Reviews
Maintenance
Rob and the team are on top of their game as far as vehicle service. Same day service appointment I thought was a thing of the past. Not a rush job inspection uncovered everything needed. Very Grateful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bill, we are happy to hear that our service team provided you with a 5 star shopping experience and were able to get you back on the road as quickly as possible.
Servicio post-compra
El día 19 de Abril Tenía una cita a las 12pm. Para que realicen la reparación del bumper frontal que había venido mal desde la compra. La espera fue de casi 5 hora y la reparación no ha sido correcta. El problema del bumper continua.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Raul, nos disculpamos sinceramente por su experiencia deficiente y agradeceríamos la oportunidad de hacer las cosas bien. ¿Podría ponerse en contacto conmigo en jamie@route46autos.com, para que podamos comprender mejor sus inquietudes y, con suerte, encontrar una manera de satisfacer sus necesidades y deseos? A la espera de saber de ti. Jamie Rusignuolo
Great service
From the moment I made the appointment to the minute I checked out everything was great. Ericka was absolutely terrific. She kept me up to date on how everything was going.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Matt, thank you for taking the time to leave our service team a 5 star review. We look forward to seeing you again for your next service visit.
CAR REPAIR
Replace Fuel Pump Rear Brakes and Oil Change. Diagnosed problems within a timely fashion and was correct with it the first time. Very nice to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Daniel, we are happy to hear our service team provided you with an excellent experience. It was a pleasure serving you as a customer.
ram 1500 repair
Everybody was great,esp.service advisor Alina and the mechanic who repaired my truck. Thank you very much. Reedmans dealership was no help, they wanted me to drop off my truck and leave it there for 24 to 48 hours for them to diagnose the problem,then they would order the parts and then set up an install date.Needless to say I will never go back there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tom, we are happy to hear our service team provided you with a 5 star experience. It was a pleasure serving you as a customer.
First Service
Brought our 2022 Gran Cherokee in for first service - oil/filter change and rotated tires. Service was great but - made an appointment for 9am, I left at almost 11am. Waited a long time for dealer to complete a simple service. Buying process was the worst my wife and I experienced at any time. We have purchased different manufacturer's cars and this was by far the worst experience at any dealership. Was rushed to buy right after we test drove the vehicle on a Monday. They didn't even want to wait for Saturday for us to finalize the purchase.
- Customer service 5.0
- Buying process 2.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We sincerely apologize for your sub-par experience and would appreciate the opportunity to make things right. Could you please contact me at jamie@route46autos.com, so that we could better understand your concerns and hopefully find a way to accommodate your needs and wants. Looking forward to hearing from you. Jamie Rusignuolo
My experience
I had my vehicle serviced at route 130 and had a great experience. Ryan was very helpful as my service advisor and Alan did a great job as a technician. They both did a great job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rasheed we are happy to hear that our service team provided you with a 5 star experience. We look forward to seeing you again for your next service visit.
Dealer oil change competative price
I dropped off the Caravan and they completed the oil change and tire rotation in about 90 minutes. I was informed of upcoming services needed.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Larry, we are happy to hear that our service team provided you with a 5 star service experience and were able to get you back on the road as quickly as possible.
Just amazing…
Tech was amazing, such an amazing experience. I would recommend this dealership to all my friends. The work that was done was amazing as well, the car was clean when it came back
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to review us and leave a recommendation. Our staff appreciates hearing great things from our customers.
Awesome service
Staff was friendly, professional, exceptional and service was great. Would definitely recommend this company. For all future service we will work with this dealership for our Travato
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, thank you for the 5 star review and the recommendation. It was a pleasure serving you as a customer.