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Jim Norton's T-Town Chevrolet

(1,987 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–7:00pm
Tuesday 8:30am–7:00pm 7:00am–7:00pm
Wednesday 8:30am–7:00pm 7:00am–7:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–7:00pm 7:00am–7:00pm
Saturday 8:30am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (833) 607-4830 (833) 607-4830
Used (833) 547-5192 (833) 547-5192
Service (833) 547-5175 (833) 547-5175

Reviews

(1,987 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Norton's T-Town Chevrolet from DealerRater.

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My experience with Jim Norton T-town was excellent this

My experience with Jim Norton T-town was excellent this evening. Tou my salesperson was very knowledgeable, personable and reasonable, as were Derek and Chad regarding my trade in and financing! Highly recommend :)

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle, Ryan! It was a pleasure to read about your car-buying experience with Tou, Derek, and Chad. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review and the recommendation. We look forward to seeing you again in the future! Sincerely, Courtney, Jim Norton Auto Group

Peanut is absolutely the best, excellent customer

Peanut is absolutely the best, excellent customer service, I’ve heard this mans name spoken highly of and everyone I know has referred him. Worked very hard to get me into a new beautiful ride. Thanks Peanut

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Congratulations on your new vehicle, Brandi! Thank you for taking the time to write about your experience. It's great to know Peanut and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. We look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

By the time I got to Jim Norton T-town I had experienced

By the time I got to Jim Norton T-town I had experienced some pretty bad salesman experiences. Aggressive behaviors that bordered on bullying. Diego Robles was not like those other salesmen. He helped me with the purchase of a 2024 tahoe. Diego was friendly and respectful. He asked the right questions to help me narrow down exactly what I wanted. He got me a great deal that blew the competition out of the water! I would recommend him to anyone wanting to make a new car purchase. Thank you for all your hard work Diego!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Melody, I sincerely thank you for going out of your way to write this review about Jim Norton T-Town Chevrolet. We try to create a comfortable and stress-free environment for each and every customer, and we are so glad to hear that Diego provided you with an exceptional car-buying experience. I hope you enjoy your new vehicle. If you have any further needs, please come back to see us. Sincerely, Courtney, Jim Norton Auto Group

Great service!

Great service! They helped me find just what I was looking for! So happy with my new car!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Gabriel, thank you for taking the time to share your feedback regarding your experience at Jim Norton T-Town Chevrolet and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Courtney, Jim Norton Auto Group

Everybody at the dealership made this experience

Everybody at the dealership made this experience extremely awesome thank you guys. Highly recommend the dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thomas, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Jim Norton T-Town Chevrolet satisfied. We are very appreciative of your 5-star review and recommendation. We look forward to working with you again soon. Take care! Sincerely, Courtney, Jim Norton Auto Group

Jose was a great salesman.

Jose was a great salesman. He knew his stuff and really helped me out with getting my vehicle going over the best options.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Congratulations on your new vehicle, Vanessa. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jose was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Courtney, Jim Norton Auto Group

Very nice people good selling happy 😃 with my honda

Very nice people good selling happy 😃 with my honda pilot 2020 is nice 👍🏽 truck 🛻 love mu truck

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

When the car I wanted was delayed in transit they located

When the car I wanted was delayed in transit they located the exact same car for me so I didn't have to wait.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thanks for your great review, Dianne. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Sincerely, Courtney, Jim Norton Auto Group

Everyone was so kind and quick to answer any questions I

Everyone was so kind and quick to answer any questions I had. I am a first time car buyer and both my salesman and my finance guy were a HUGE help through the whole process.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback regarding your experience at Jim Norton T-Town Chevrolet and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Courtney, Jim Norton Auto Group

Love my new car!

Love my new car! Ezra and the team did a great job working to get me the best offer!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Ezra was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Courtney, Jim Norton Auto Group