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DARCARS Lexus of Englewood

(3,210 reviews)
Visit DARCARS Lexus of Englewood
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday Closed Closed
2022 state dealer award
View 6 awards
2022 state dealer award 2020 state dealer award 2019 state dealer award
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 735-1792 (201) 735-1792
Used (201) 735-1816 (201) 735-1816
Service (201) 735-1829 (201) 735-1829

Reviews

(3,210 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DARCARS Lexus of Englewood from DealerRater.

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Fantastic Team, Best Customer Service!

This is by far the best dealership I have ever dealt with, and I'm typically a tough customer. These folks exemplify Luxury, service, and relationship building, something we all know is rare these days. Ask for Sales man John Lee, and is manager Eric, they were fantastic, and worked with us until we had more car than we wanted, for less than we planned to pay! You don't have to believe me but we now have a fully loaded RX 350 for what we planned to pay for a base model. These two rock!! Now for the cherry on the top, the service... Forget all the awesome amenities they normally give, it was they did beyond what I expected that really sold me on making the deal as early on as I did. Heck, I was starving and fantastic soul named Simone not only offered me a snack, but brought me a turkey sub and chips from the company kitchen, I was totally shocked! I expected maybe a bagel max, like at the service center but this was a whale in comparison. She fed me, I was sold! Lastly, Toni the finance manager was a blast and super helpful in making sure we were all set on our way out, I really enjoyed the conversation and laughs! Bottom line, all dealerships offer the same deal, so for me it's all about the service, and how well treat me, and this place set the standard high! They can write a God xxxx book on how to treat a customer right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very professional staff

Very professional staff I was in a hurry when I stopped at Lexus dealership. Sales person I met was so nice and capable to finish on time for my next schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent

Couldn't be any happier with my car, the sales team, and especially Jesus. He was very professional and took the necessary steps to make me happy. If I could give more than 5 stars I would!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Exceptional service and unparalleled professionalism.

Brandon Paik is the kind of salesman that you will be going back for years to come. To start, Brandon had a super friendly and professional demeanor that made the hassel of car buying seem so easy and comfortable. It really made me feel that he was looking out for me and made sure I got everything I needed for my new car (highly recommend the warranties on all lease cars obviously). The service portion of the transaction was phenomenal from the first time he greeting me at the door to the very last part of having a very friendly worker show me how to work my new car one step at a time. Helping me understand everything in detail until I was fully comfortable with everything before I signed anything. It would be remiss of me if I don't recommend him and I can tell you for all my friends and family I would make sure that they deal with Brandon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent during my business with Mr. Peralta..

Jesus is intelligent, dedicated time to push me on the side of me to decide to buy, his intelligence explanation, benefits and money saving for me made me decide to buy the RX350..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Exceptional service with Sergio Tena

My mother and I weren't expecting to purchase a car that day we worked with Sergio. However, with his help and understanding of what we were looking for, we were able to make a deal with him. He seems to have a great work ethic and a passion for what he does.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Best experience, best sales rep Brandon Paik

Brandon Paik goes above and beyond to deliver a world class client experience. Very happy to have met him and will definitely recommend him to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Engelwood Lexus Dealership

Our car salesman Dick Shore was terrific to work with. This is ithe 2nd Lexus we purchased from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Got the deal I was promised without back and forth manager involvement . Buying process went quick and easy Worth the trip from Staten Island

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great overall service

Stephen Ham was great to work with and everyone throughout the process was professional and attentive. Smaller facilities was still comfortable and well planned.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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