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Freedom Chrysler Dodge Jeep Ram North by Ed Morse

(904 reviews)
Visit Freedom Chrysler Dodge Jeep Ram North by Ed Morse
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 consumer dealer award
View 1 awards
2022 consumer dealer award
New (888) 717-2380 (888) 717-2380
Used (888) 904-5956 (888) 904-5956
Service (866) 583-9474 (866) 583-9474

Reviews

(904 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freedom Chrysler Dodge Jeep Ram North by Ed Morse from DealerRater.

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They went beyond and above for me. Kim was the best. My...

They went beyond and above for me. Kim was the best. My car I came in broke down and she made sure to help me get that back on the road as well. They even fix my tire as a courtesy. She was very patient with me through the whole process. Even the mangers was very nice and down to earth will definitely do business with them aging 👍👍👍👍👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for letting us know of your awesome experience with Kim and for leaving our team a ⭐️⭐️⭐️⭐️⭐️ Star rating-it’s much appreciated! Welcome to the Freedom Family!

Great

Sorry, Their is nothing to add about what kind of service that Freedom has to offer the people that buy a car or truck from them. My Brothers and I have got a lot of cars and trucks from Hoyte.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share with us your outstanding experience with David-it’s much appreciated!

Clay is always great when handling service issues. He...

Clay is always great when handling service issues. He always keeps me updated on the progress and is always available should I have any questions. Job well done!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and for taking the time to share your awesome experience with us about Clay-it’s much appreciated!

Very friendly staff got in and out pretty quickly so far...

Very friendly staff got in and out pretty quickly so far very satisfied with my purchase don't remember finance guys name but he was very friendly

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Paul was there from the beginning to the end. Everyone...

Paul was there from the beginning to the end. Everyone was helpful and nice. Very relaxing, no pressure sale! Nice selection of used vehicles to choose from!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience with all the staff at Freedom! Randy...

Great experience with all the staff at Freedom! Randy O’Brien was particularly helpful and understanding. He worked hard to get me in the truck I wanted!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks so much for sharing your overall awesome experience with us about Randy and Sean. We really appreciate it and welcome to the Freedom Family!

The dealership to go to. Their service department is the...

The dealership to go to. Their service department is the best and most efficient. For all concerns they guarantee that you understand what needs to be done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know you are a super happy customer. We appreciate your business and really appreciate the ⭐️⭐️⭐️⭐️⭐️ star rating!

oil change

was done in a timely manner and easy to deal with while we were out of town due to the coronvirus and in this hectic world we live in now.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for telling us of your overall awesome experience with Chris and our service department. Your 5⭐️⭐️⭐️⭐️⭐️Rating is much appreciated!

Always a great experience!

My wife and I have purchased several cars from Freedom (Previously Hoyte). The sales staff is always friendly, helpful and knowledgeable. These are good people, and we will continue to go back in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your awesome experience you had with Kim Mahoney and for leaving us a 5⭐️⭐️⭐️⭐️⭐️Review-it’s much appreciated ! The tradition continues

Great service on high mileage diesel truck

The Service Team of Freedom Chrysler Dodge Jeep RAM by Ed Morse in Sherman Texas exceeded my expectations today by servicing my 17 year old Dodge RAM 4x4 diesel truck. Samantha Bower, Service Adviser to the Team was knowledgeable, courteous and respectful while I needed service for my RAM Truck. Look no further if you require help for hard to find parts and service for old trucks. Sam put me back on the road with confidence backed by a full 2 year Mopar Warranty and unlimited miles. Outstanding work from Chris Landino's Service Team of Freedom Chrysler Dodge Sherman Texas. Thank you very much to the entire Team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.