Reviews
Emily and Eric were very helpful! My wife's car had an unrepairable leak in the sidewall of her tire. They had new tires the next day and squeezed us in so she would be safe. Top notch!
Emily and Eric were very helpful! My wife's car had an unrepairable leak in the sidewall of her tire. They had new tires the next day and squeezed us in so she would be safe. Top notch!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I have always loved Mills GMC; I always am greeted with a smile and such friendly and caring staff. Service staff are excellent and always thorough. I definitely recommend this dealership to family and friends!
I have always loved Mills GMC; I always am greeted with a smile and such friendly and caring staff. Service staff are excellent and always thorough. I definitely recommend this dealership to family and friends!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Brandon, Was very knowledgeable about the available options on the GMC trucks. He was instrumental in our choice of a new vehicle.
Brandon, Was very knowledgeable about the available options on the GMC trucks. He was instrumental in our choice of a new vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Sales department was extremely eager to close the sale, even prior to repair work being done before the handover. Disrepair work would eventually turn into the engine needing to be replaced.
Sales department was extremely eager to close the sale, even prior to repair work being done before the handover. Disrepair work would eventually turn into the engine needing to be replaced.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
Mills GM Baxter did a great job for my car’s maintenance. The service was speedy and thorough.
Mills GM Baxter did a great job for my car’s maintenance. The service was speedy and thorough.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We appreciate your business and look forward to assisting you in the future!
Friendly Professional staff. GMC doesn't currently have a fix for the problem with my truck.
Friendly Professional staff. GMC doesn't currently have a fix for the problem with my truck.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I purchased a 2026 GMC Sierra with 3.0 Duramax Diesel in June 2026. I did not shop for my truck at Mills GMC because multiple friends reported negative service experiences at Mills GMC and our recent service experience at Mills Honda was concerning. I attempted to schedule the first oil change at the selling dealer and was advised they did not have an opening for 10 days … and I noted Mills online Service Schedule showed multiple openings Monday afternoon, so I took a chance. I scheduled the appointment at 1:45 PM and dropped my truck off at 1:15. I returned at 2:45 and noted work was not yet started on my truck. I was a little annoyed with the delay on completion and the wait, but very disappointed my truck was returned to me with DEF fluid below 20%. The vehicle inspection report noted DEF “Reservoir 1/2 full” …. Which is flat out wrong and implies to me it is very likely the remainder of the vehicle inspection is also fiction. The selling dealer pressed the point most 3.0 Duramax owners never touch DEF fluid because it is normally topped off at oil change. This is not a practice at Mills GMC. Betsy did fine … I question whether the leadership team has surrounded her with the support for her to be successful and whether the team incentives are designed to insure customer satisfaction or maximize Mills profit.
I purchased a 2026 GMC Sierra with 3.0 Duramax Diesel in June 2026. I did not shop for my truck at Mills GMC because multiple friends reported negative service experiences at Mills GMC and our recent service experience at Mills Honda was concerning. I attempted to schedule the first oil change at the selling dealer and was advised they did not have an opening for 10 days … and I noted Mills online Service Schedule showed multiple openings Monday afternoon, so I took a chance. I scheduled the appointment at 1:45 PM and dropped my truck off at 1:15. I returned at 2:45 and noted work was not yet started on my truck. I was a little annoyed with the delay on completion and the wait, but very disappointed my truck was returned to me with DEF fluid below 20%. The vehicle inspection report noted DEF “Reservoir 1/2 full” …. Which is flat out wrong and implies to me it is very likely the remainder of the vehicle inspection is also fiction. The selling dealer pressed the point most 3.0 Duramax owners never touch DEF fluid because it is normally topped off at oil change. This is not a practice at Mills GMC. Betsy did fine … I question whether the leadership team has surrounded her with the support for her to be successful and whether the team incentives are designed to insure customer satisfaction or maximize Mills profit.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Service was performed as expected and in a timely way. Happy with what was done.
Service was performed as expected and in a timely way. Happy with what was done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
No complaints. They were quick. Will use them again. End of review. Service was good.
No complaints. They were quick. Will use them again. End of review. Service was good.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We appreciate your business and look forward to assisting you in the future!
Ease of appointment. Was able to get in with same day service. Quick turn around. No issues.
Ease of appointment. Was able to get in with same day service. Quick turn around. No issues.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We appreciate your business and look forward to assisting you in the future!