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Jim Norton's T-Town Chevrolet

(1,987 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–7:00pm
Tuesday 8:30am–7:00pm 7:00am–7:00pm
Wednesday 8:30am–7:00pm 7:00am–7:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–7:00pm 7:00am–7:00pm
Saturday 8:30am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (833) 607-4830 (833) 607-4830
Used (833) 547-5192 (833) 547-5192
Service (833) 547-5175 (833) 547-5175

Reviews

(1,987 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Norton's T-Town Chevrolet from DealerRater.

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I think this dealership is really good because they found

I think this dealership is really good because they found us a really good car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Courtney, Jim Norton Auto Group

The car is awesome and Daniel was an amazing salesman.

The car is awesome and Daniel was an amazing salesman. He worked with us and made sure my daughter felt comfortable when she takes the wheel.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

Peanut help us out a lot he very friendly and very

Peanut help us out a lot he very friendly and very helpful I would come again!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

I recommended peanut for all your car needs!

I recommended peanut for all your car needs!! He was extremely friendly and very helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We cannot thank you enough for your wonderful review of Jim Norton T-Town Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group

Had a very good experience !

Had a very good experience !!!! very happy with T-town Chevrolet will refer friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Courtney, Jim Norton Auto Group

Very great customer service here.

Very great customer service here. They went above and beyond for me. I really appreciate the effort they put in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Courtney, Jim Norton Auto Group

They helped us get an awesome brand new car with our

They helped us get an awesome brand new car with our credit when nobody else could get us approved. They even delivered it right to our house.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Courtney, Jim Norton Auto Group

We are very happy to get our truck from you guys thank

We are very happy to get our truck from you guys thank you! We in love 👌🏼

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Courtney, Jim Norton Auto Group

Had a great experience buying my used Tundra from Chris.

Had a great experience buying my used Tundra from Chris. I would used T-Town again if I need another vehicle. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Courtney, Jim Norton Auto Group

From the very first day we trade our 2018 Tucson for a

From the very first day we trade our 2018 Tucson for a 2019 Dodge Caravan, at T-Town Chevrolet, we had xxxx. We only drove it for about a month since last June (its been in their shop for the rest of the time) . There is no one on our side. We had to buy another vehicle, that we couldn't afford, just to have a vehicle we could drive. They have more money and lawyers, so we don't have a fighting chance. We have all the records and evidence that they are guilty of fraud. However, we all know that big business wins. We get stuck paying for it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are totally committed to our customers and their experience at our dealership. You submitted this info to the Motor Vehicle Commission several months ago and they sided in T-Town’s favor. If you have any further questions, reach out to John Lancaster at the Motor vehicle Commission: 405-521-3600. And while we are happy to do all we can to help our customers, we will respectfully not discuss the particulars of your situation in this public forum. If you would like to discuss this matter further, kindly reach out to our General Manager, Don Lindsey Don Lindsey don.lindsey@ttownchevy.com, 918-600-0663. Sincerely, Courtney, Jim Norton Auto Group