Reviews
Very easy to work with everyone was super polite and
Very easy to work with everyone was super polite and helpful made the process super easy for us
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this amazing review! We really appreciate your business. Sincerely, Courtney, Jim Norton Auto Group
Charley was so helpful, professional, and efficient.
Charley was so helpful, professional, and efficient. I’m so glad she was able to walk me through this process as I’m a first time buyer and was unfamiliar with the steps. 10/10 Charley is so amazing!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us, Brittany! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group
Charley Allen was outstanding, Great service department
Charley Allen was outstanding, Great service department with Don Hardcastle, I would recommend to everyone
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, Courtney, Jim Norton Auto Group
Charley was amazing.
Charley was amazing. Super attentive and understanding, she explained everything to me like the baby I am and walked me through every step with the confidence and the knowledge of an amazing salesman. Words cannot express how much I appreciated her diligence and commitment to making us both happy with the outcome!! Give her a raise.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Courtney, Jim Norton Auto Group
Ant'juane 'Peanut' Baul went above and beyond for a task
Ant'juane 'Peanut' Baul went above and beyond for a task I was needing help for. Everyone I called outside of Jim Norton said they couldn't but he stepped up. Saved me hours and dollars. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Andrew! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group
Great place I will recommend y'all to everyone I know.
Great place I will recommend y'all to everyone I know. Thank you so much
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We cannot thank you enough for your wonderful review of Jim Norton T-Town Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group
Thank you so much
It was great working with Tou.
It was great working with Tou. I highly recommend him. Very trustworthy and true to his words.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you for letting others know about your experience, Alex! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group
Loved my experience with Joseph and TTown.
Loved my experience with Joseph and TTown. From the moment I started looking until I drove off the lot it was easy, fairly quick, and communication was amazing. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us, Heather! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group
Joseph helped me today and was very personable and
Joseph helped me today and was very personable and professional and made everything east and fun and overall enjoyable
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Courtney, Jim Norton Auto Group
Tou went above and beyond to help us get our truck!
Tou went above and beyond to help us get our truck! Everyone at this dealership was helpful and kind. I would definitely recommend you try them out first, you won’t be disappointed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group