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Gray-Daniels Ford

(692 reviews)
Visit Gray-Daniels Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–6:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:00am–2:00pm
Sunday Closed Closed

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New (855) 210-9732 (855) 210-9732
Used (855) 211-0107 (855) 211-0107
Service (855) 211-0117 (855) 211-0117

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since September 2025.
Gray-Daniels Ford is one of the best Ford dealerships in Mississippi located just outside of Jackson. Our Ford dealership features the best selection of new Ford trucks cars & SUVs Certified Used Fords and quality used cars for sale. We also have a full service and parts department where you will find the best deals on auto repair and Ford service in Jackson. Our team of skilled and knowledgeable professionals are proud to serve those who live work or play in Jackson Brandon Florence Pelahatchie Pearl & surrounding areas.

Service center

Phone number (855) 211-0117

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(692 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gray-Daniels Ford from DealerRater.

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Great customer service, courteous attentive and professional service writers. Service was provided as promised and on time.

Great customer service, courteous attentive and professional service writers. Service was provided as promised and on time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for noting that Michael and our service writers were courteous and professional. We’re glad the service on your Ford F-150 was completed on time and as promised. We look forward to assisting you again.

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Great dealership highly recommend service department is great as well will buy from them again

Great dealership highly recommend service department is great as well will buy from them again

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re grateful for your recommendation of our Ford service department for your Bronco Sport. It’s great to know you enjoyed the experience and plan to come back for another purchase. We look forward to assisting you again.

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Good courteous service Took care of recalls. Did things in time that said they would.

Good courteous service Took care of recalls. Did things in time that said they would.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear our team was courteous and handled the recalls on your Lincoln Corsair promptly. Thank you for noting that we completed everything on schedule. We look forward to helping you again.

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A factory recall and was told I'd have to bring it in and leave it for 1-2 days for a 15 minute computer reprogramming which is insane so mobile service was recommended and done. I rate it a 10 if the score went that high.

A factory recall and was told I'd have to bring it in and leave it for 1-2 days for a 15 minute computer reprogramming which is insane so mobile service was recommended and done. I rate it a 10 if the score went that high.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad our mobile service handled your recall reprogramming without the need for an extended stay. Thank you for the perfect score and for trusting your Ford with us.

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Quick reliable oil change and tire rotation. Great job. Employees were friendly and very helpful.

Quick reliable oil change and tire rotation. Great job. Employees were friendly and very helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear the oil change and tire rotation on your Ford F-250 were quick and reliable. Michael is glad our team could be friendly and helpful during your visit. Thank you for sharing your experience.

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I came in to look at a truck for my son. I work with Rick Dykes and he was super helpful and conducted himself well. Fair priced and took care of my needs.

I came in to look at a truck for my son. I work with Rick Dykes and he was super helpful and conducted himself well. Fair priced and took care of my needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting us with your son’s purchase of a used Ford F-150. We’re glad our staff provided attentive service and fair pricing. Please let us know if we can help with anything else.

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Shane Mitchell and the service staff are the best. Got me in and out fast! Thanks to all!

Shane Mitchell and the service staff are the best. Got me in and out fast! Thanks to all!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our service team’s quick turnaround on your Ford F-150. We’re thrilled to know you were in and out promptly, and we appreciate you taking the time to share your experience.

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They were all great, from the scheduler to the drivers who picked up and delivered my car. And I was kept in the loop while my car was there. Great shop!

They were all great, from the scheduler to the drivers who picked up and delivered my car. And I was kept in the loop while my car was there. Great shop!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re happy to hear that our scheduling and delivery teams provided excellent service for your Ford Edge. Keeping you informed while your vehicle was with us is important, and we’re glad that met your expectations. Thanks for the great review!

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We have been for years we have a great relationship with Gail Gibbs - Elliott thomas and cliff mitchell - we have 1 Lincoln and 6 f150 or f250 - all are

We have been for years we have a great relationship with Gail Gibbs - Elliott thomas and cliff mitchell - we have 1 Lincoln and 6 f150 or f250 - all are

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

What a pleasure to see your five-star rating and hear about your ongoing loyalty. We’re delighted you trust our team with your new Lincoln Navigator and your fleet of Ford trucks.

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Excellent! Shane always takes Excellent care of my suv and I greatly appreciate him. Shane always goes above and beyond to take excellent care of suv. I greatly appreciate Shane.

Excellent! Shane always takes Excellent care of my suv and I greatly appreciate him. Shane always goes above and beyond to take excellent care of suv. I greatly appreciate Shane.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star feedback. We’re delighted our service team consistently provides outstanding care for your Ford Edge and appreciate your continued trust.

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