Reviews
Excellent service
Dusty always takes great care of me. Knowledgeable, takes time to explain everything. Doesn’t try to add on stuff you don’t need. Timely, finishes work as promised. Friendly and takes good care of you while you are waiting. I have been having my car serviced here for over 2 years with the same service advisor.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Someone could have been hurt!
Our Sorento was purchased at your dealership in 2013 and has been taken back there over the last 4-5 years for the oil change and tire rotation. Yesterday my husband took it in for this service. When he left the dealership the SUV began to shimmer and shake. As soon as he could turn around and go back to let them know, they discovered two of the lug nuts were missing and the others were loose. This was rectified with an “apology”. If he had gotten on the interstate to come home to Spring Hill, the tire could have come off and the car would have flipped. I shudder to think of what could have happened. We will have to think long and hard about returning to this dealership in the future!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello Mr. Hernandez, I just read your concern and wanted to give you the phone number to the Service Manager Niel and invite you to call me at your convenience... please call (813) 322-3000. Thank you
PHENOMENAL
Jackie and the rest did what they had to do to get me in my car today. Love this place. Fucillo will be my future go to and will always be recommended. Thank You again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very Happy!!!
I am so thankful for the Kia family , they are literally so helpful and nice. I wouldn’t want to come any where else to get my first real car. Christian Is literally the most helpful person I’ve ever meet. Thank you all so much
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Beyond Happy!!!
I just have to Thank Herbert and the whole staff at Fuccillo that worked their butts off to get us in the car we wanted and needed. They spent time listening to our needs and gave us a brand new car with so many extras. I felt very at ease while I was there, no pressure nothing but help. I really felt like they wanted me to have that new KIA, no matter what. We will be back for sure
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Car for the family
Ismael is very sweet . He really help me to show all the Car let see what I really want, really honest and happy sale man. I love him because when we doing paper work he playing and taking with my child’s. I want to give more stars than 5.. they really good and work on it hard to make this happen to us .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you!
Awesome easy experience working with Milton. Very respectful and knowledgeable guy. Really appreciate the effort and time he took to find me the right car with the right deal! Thank you Fuccillo Kia and Thank you Milton!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome purchase experience
Had a very good experience Sales person was very knowledgeable fun to work with would strongly recommend go see Jr. Was very polite friendly Over all great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Over joyed
Manuel was very wonderful enjoyed the way he was really friendly an worked very hard to make us happy I would very much recommend him to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We Got It Done
We started out the day shopping literally everywhere you could think of, from private homes to a dealership in Lakeland, all the way to Davenport. We almost didn't have a deal until they came through in the final hour. Manuel was great plus he bought us food. Would definitely come again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
