Reviews
Very professional and keeps you informed. I appreciate that very much. There very fast and efficient.
Very professional and keeps you informed. I appreciate that very much. There very fast and efficient.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Quick and complete service! They answered all my questions! I have always had good service there!
Quick and complete service! They answered all my questions! I have always had good service there!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They quickly diagnosed the problem and fixed it. They worked me in even though I didn't have an appointment.
They quickly diagnosed the problem and fixed it. They worked me in even though I didn't have an appointment.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Brand new truck and it took Close To a month to get parts, and it set on the lot for that amount of time and when I picked it up, it was covered in dirt and leaves from the parking lot. I would’ve thought they would at least wash it.
Brand new truck and it took Close To a month to get parts, and it set on the lot for that amount of time and when I picked it up, it was covered in dirt and leaves from the parking lot. I would’ve thought they would at least wash it.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback. We understand how frustrating it is to be without your truck for that long. Some major components are built to order by the manufacturer, and while that part of the timeline was out of our hands, we know it didn’t make the wait any easier. You’re right that after sitting with us that long, your truck should have gone home clean, and we apologize that it didn’t. We’ve made sure our team knows that any vehicle spending extended time on our lot gets rinsed before it’s returned. We appreciate you trusting us with your repair. Sincerely, the Holm Buick GMC Team of Salina
Excellent service and care. Good to answer questions about the care of my vehicle and what was done before on my car. MARK LAVOIE ?? ??
Excellent service and care. Good to answer questions about the care of my vehicle and what was done before on my car. MARK LAVOIE ?? ??
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We’re glad Derek took the time to answer your questions about caring for your vehicle and to go over the work that’s been done on it before. Knowing your vehicle’s history helps us give you the best care possible, and we’ll be sure to pass your kind words along to him. We look forward to seeing you again! Sincerely, the Holm Buick GMC team of Salina
I bought my tires at Holmes. I got a large screw in my tire, possibly from many roofs being repaired from a storm. I dropped off my tire and they repaired it. Also they put it back on my SUV.
I bought my tires at Holmes. I got a large screw in my tire, possibly from many roofs being repaired from a storm. I dropped off my tire and they repaired it. Also they put it back on my SUV.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! A screw in a tire is never fun, especially with so much storm cleanup and roof repair going on around town. We’re glad we could repair the tire you bought from us and get it back on your SUV for you. We’ll be sure to pass your thanks along to Derek. We appreciate your trust and look forward to seeing you again! Sincerely, the Holm Buick GMC team of Salina
Took vehicle in for warranty on taillight that quit working. Left vehicle off and was provided a loaner vehicle. Appreciated that and was well pleased with getting the problem solved.
Took vehicle in for warranty on taillight that quit working. Left vehicle off and was provided a loaner vehicle. Appreciated that and was well pleased with getting the problem solved.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We’re glad we could take care of your taillight under warranty, and that having a loaner made dropping off your vehicle easy. Keeping your day running smoothly while we handle the repair is part of the care we try to give every customer. We appreciate your business and look forward to seeing you next time! Sincerely, the Holm Buick GMC team of Salina
Professional, timely, knowledgeable. Customer focused. Evan was able to quickly diagnose the problem on my 2020 GMC Sierra 1500, and with timely response of the parts department to order parts, I was only without my vehicle a few days.
Professional, timely, knowledgeable. Customer focused. Evan was able to quickly diagnose the problem on my 2020 GMC Sierra 1500, and with timely response of the parts department to order parts, I was only without my vehicle a few days.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We’re glad Evan was able to quickly diagnose the issue on your 2020 GMC Sierra 1500, and that our parts department got everything ordered promptly so you were back on the road in just a few days. We know how important it is to keep downtime to a minimum, and we appreciate you trusting us with your truck. We’ll be sure to pass your kind words along to Evan and the parts team! Sincerely, the Holm Buick GMC team of Salina
No matter what I have done at home automotive they treat me with the utmost respect and care. This is from the general manager, to the staff that are selling cars, to the service desk, even to the administrative ladies in the business area.
No matter what I have done at home automotive they treat me with the utmost respect and care. This is from the general manager, to the staff that are selling cars, to the service desk, even to the administrative ladies in the business area.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, RickyP! It means a lot to hear that you feel respected and well cared for at every stop, from our general manager and sales team to Derek and the service desk, and even our business office. Taking care of our customers is a team effort here, and we’re grateful you’ve noticed. We look forward to seeing you again! Sincerely, the Holm Buick GMC team of Salina
Everyone always seems to have a smile on and ready to help no matter the situation.
Everyone always seems to have a smile on and ready to help no matter the situation.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! A positive attitude and a willingness to help go a long way, and we’re glad Derek and the rest of our team made you feel welcome. We appreciate your business and look forward to your next visit! Sincerely, the Holm Buick GMC team of Salina