Reviews
Tim Holm hires great employees that know what they are doing. The second I drove through the service department door, I knew I was going to be glad that I did. They checked out the truck I purchased off marketplace inspecting all aspects of the truck, then took me through what they felt needed attention now and what I would need to keep an eye on. It's helpful to know that I need to save for next & what to be looking for so I will know when I need to get the back brakes done.
Tim Holm hires great employees that know what they are doing. The second I drove through the service department door, I knew I was going to be glad that I did. They checked out the truck I purchased off marketplace inspecting all aspects of the truck, then took me through what they felt needed attention now and what I would need to keep an eye on. It's helpful to know that I need to save for next & what to be looking for so I will know when I need to get the back brakes done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Polite guys Respectful Quick In-N-Out under an hour I will definitely be back next year for my next service!
Polite guys Respectful Quick In-N-Out under an hour I will definitely be back next year for my next service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Got me in right away. Was quick to do the job and good customer service!
Got me in right away. Was quick to do the job and good customer service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We’re glad we could get you in right away and finish the job quickly without cutting any corners on customer service. Derek will be happy to hear his efforts made your visit an easy one. We appreciate your business and look forward to seeing you again! Sincerely, The Holm Buick GMC Team of Salina
Service is always super great. They listen to your concerns, and are very attentive. Never had an issue with service. Greeted with a smile.
Service is always super great. They listen to your concerns, and are very attentive. Never had an issue with service. Greeted with a smile.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We’re glad you always feel heard and well cared for when you visit our service department. Listening closely to your concerns and greeting you with a smile are things we never want to take for granted. We’ll make sure Derek knows how much you appreciate his attentiveness. We look forward to your next visit! Sincerely, The Holm Buick GMC Team of Salina
The waiting room was comfortable. The service on my car was done in a timely manner.
The waiting room was comfortable. The service on my car was done in a timely manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We want every customer to feel at home while they wait, so we’re glad you found our waiting room comfortable and that your car was ready in a timely manner. Derek and our service team appreciate your kind words. We look forward to taking care of you again soon! Sincerely, The Holm Buick GMC Team of Salina
Very professional and keeps you informed. I appreciate that very much. There very fast and efficient.
Very professional and keeps you informed. I appreciate that very much. There very fast and efficient.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Charles, thank you for the 5-star review! Staying in touch with you throughout the visit and getting the work done quickly are both things we take pride in, so we’re glad they stood out. Derek will be pleased to hear you had such a positive experience. We appreciate your business and hope to see you again soon! Sincerely, The Holm Buick GMC Team of Salina
Quick and complete service! They answered all my questions! I have always had good service there!
Quick and complete service! They answered all my questions! I have always had good service there!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We’re glad your service was quick and thorough, and that our team took the time to answer all of your questions. Your continued trust means a great deal to us, and we’re happy to keep delivering the kind of service you’ve come to expect. We look forward to seeing you again! Sincerely, The Holm Buick GMC Team of Salina
They quickly diagnosed the problem and fixed it. They worked me in even though I didn't have an appointment.
They quickly diagnosed the problem and fixed it. They worked me in even though I didn't have an appointment.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We know unexpected car trouble doesn’t wait for an appointment, so we’re glad we could work you in, pinpoint the problem quickly, and get it fixed. Lucas and Josh will be glad to hear they made a difference for you. We appreciate your business and look forward to seeing you again! Sincerely, The Holm Buick GMC Team of Salina
Brand new truck and it took Close To a month to get parts, and it set on the lot for that amount of time and when I picked it up, it was covered in dirt and leaves from the parking lot. I would’ve thought they would at least wash it.
Brand new truck and it took Close To a month to get parts, and it set on the lot for that amount of time and when I picked it up, it was covered in dirt and leaves from the parking lot. I would’ve thought they would at least wash it.
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- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback. We understand how frustrating it is to be without your truck for that long. Some major components are built to order by the manufacturer, and while that part of the timeline was out of our hands, we know it didn’t make the wait any easier. You’re right that after sitting with us that long, your truck should have gone home clean, and we apologize that it didn’t. We’ve made sure our team knows that any vehicle spending extended time on our lot gets rinsed before it’s returned. We appreciate you trusting us with your repair. Sincerely, the Holm Buick GMC Team of Salina
Excellent service and care. Good to answer questions about the care of my vehicle and what was done before on my car. MARK LAVOIE ?? ??
Excellent service and care. Good to answer questions about the care of my vehicle and what was done before on my car. MARK LAVOIE ?? ??
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We’re glad Derek took the time to answer your questions about caring for your vehicle and to go over the work that’s been done on it before. Knowing your vehicle’s history helps us give you the best care possible, and we’ll be sure to pass your kind words along to him. We look forward to seeing you again! Sincerely, the Holm Buick GMC team of Salina