to purchase this vehicle from Midland Honda, and they all did an incredible job in ensuring that I was given a thorough, and I mean a very complete and comprehensive experience in purchasing a vehicle. I was given a hands-on experience to educate me on practically every feature that the Type R had available. I want to give a special thanks to Claudette, a saleswoman who did an immaculate job to ease the buying experience for me and having all of the paperwork ready once I got there. Claudette was super friendly, experienced, and knowledgeable in everything having to do with my new car, thanks again, Claudette. Lastly, I want to thank Alex and Jake for providing me the best deal possible for my vehicle, and they did not miss a beat when it came to ensuring that I was given a fair deal and one that I am genuinely grateful for. Midlands Honda honestly went above and beyond in providing me an amazing car shopping experience that far exceeded my expectations, and I thank them for that. I also want to mention, and while some car dealerships claim they are military friendly, Midlands Honda puts words into actions by showing it not just with the service that they provided me, but with the deal that I had made with them. If I ever need a car in the future, or if I ever have to recommend a place to someone, being that I’m all the way in Florida, I would absolutely and without hesitation recommend Midlands Honda in Columbia, South Carolina! David

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I came from Florida to buy from here!

Everyone, I recently purchased the only 2020 Honda Civic Type R that Midlands Honda had, and I am speechless. I’m not just talking about the car, the car is excellent, it drives fantastic, it’s beautiful, and I couldn’t have selected a better car to use for my family and me, but the service, the service was indeed one of a kind! I came all the way from Tampa, Florida, to purchase this vehicle from Midland Honda, and they all did an incredible job in ensuring that I was given a thorough, and I mean a very complete and comprehensive experience in purchasing a vehicle. I was given a hands-on experience to educate me on practically every feature that the Type R had available. I want to give a special thanks to Claudette, a saleswoman who did an immaculate job to ease the buying experience for me and having all of the paperwork ready once I got there. Claudette was super friendly, experienced, and knowledgeable in everything having to do with my new car, thanks again, Claudette. Lastly, I want to thank Alex and Jake for providing me the best deal possible for my vehicle, and they did not miss a beat when it came to ensuring that I was given a fair deal and one that I am genuinely grateful for. Midlands Honda honestly went above and beyond in providing me an amazing car shopping experience that far exceeded my expectations, and I thank them for that. I also want to mention, and while some car dealerships claim they are military friendly, Midlands Honda puts words into actions by showing it not just with the service that they provided me, but with the deal that I had made with them. If I ever need a car in the future, or if I ever have to recommend a place to someone, being that I’m all the way in Florida, I would absolutely and without hesitation recommend Midlands Honda in Columbia, South Carolina! David

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

An absolute Hot Mess!

The used cars were beat up! Who wants to pay $15000 plus for a 3 year old car with a bunch of cosmetic flaws? Drive my daughter and I drove an hour and 20 mins because they advertise with the lowest prices. We looked and left disappointed. Don’t waste your time at all!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I bought a 2014 Dodge Challenger with a 3 year...

I bought a 2014 Dodge Challenger with a 3 year warranty(which no one explained to me what exactly it all covered)on May 19, 2020. It was raining and on the way home a sensor about park assist came on. Googled it, said the sensors may just need to be wiped clean. 2 days later on our way to GA 9 different sensors started going off on the panel cluster, called Midlands on our way back home said they were closed for the weekend & monday was a holiday it would be several days until they could look at it. They wouldn't give us a loaner because we lived in NC so we had to take it home. We found a dealership closer to us to look at it. They said the air stopped because the pulley for it is almost completely broken off and as for the sensors they finally found it to be a bad ground. They said the pulley was quite noticeable and found it interesting Midlands Honda didn't experience or claim to have knowledge of any of this. I called several times, no one would respond, on June 10, 2020 I eventually got Zeke on the phone and was explaining to him the situation he said no one at their dealership experienced any issue with it, something must have went wrong right after we bought it.🙄🤔 Also, my tag was supposed to be mailed to me, when i called on June 10, 2020 I also spoke to Brooke, she said she was overnighting my tag. It is now June 16, 2020 I left Brooke a message yesterday inquiring about my tag and crickets still. Do yourself a favor purchase your vehicle elsewhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The salesman never showed up with my car...

I was going to purchase a Buick Enclave from Chris Groh and had all of the details worked out. He told me for 3 days that he was going to deliver the vehicle to me. His last text on June 9, 2020 was this..."I'm so sorry today has been a crazy bad day haven't been able to leave at all I'll let you know in as soon as I can on when I can get the car to you." So, I purchased a nicer Enclave from Fred Anderson the following day! 😉

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I absolutely loved the experience of being in Midlands...

I absolutely loved the experience of being in Midlands Honda. The staff was very friendly and well trained. My salesman Damien did an excellent job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.