Reviews
Friendly people.
Friendly people. Decent service. Paperwork went a bit too fast. Almost bypassed our down payment at the dealership. Didn't throughly go-over the paperwork; just sped through it as if they were in a rush. Also, didnt show us the financial information on the forms, so we weren't aware that a military discount had been applied as agreed upon. Strongly suggest taking more time and effort to ensure a positive customer experience rather than trying to quickly sell cars and rush customers out the door.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! If you would like to discuss the concern you’ve mentioned with our management team, please reach out to Don Lindsey, General Manager, don.lindsey@ttownchevy.com, 918-600-0663. Sincerely, Courtney, Jim Norton Auto Group
We had a good experience buying our 2023 Equinox from Jim
We had a good experience buying our 2023 Equinox from Jim Norton T-Town Chevy. Treated well, timely, kept informed of developments as the arrangements on our purchase were taking place. Minor issues that needed resolution during the deal were done courteously, reasonably and satisfactorily. Pleased with explanation activity about the vehicle itself, and the matters regarding the completion of the transaction.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Courtney, Jim Norton Auto Group
Mr. A. Baul is Knowledgeable, Professional and Patience.
Mr. A. Baul is Knowledgeable, Professional and Patience. He made sure all questions were answered. (NO BEATING AROUND THE BUSH).
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Courtney, Jim Norton Auto Group
Great guy!
Great guy! Chris helped us with everything! Made buying a car a great experience!! We just love our cars!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group
I had a great experience purchasing my vehicle!
I had a great experience purchasing my vehicle! It was a smooth transition which made the process super easy. Christian and Brandon were very helpful and knowledgeable in answering all my questions and helped me find the right car that tailored to all my needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Courtney, Jim Norton Auto Group
went in to do an oil change on my 2020 silverado and
went in to do an oil change on my 2020 silverado and decided to buy another pickup for my business. charley helped me and was a very easy transaction. thanks charley
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group
Excellent customer service, professional and helpful.
Excellent customer service, professional and helpful. Couldn't ask for better very pleased in the transaction.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Courtney, Jim Norton Auto Group
Great people, super easy to work with and made a deal.
Great people, super easy to work with and made a deal. Highly recommend business with them!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We cannot thank you enough for your wonderful review of Jim Norton T-Town Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group
Had an absolutely pleasant, and efficient experience!
Had an absolutely pleasant, and efficient experience! In and out in no time, with excellent service in all departments!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Courtney, Jim Norton Auto Group
Great dealership and Peanut was great to work with!
Great dealership and Peanut was great to work with! I will use them in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group