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Gray-Daniels Ford

(516 reviews)
Visit Gray-Daniels Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–6:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:00am–2:00pm
Sunday Closed Closed

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New (855) 210-9732 (855) 210-9732
Used (855) 211-0107 (855) 211-0107
Service (855) 211-0117 (855) 211-0117

Inventory

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About our dealership

This seller has been on Cars.com since September 2025.
Gray-Daniels Ford is one of the best Ford dealerships in Mississippi located just outside of Jackson. Our Ford dealership features the best selection of new Ford trucks cars & SUVs Certified Used Fords and quality used cars for sale. We also have a full service and parts department where you will find the best deals on auto repair and Ford service in Jackson. Our team of skilled and knowledgeable professionals are proud to serve those who live work or play in Jackson Brandon Florence Pelahatchie Pearl & surrounding areas.

Service center

Phone number (855) 211-0117

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(516 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gray-Daniels Ford from DealerRater.

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I have always liked the experience of this dealership. The employees are very courteous and helpful. I choose them over the other dealers in the area.

I have always liked the experience of this dealership. The employees are very courteous and helpful. I choose them over the other dealers in the area.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your satisfaction with our team and for choosing us over other dealers when purchasing your new Ford F-150. We’re happy our courteous and helpful staff continue to meet your expectations. We look forward to serving you again.

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Worst service center and service advisor to deal with! The service advisor L.B. had the audacity to tell me she was only being kind to me because she previously worked with my husband. Interesting. Then afterwards she called my husband to complain about me. Isn't that inappropriate. As for the car portion of my complaint- They changed the brake pads and turned rotors a few months ago. The car hasn't been the same since. As if the service center had left things worse than they found them. They claimed, in the 4 months, that the returning issue was my fault. Interesting, since I have driven this car without issues prior to their servicing.

Worst service center and service advisor to deal with! The service advisor L.B. had the audacity to tell me she was only being kind to me because she previously worked with my husband. Interesting. Then afterwards she called my husband to complain about me. Isn't that inappropriate. As for the car portion of my complaint- They changed the brake pads and turned rotors a few months ago. The car hasn't been the same since. As if the service center had left things worse than they found them. They claimed, in the 4 months, that the returning issue was my fault. Interesting, since I have driven this car without issues prior to their servicing.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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It was best experience I've ever had buying a new vehicle The service was fast and on point.

It was best experience I've ever had buying a new vehicle The service was fast and on point.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thrilled to hear your Ford Bronco Sport purchase was smooth and efficient. Thank you for mentioning our fast and on point service. Enjoy your new Bronco Sport, and we look forward to assisting you again.

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Fast, accurate, and courteous The tech was very professional on time and did a great job

Fast, accurate, and courteous The tech was very professional on time and did a great job

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for acknowledging our technician’s professionalism, punctuality, and accuracy on your Ford. We’re happy the service was fast and courteous. We look forward to helping you again whenever your vehicle needs attention.

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Taylor Neill was the Greatest, Made me feel comfortable in my choice and very helpful with all my questions and concerns

Taylor Neill was the Greatest, Made me feel comfortable in my choice and very helpful with all my questions and concerns

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to know you felt comfortable choosing your vehicle and that our team addressed all your questions and concerns. We appreciate your five-star rating. Enjoy driving your Nissan.

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It was a easy and smooth process Everyone was very nice and professional and made me wanna come back and buy another vehicle in the future

It was a easy and smooth process Everyone was very nice and professional and made me wanna come back and buy another vehicle in the future

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re delighted your purchase process was smooth and that our team’s professionalism made you feel welcome. Thank you for choosing a used Chevrolet Tahoe. We look forward to helping you when you’re ready for another vehicle.

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Prior to our visit, I had been in touch with Cliff and Zack. They were courteous and helpful. When we arrived at the showroom we were welcomed enthusiastically by Zach and another team member. We looked at some options in the showroom and decided that an Aviator would be the best fit for our needs. We test drove two, and after some questions, decided on one in particular. We appreciated the snacks provided. Mary was very gracious and cheerful just like everyone else! The trade in value was good, and the price discounts were kind of anticipated but appreciated nonetheless. Zach explained all the details very clearly. The entire process was super easy and enjoyable! Thanks to all for the hospitality and cheerful attitudes! ??????????

Prior to our visit, I had been in touch with Cliff and Zack. They were courteous and helpful. When we arrived at the showroom we were welcomed enthusiastically by Zach and another team member. We looked at some options in the showroom and decided that an Aviator would be the best fit for our needs. We test drove two, and after some questions, decided on one in particular. We appreciated the snacks provided. Mary was very gracious and cheerful just like everyone else! The trade in value was good, and the price discounts were kind of anticipated but appreciated nonetheless. Zach explained all the details very clearly. The entire process was super easy and enjoyable! Thanks to all for the hospitality and cheerful attitudes! ??????????

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled you found the perfect Lincoln Aviator and enjoyed the enthusiastic welcome and helpful guidance throughout. It’s great to know the snacks and clear explanations added to a smooth, enjoyable experience. Congratulations on your new vehicle, and please let us know if you need anything further.

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Prior to our visit, I had been in touch with Cliff and Zack. They were courteous and helpful. When we arrived at the showroom we were welcomed enthusiastically by Zach and another team member. We looked at some options in the showroom and decided that an Aviator would be the best fit for our needs. We test drove two, and after some questions, decided on one in particular. We appreciated the snacks provided. Mary was very gracious and cheerful just like everyone else! The trade in value was good, and the price discounts were kind of anticipated but appreciated nonetheless. Zach explained all the details very clearly. The entire process was super easy and enjoyable! Thanks to all for the hospitality and cheerful attitudes! ??????????

Prior to our visit, I had been in touch with Cliff and Zack. They were courteous and helpful. When we arrived at the showroom we were welcomed enthusiastically by Zach and another team member. We looked at some options in the showroom and decided that an Aviator would be the best fit for our needs. We test drove two, and after some questions, decided on one in particular. We appreciated the snacks provided. Mary was very gracious and cheerful just like everyone else! The trade in value was good, and the price discounts were kind of anticipated but appreciated nonetheless. Zach explained all the details very clearly. The entire process was super easy and enjoyable! Thanks to all for the hospitality and cheerful attitudes! ??????????

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It’s fantastic to hear our team made selecting your new Lincoln Aviator both easy and welcoming. We’re glad the test drives, trade-in experience, and snacks added to your visit. Congratulations on your Aviator and we look forward to your next stop with us.

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Serviced my f150, oil change, tires rotated and maintenance inspections in just a little over 2 hours. I was happy happy happy!!

Serviced my f150, oil change, tires rotated and maintenance inspections in just a little over 2 hours. I was happy happy happy!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you choosing us for your Ford F-150 service. We’re glad we could complete the oil change, tire rotation and inspection so quickly. We look forward to assisting you again.

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Great service. The manager of the truck service department is always great to work with.

Great service. The manager of the truck service department is always great to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to know our truck service department manager consistently makes your visits smooth. We’re glad to keep your Ford F-150 performing reliably and look forward to assisting you again.

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