Reviews
Time is money and you guys got right on it thank you. I would buy another car from Josh in a heartbeat.
Time is money and you guys got right on it thank you. I would buy another car from Josh in a heartbeat.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I felt I received poor service from the dealership service department. I brought my F-150 in due to the engine light. I was told they knew what the issue was and that it would cost $650 to fix (they thought wires had been compromised due to rodents). The area was associated with the fuel injectors. Unfortunately they found out there were wrong and there were no issues with the wires. And then they discovered that since it was a ford truck, they were not able accurately diagnose what the issue was. Their best guess was one out of the two of the fuel injectors were bad and they suggested replacing both or take it long Mac to accurately find the one bad injector. So I paid $650 nothing. I then took it long Mac and they ended up resetting the PCM for $145. I wish your service department would suggested me taking it to long Mac, prior to charging me $650 and keeping my truck for 4 days. I was in and out of long for $145 and 2 hours! The worst part was your service department trying to explain and justify the ripoff!
I felt I received poor service from the dealership service department. I brought my F-150 in due to the engine light. I was told they knew what the issue was and that it would cost $650 to fix (they thought wires had been compromised due to rodents). The area was associated with the fuel injectors. Unfortunately they found out there were wrong and there were no issues with the wires. And then they discovered that since it was a ford truck, they were not able accurately diagnose what the issue was. Their best guess was one out of the two of the fuel injectors were bad and they suggested replacing both or take it long Mac to accurately find the one bad injector. So I paid $650 nothing. I then took it long Mac and they ended up resetting the PCM for $145. I wish your service department would suggested me taking it to long Mac, prior to charging me $650 and keeping my truck for 4 days. I was in and out of long for $145 and 2 hours! The worst part was your service department trying to explain and justify the ripoff!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Quick,professional but a little pricy Explained things very well,very prompt when calling back Very considerate
Quick,professional but a little pricy Explained things very well,very prompt when calling back Very considerate
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
ALWAYS fast, friendly, service!!! Very nice waiting area with healthy snacks, coffee, tea, etc. Check out their specials! I saved a bundle!
ALWAYS fast, friendly, service!!! Very nice waiting area with healthy snacks, coffee, tea, etc. Check out their specials! I saved a bundle!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Inspection sheet said filled washer fluid. 6 days later lower washer fluid warning pops up. Hmmm
Inspection sheet said filled washer fluid. 6 days later lower washer fluid warning pops up. Hmmm
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
I am thankful the service professionals diagnosed and repaired my vehicle. Great customer service provided by Derek and his team allowed the process to go seamlessly.
I am thankful the service professionals diagnosed and repaired my vehicle. Great customer service provided by Derek and his team allowed the process to go seamlessly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very pleasant people to deal with and offer additional information. Appointment was scheduled timely and professionally
Very pleasant people to deal with and offer additional information. Appointment was scheduled timely and professionally
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Josh was very efficient and answered all our questions. We always receive friendly service there.
Josh was very efficient and answered all our questions. We always receive friendly service there.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This was the second Buick enclave I have bought from this dealership and both have been a good experience.
This was the second Buick enclave I have bought from this dealership and both have been a good experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued trust — two Enclaves and two good experiences! We're glad Isaiah made this purchase another smooth one, and we look forward to being here for the next one too. Sincerely, the Holm Buick GMC Team of Salina
My oil change was quick and convenient. I will continue to get my oil changed at Holms Auto in Salina.
My oil change was quick and convenient. I will continue to get my oil changed at Holms Auto in Salina.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We're glad Josh made your oil change quick and convenient, and we're honored to keep earning your business. Sincerely, the Holm Buick GMC Team of Salina