Reviews
Jacob P. And Nick C. Are the reason we came back and purchased. We ended up getting the top trim of the 27 Sportage with their help. Jacob was a pleasant individual the whole time and answered all the questions we had. If he didn’t have an answer, he went out of his way to find them for us. We almost didn’t buy from Bergey’s because the sales manager Austin tried to give us a terrible offer on our 2019 Ford Escape at trade. He offered us $6,200 despite them selling for much more at auction. He wouldn’t offer more than $7,200 after we told him we already had a $9500 appraisal from a car shop appointment and that we were not able to buy at that moment if we weren’t closer to that number. He was not rude, but he obviously was not there to get a deal done. He also claimed they were “losing money” selling the vehicle to me at the price we discussed which is a ridiculous lie. If the dealership was losing money on the sale, then there wouldn’t have been a sale at the price we were given. If he offered us more on the trade then we would have made a deal right then and there. Instead, we went down the road and sold the Ford escape for $9500 to car shop, then came back to work with Jacob the next day. Nick in F&I was very knowledgeable and transparent, we got the tire and wheel protection package with him. Hopefully we can work with Jacob again down the road when we trade in our other car in a few years.
Jacob P. And Nick C. Are the reason we came back and purchased. We ended up getting the top trim of the 27 Sportage with their help. Jacob was a pleasant individual the whole time and answered all the questions we had. If he didn’t have an answer, he went out of his way to find them for us. We almost didn’t buy from Bergey’s because the sales manager Austin tried to give us a terrible offer on our 2019 Ford Escape at trade. He offered us $6,200 despite them selling for much more at auction. He wouldn’t offer more than $7,200 after we told him we already had a $9500 appraisal from a car shop appointment and that we were not able to buy at that moment if we weren’t closer to that number. He was not rude, but he obviously was not there to get a deal done. He also claimed they were “losing money” selling the vehicle to me at the price we discussed which is a ridiculous lie. If the dealership was losing money on the sale, then there wouldn’t have been a sale at the price we were given. If he offered us more on the trade then we would have made a deal right then and there. Instead, we went down the road and sold the Ford escape for $9500 to car shop, then came back to work with Jacob the next day. Nick in F&I was very knowledgeable and transparent, we got the tire and wheel protection package with him. Hopefully we can work with Jacob again down the road when we trade in our other car in a few years.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your detailed experience with Bergey's Kia of Colmar. We're glad our team was able to assist you with your 2027 Sportage purchase and provide transparency during the process. Your feedback is appreciated.
Sales team was very nice. Service team as well. They listened to my concerns and handled appropriately.
Sales team was very nice. Service team as well. They listened to my concerns and handled appropriately.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We appreciate your recognition of our sales and service teams. Bergey's Kia of Colmar values your feedback.
I have bpurchase c pppurchaseomer at Bergeys for about 20 years the purchase of 2 Kia Souls. Ii always got excellant servic we from the sales people, the service and repair.departments..
I have bpurchase c pppurchaseomer at Bergeys for about 20 years the purchase of 2 Kia Souls. Ii always got excellant servic we from the sales people, the service and repair.departments..
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your long-time loyalty to Bergey's Kia of Colmar. We appreciate your feedback about our sales and service teams. We're glad to have met your expectations over the years.
Everyone is friendly and helpful. The repairs are done correctly it would be good if they did the little things like clean the windshield when they put new wiper blades on .
Everyone is friendly and helpful. The repairs are done correctly it would be good if they did the little things like clean the windshield when they put new wiper blades on .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We appreciate your kind words and will consider your suggestion about cleaning the windshield. Bergey's Kia of Colmar values your input.
Patrick a his service team and his mechanics have always treated us with the upmost respect while looking out for what is most important for our vehicle needs we keep on going back for that reason the price and the quality has been better than most shops I’ve dealt with in the past. The price has been competitive and we will continue to use in the future
Patrick a his service team and his mechanics have always treated us with the upmost respect while looking out for what is most important for our vehicle needs we keep on going back for that reason the price and the quality has been better than most shops I’ve dealt with in the past. The price has been competitive and we will continue to use in the future
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your detailed feedback. We're glad our team has earned your trust with quality service and competitive pricing. We appreciate your continued business at Bergey's Kia of Colmar.
Easy and smooth buying process. Everything was clearly laid out. Everyone was very helpful. No pressure sales process.
Easy and smooth buying process. Everything was clearly laid out. Everyone was very helpful. No pressure sales process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your feedback on the smooth buying process at Bergey's Kia of Colmar. Thank you for recognizing our helpful and clear approach.
My experience with the service dept at Bergey Kia in Colmar was perfect from scheduling to pick up!
My experience with the service dept at Bergey Kia in Colmar was perfect from scheduling to pick up!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with our service department. We appreciate your feedback at Bergey's Kia of Colmar.
Service team is friendly and professional. I trust their recommendations and they work with me to maintain my vehicle at peak performance. Highly recommend this dealership.
Service team is friendly and professional. I trust their recommendations and they work with me to maintain my vehicle at peak performance. Highly recommend this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recommending Bergey's Kia of Colmar. We appreciate your trust in our team and your feedback on our service.
Bergeys Kia service in Colmar is excellent. Prompt service and attention to detail is the best. Curtis and Patrick are helpful, polite and courteous! Great service!
Bergeys Kia service in Colmar is excellent. Prompt service and attention to detail is the best. Curtis and Patrick are helpful, polite and courteous! Great service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words about our prompt service and attention to detail at Bergey's Kia of Colmar. We appreciate your feedback.
Nicole and Patrick are outstanding! They bent over backwards to take care of my 2014 Kia Sorrento.
Nicole and Patrick are outstanding! They bent over backwards to take care of my 2014 Kia Sorrento.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing our team's efforts with your 2014 Kia Sorento. We appreciate your feedback at Bergey's Kia of Colmar.