Reviews
Best experience
I am a first time car buyer and the experience that I received was beyond my expectations. I would recommend any one and every one to visit and leave with a new car. Best experience ever!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Headlight problems
Edward was the service person who helped me. What a wonderful, knowledgeable man. He is an asset to KIA. I would recommend this KIA Service to all if my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly atmosphere... amazing customer service!
My thanks to the team at Fuccillo Kia of Wesley Chapel, Specifically to my sales specialist Manny P, And the financing manger TIM and many others, which made my buying experience a very pleasant one. This dealership truly makes you feel appreciated as a customer they go above and beyond to meet your goals and satisfaction. Truly a great buying experience!!! I'd recommend for anyone to come see Manny or Ishmael for a great deal.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy and happy transaction
Very simple transaction and Luis Castellanos take care us very nice I here in the radio the comercial the huge and nice person and very fast
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful experience with great people!
I’ve been a customer at Fucillo Kia for three years and for the most part have a had a great experience! There’s been a couple issues, but have always been addressed and fixed in a professional manner. Through the sales of my cars I’ve gotten to know some wonderful employees, who I now call my friends! They always greet me with a warm welcome every time I come back in no matter what’s its for! They always ask me how I am and how’s the car and if there’s anything they can do for me. It’s very important, especially for a female to feel comfortable and know that your dealing with a trustworthy place.... that’s “HUGE” to me!! I absolutely love this dealership and all my friends here. I highly recommend Fucillio Kia to anyone!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful experience!
My expectations were exceeded by 1000 times! I’d heard they were unresponsive but pushy...Nothing could be further from the truth! I’d researched my car, financing and options...when I bought from Fuccillo they beat online deal/price and couldn’t have been more knowledgeable! These are the cream of the crop car dealers and if you can...ask for Manuel Peralta.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was point blanked lied too
Yes you got me approved for a new car.. but you lied straight to my face about being able to refinance the payments after 6 months to lower the payment.. you have destroyed me completely... I called and asked to speak to the gm and I get told no you can't refinance... so basically they are a rent to own furniture store... no one there wants to help... so thanks for ruining my life with your lies...
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Great 👍🏻
5 star rating as that's the highest rate you can give on this review app! Excellent customer service, we were looking for 7 seater within a set budget, the team worked with us tremendously to get us the best deal, best spec and best monthly price... happy ! And highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
JR was awesome!
Great experience! Wanted to meet Billy though....love the look of car. If you come in see JR, he is not pushy at all. Awesome!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service
Nathan was very informative about the process and about the two vehicles we were interested in. He kept us updated on what was happening. Went over everything throughly and in detail. Very friendly and resectful. Michael N was very in-depth on what it took to get our payment we needed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
