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Hanlees Fairfield Toyota

(1,302 reviews)

Reviews

(1,302 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hanlees Fairfield Toyota from DealerRater.

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Excellent service Excellent service and very helpful

Excellent service Excellent service and very helpful people they make sure I get the 5 star treatment

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very Good and Tony seemed sincere.

Very Good and Tony seemed sincere. It was a good experience but an expensive one for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Timely service.

Timely service. Clean waiting area. Great they have a television for you to watch while waiting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Wonderful service, great customer service.

Wonderful service, great customer service. I felt like I was part of a family. Very turnaround time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly staff and out faster than expected definitely

Friendly staff and out faster than expected definitely coming back and I live 40 miles away

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They let me know what was need to be done how long it

They let me know what was need to be done how long it would take,offer me a ride home and my car was ready when they say it would...great experience..wish I would have bought my car there....

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent good atention Desde el concesionario hasta el

Excellent good atention Desde el concesionario hasta el trabajo me camino todo fue Excel sobre todo por que pudieron atención a los detalles que dije del vehículo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Efficient, clean and honest Great customer service, was

Efficient, clean and honest Great customer service, was kept in the loop on my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Cj, the service advisor, was very helpful and friendly.

Cj, the service advisor, was very helpful and friendly. He explained everything well and made me feel confident in the services they were about to provide. The wait time wasn't very long and the lounge was clean and comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Car wasn't ready when promised even though I had made an

Car wasn't ready when promised even though I had made an appt for a specific part replacement. Two parts had to be ordered. Very disappointing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.