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Gray-Daniels Ford

(240 reviews)
Visit Gray-Daniels Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–6:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:00am–2:00pm
Sunday Closed Closed

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New (855) 210-9732 (855) 210-9732
Used (855) 211-0107 (855) 211-0107
Service (855) 211-0117 (855) 211-0117

Inventory

See all 534 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2025.
Gray-Daniels Ford is one of the best Ford dealerships in Mississippi located just outside of Jackson. Our Ford dealership features the best selection of new Ford trucks cars & SUVs Certified Used Fords and quality used cars for sale. We also have a full service and parts department where you will find the best deals on auto repair and Ford service in Jackson. Our team of skilled and knowledgeable professionals are proud to serve those who live work or play in Jackson Brandon Florence Pelahatchie Pearl & surrounding areas.

Service center

Phone number (855) 211-0117

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(240 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gray-Daniels Ford from DealerRater.

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Your folks are always friendly and professional and knowledgeable. Often I have seen employees cleaning up the service drive in area. I had to get a part for an 08 Mustang, parts guy was extremely helpful, got part the next day.

Your folks are always friendly and professional and knowledgeable. Often I have seen employees cleaning up the service drive in area. I had to get a part for an 08 Mustang, parts guy was extremely helpful, got part the next day.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you sharing your experience, and we’re glad our team maintained a clean service drive while assisting with your Ford Mustang. It’s great to hear the parts department provided timely help to source your part by the next day. We look forward to supporting your vehicle needs in the future.

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Mr Dan, was great, all actions were completed and Navigator was washed and ready for the up coming trip.

Mr Dan, was great, all actions were completed and Navigator was washed and ready for the up coming trip.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know about your service experience with your Lincoln Navigator. We’re pleased everything was completed and your Navigator is clean and ready for your upcoming trip. We appreciate your feedback and wish you safe travels.

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Awesome experience as always! Easy to do business And My wife loves the new ride

Awesome experience as always! Easy to do business And My wife loves the new ride

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear everything went smoothly and that your wife is enjoying her new ride. Thank you for coming back to our team. We look forward to serving you again soon.

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The New Lincoln Service Center is Outstanding! The only thing I feel is a disadvantage, how far away the restaurants are now. My service guy for my Aviator was able to drop me off and he offered to come pick me up… I give him 5 Stars ⭐️!!! Hey how about Government Discounts ????

The New Lincoln Service Center is Outstanding! The only thing I feel is a disadvantage, how far away the restaurants are now. My service guy for my Aviator was able to drop me off and he offered to come pick me up… I give him 5 Stars ⭐️!!! Hey how about Government Discounts ????

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The dealership is run in a professional manner that you would expect. Scheduling service was simple and they took my truck in immediately when I arrived.

The dealership is run in a professional manner that you would expect. Scheduling service was simple and they took my truck in immediately when I arrived.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for trusting us with your Ford service. We’re glad scheduling was straightforward and we could begin work on your vehicle right away. Let us know if there’s anything else we can help with.

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Great service. Treated me like a valued friend. Definitely will be buying again from them.

Great service. Treated me like a valued friend. Definitely will be buying again from them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re delighted you felt so welcomed while getting your new Ford F-150. Michael and our team look forward to assisting you when you’re ready for your next Ford purchase. Thank you for choosing us!

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I wish I could give it zero stars. I was interested in a vehicle. I had messaged with the salesmen and made an appointment to see the vehicle. I verified the day before the vehicle was there and was told that it was. I drove an hour and a half to the dealership. On my drive there I was messaged verifying my appointment to see said vehicle. I arrived at the dealership to be told that the vehicle was not there. I took off work and drove 3 hours for absolutely nothing.

I wish I could give it zero stars. I was interested in a vehicle. I had messaged with the salesmen and made an appointment to see the vehicle. I verified the day before the vehicle was there and was told that it was. I drove an hour and a half to the dealership. On my drive there I was messaged verifying my appointment to see said vehicle. I arrived at the dealership to be told that the vehicle was not there. I took off work and drove 3 hours for absolutely nothing.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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This dealer is very responsible and has excellent service; I will definitely come back next time.

This dealer is very responsible and has excellent service; I will definitely come back next time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your praise for our dependable approach and outstanding service. Michael and our team were happy to care for your Ford F-150 Hybrid and look forward to assisting you again.

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Never again The car had scuffed marks on the rims when I went to purchase it

Never again The car had scuffed marks on the rims when I went to purchase it

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Customer service was excellent, and everything I had a problem with my car was fixed!

Customer service was excellent, and everything I had a problem with my car was fixed!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We’re glad Michael and the service team provided excellent support and resolved all issues with your Ford Fusion. We appreciate your trust and look forward to serving you again.

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See all 240 reviews