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Kia of Wesley Chapel

(3,839 reviews)
Visit Kia of Wesley Chapel
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–7:00pm
Sunday 11:00am–7:00pm 9:00am–4:00pm
2020 state dealer award
View 7 awards
2020 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (813) 701-3925 (813) 701-3925
Used (888) 826-4999 (888) 826-4999
Service (888) 837-8948 (888) 837-8948

Reviews

(3,839 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia of Wesley Chapel from DealerRater.

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Best experience

I am a first time car buyer and the experience that I received was beyond my expectations. I would recommend any one and every one to visit and leave with a new car. Best experience ever!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Headlight problems

Edward was the service person who helped me. What a wonderful, knowledgeable man. He is an asset to KIA. I would recommend this KIA Service to all if my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Friendly atmosphere... amazing customer service!

My thanks to the team at Fuccillo Kia of Wesley Chapel, Specifically to my sales specialist Manny P, And the financing manger TIM and many others, which made my buying experience a very pleasant one. This dealership truly makes you feel appreciated as a customer they go above and beyond to meet your goals and satisfaction. Truly a great buying experience!!!  I'd recommend for anyone to come see Manny or Ishmael for a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Easy and happy transaction

Very simple transaction and Luis Castellanos take care us very nice I here in the radio the comercial the huge and nice person and very fast

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful experience with great people!

I’ve been a customer at Fucillo Kia for three years and for the most part have a had a great experience! There’s been a couple issues, but have always been addressed and fixed in a professional manner. Through the sales of my cars I’ve gotten to know some wonderful employees, who I now call my friends! They always greet me with a warm welcome every time I come back in no matter what’s its for! They always ask me how I am and how’s the car and if there’s anything they can do for me. It’s very important, especially for a female to feel comfortable and know that your dealing with a trustworthy place.... that’s “HUGE” to me!! I absolutely love this dealership and all my friends here. I highly recommend Fucillio Kia to anyone!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful experience!

My expectations were exceeded by 1000 times! I’d heard they were unresponsive but pushy...Nothing could be further from the truth! I’d researched my car, financing and options...when I bought from Fuccillo they beat online deal/price and couldn’t have been more knowledgeable! These are the cream of the crop car dealers and if you can...ask for Manuel Peralta.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was point blanked lied too

Yes you got me approved for a new car.. but you lied straight to my face about being able to refinance the payments after 6 months to lower the payment.. you have destroyed me completely... I called and asked to speak to the gm and I get told no you can't refinance... so basically they are a rent to own furniture store... no one there wants to help... so thanks for ruining my life with your lies...

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great 👍🏻

5 star rating as that's the highest rate you can give on this review app! Excellent customer service, we were looking for 7 seater within a set budget, the team worked with us tremendously to get us the best deal, best spec and best monthly price... happy ! And highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

JR was awesome!

Great experience! Wanted to meet Billy though....love the look of car. If you come in see JR, he is not pushy at all. Awesome!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service

Nathan was very informative about the process and about the two vehicles we were interested in. He kept us updated on what was happening. Went over everything throughly and in detail. Very friendly and resectful. Michael N was very in-depth on what it took to get our payment we needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.