Koons Woodbridge Hyundai

The salesman, Mr. Hernandez, was extremely friendly, patience, and very knowledgeable of the Kona. He explained the Kona's feature which I didn't discovered or remembered from our exhaustive research of the vehicle. He explained how to use these features before and during the test drive. Mr. Hernandez did more than selling the vehicle to us. He sold Koons. They should be proud to have such a salesman on their staff, kudo. It's a team effort at Koons, the salesman, sales manager, and the financing manager. We didn't finance, but the paperwork was handled by the financed manager. It's all digital and we were given a flash drive with images of the signed documents. It's our first time buying from Koons. We started out with our long time Hyundai dealer from whom we had bought new vehicle previously. We made an offer which they accepted, then they said, "we made a mistake in MD vs VA sales tax." We are from MD buying from a VA dealership. Fair enough, it was an honest assumption mistake, but they didn't come back with an updated price. We had no time to waste, so we went to Koons. We could have financed and then paid it off after a few payments to take advantage of the HMF $1,500.00 incentive, but the time and effort weren't worth it. We paid cash.

I took my car in for maintenance and was kept totally informed by Robert Castro. My valet driver when picking up my car was kind and courteous.

Bad Customer Service! I'll never take my car there again. The woman who served me had a very bad attitude.

Zachary who helped me made sure that I go in and out in a timely manner and made sure of everything I needed to get taken care of

Thank you Fredy for your assistance in buying a car for our daughter on a cold rainy day. you always had a smile on your face and we appreciate your guidance on which car to buy. it was actually hassle- free and soo easy!

Mason was very nice and helpful great experience thank you Mason so much nice n

A big thank you to Koons Hyundai/Fredy for servicing my new part. Great job!

Miguel greeted me on the lot as I appeared to be looking for the vehicle I found on the internet. He was driving the vehicle I wanted to purchase how cool was that. He gave me a run down on all the vehicle’s options and I fell in love with my new 2025 Santa Fe Hybrid. On the day of my purchase, he came in on his day off to make me feel comfortable with my purchase.

Rob Castro is a top notch service personnel, great to work with. You need more like him around. I always look forward to his service on my ionic five. Thank you!!!

We had 2 different salesmen. The first one, Calvin , helped us over the phone, but he wasn't working the day we went there. Dedin Abbas was the person who worked with us. He was polite and very helpful. We purchased a 2022 Tuscon SEL from him. We live in Maryland so , when the car was ready, he and Calvin delivered it to us. Before leaving he sat with me in the car to help sync our phones with the electronics. I would definitely recommend him to anyone buying a car.