Reviews
My experience with Jim Norton was wonderful.
My experience with Jim Norton was wonderful. Lloydetta stayed in contact with me for over a month while I was looking for a new car and finally they got the one in I wanted. The process couldn’t have been more smooth and simple! She was so sweet and helped me through the process and Matthew in finance was amazing. This was by far the quickest experience in purchasing a car I’ve had at any dealership. I’d recommend them to anyone. Thank you for all your help!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Casey, we’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Courtney, Jim Norton Auto Group
Tou was super helpful and we had a great overall
Tou was super helpful and we had a great overall experience! We were able to get exactly what we were looking for.
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- Overall experience 5.0
Tamisha, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Courtney, Jim Norton Auto Group
I like my charger.
I like my charger. It was sold for a good price. Overall good car buying experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group
Horrible Dealership
On September 26th went to T-Town to purchase a Chevy that was in transit. Had a pre-qualification. After haggling over the dealer add-ons they came off 700.00. Salesman brought a payment selection sheet out, circled the one I wanted. He disappeared. I had been approved 2 other dearerships with zero down. Salesman finally came back and said I needed 700.00 down. That's funny cause it's the same amount they discounted the dealer add-ons. Salesman went somewhere for ever. Finally I saw him and asked what's taking so long. Oh. Just give me a few more minutes. I finally had enough waiting so I left. Found out Finance I assume had run my credit with a bunch of creditors, so now I have a bunch of hard inquiries on my credit reports which stay on your credit reports for 2 years. Did not approve them to run my credit except with the pre-qualification. Seeking legal advice.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for taking the time to share these concerns.Our management team is currently reviewing the specifics mentioned.Kindly reach out to Don Lindsey, General Manager, don.lindsey@ttownchevy.com, 918-600-0663 at any time. Sincerely, Courtney, Jim Norton Auto Group
Jose was very professional while helping us with our car
Jose was very professional while helping us with our car purchase! We are very pleased.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking time out of your day to share your experience with everyone, pkelty50. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Courtney, Jim Norton Auto Group
Tou Moua was a great salesman.
Tou Moua was a great salesman. I will be back again and again. I am loyal customer to T Town.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Courtney, Jim Norton Auto Group
Tou Moua was a great salesman. I have purchased here before and will definitely be back again. Loyal T Town customer.
First time buyer and it was a great experience.
First time buyer and it was a great experience. Staff was knowledgeable, personable and flexible with my schedule. If you go in ask for Joseph, he will get you right!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this amazing review! We really appreciate your business. Sincerely, Courtney, Jim Norton Auto Group
Tou made it possible for us to get a new car!
Tou made it possible for us to get a new car!! Waited many years for this
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group
Nice people here seemed like Tou was really trying to
Nice people here seemed like Tou was really trying to help us get a fair trade-in for our truck and we walked out with some relief knowing they helped us out.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Zayne, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Courtney, Jim Norton Auto Group
T-Town Chevrolet’s team has got it going on!
T-Town Chevrolet’s team has got it going on! Every interaction was positive and Joseph Mallet made sure my criteria for a trade was met with no nonsense. He is professional, courteous and went the extra mile for me. I would personally recommend this dealership to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Meg, we cannot thank you enough for your wonderful review of Jim Norton T-Town Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group