Reviews
Brand new truck and it took Close To a month to get parts, and it set on the lot for that amount of time and when I picked it up, it was covered in dirt and leaves from the parking lot. I would’ve thought they would at least wash it.
Brand new truck and it took Close To a month to get parts, and it set on the lot for that amount of time and when I picked it up, it was covered in dirt and leaves from the parking lot. I would’ve thought they would at least wash it.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Excellent service and care. Good to answer questions about the care of my vehicle and what was done before on my car. MARK LAVOIE ?? ??
Excellent service and care. Good to answer questions about the care of my vehicle and what was done before on my car. MARK LAVOIE ?? ??
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I bought my tires at Holmes. I got a large screw in my tire, possibly from many roofs being repaired from a storm. I dropped off my tire and they repaired it. Also they put it back on my SUV.
I bought my tires at Holmes. I got a large screw in my tire, possibly from many roofs being repaired from a storm. I dropped off my tire and they repaired it. Also they put it back on my SUV.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Took vehicle in for warranty on taillight that quit working. Left vehicle off and was provided a loaner vehicle. Appreciated that and was well pleased with getting the problem solved.
Took vehicle in for warranty on taillight that quit working. Left vehicle off and was provided a loaner vehicle. Appreciated that and was well pleased with getting the problem solved.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Professional, timely, knowledgeable. Customer focused. Evan was able to quickly diagnose the problem on my 2020 GMC Sierra 1500, and with timely response of the parts department to order parts, I was only without my vehicle a few days.
Professional, timely, knowledgeable. Customer focused. Evan was able to quickly diagnose the problem on my 2020 GMC Sierra 1500, and with timely response of the parts department to order parts, I was only without my vehicle a few days.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We’re glad Evan was able to quickly diagnose the issue on your 2020 GMC Sierra 1500, and that our parts department got everything ordered promptly so you were back on the road in just a few days. We know how important it is to keep downtime to a minimum, and we appreciate you trusting us with your truck. We’ll be sure to pass your kind words along to Evan and the parts team! Sincerely, the Holm Buick GMC team of Salina
No matter what I have done at home automotive they treat me with the utmost respect and care. This is from the general manager, to the staff that are selling cars, to the service desk, even to the administrative ladies in the business area.
No matter what I have done at home automotive they treat me with the utmost respect and care. This is from the general manager, to the staff that are selling cars, to the service desk, even to the administrative ladies in the business area.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, RickyP! It means a lot to hear that you feel respected and well cared for at every stop, from our general manager and sales team to Derek and the service desk, and even our business office. Taking care of our customers is a team effort here, and we’re grateful you’ve noticed. We look forward to seeing you again! Sincerely, the Holm Buick GMC team of Salina
Everyone always seems to have a smile on and ready to help no matter the situation.
Everyone always seems to have a smile on and ready to help no matter the situation.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! A positive attitude and a willingness to help go a long way, and we’re glad Derek and the rest of our team made you feel welcome. We appreciate your business and look forward to your next visit! Sincerely, the Holm Buick GMC team of Salina
They are always very fast and friendly. I recommend them to everyone. I am highly satisfied.
They are always very fast and friendly. I recommend them to everyone. I am highly satisfied.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re so glad you’re highly satisfied with your service experience! Getting you in and out efficiently while treating you like family is what we strive for every day. Thank you for your loyalty and for recommending us to others. Sincerely, the Holm Buick GMC team of Salina
They are always very fast and friendly. I recommend them to everyone. I am highly satisfied.
They are always very fast and friendly. I recommend them to everyone. I am highly satisfied.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re so glad you’re highly satisfied with your service experience! Getting you in and out efficiently while treating you like family is what we strive for every day. Thank you for your loyalty and for recommending us to others. Sincerely, the Holm Buick GMC team of Salina
Service department staff is prompt, polite, thorough, and knowledgeable. They explain needed repairs in terms I understand and were even honest when they realized they had made a mistake and overcharged me even though I didn't realize the mistake.
Service department staff is prompt, polite, thorough, and knowledgeable. They explain needed repairs in terms I understand and were even honest when they realized they had made a mistake and overcharged me even though I didn't realize the mistake.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share this! We’re glad Josh and our service staff were able to explain your repairs clearly and keep you informed every step of the way. Trust and fairness are at the heart of what we do, and we believe doing the right thing matters most, even when no one would notice otherwise. We appreciate your confidence in our team and look forward to seeing you again. Sincerely, the Holm Buick GMC team of Salina