Premier Hyundai of Seaside

Impossible to make an appointment. No one ever calls you back. Stay away at all costs.

Minus 10. My husband recently bought a used mini van from this place. He had no issues but if you know about men and how they are with their cars then you know how they can ignore and forgive all the real bad issues. Anyways, I will tell you the thruth. This dealership is downright horrible. We traveled 250 miles. Then he made an offer but they countered saying a couple of his mechanics wanted it. xxxxxxxx,,, He bought it, but could not pick it up the following Sunday,,, barf barf. After 4 pm. Because they had to smog it. At the last moment …. So here we go again another 250 miles. Picked it up and. Guess what ….0n empty.. had to go get gas.. never again…

Shady work and don't like to call customers back. Told me they can't do electric work or check engine light diagnostic work. Makes no sense for service avoid this dealer at all cost.

I reflected for over a week if I should post this review. It is economically hard times for car dealers. We went to this dealership ready to buy a car. Test drove a car based on the sticker price on the window. When we told the rep that we were ready to buy, he said that there would be a 'mark up' due to inventory shortage. Curious, we asked what the markup would be. (We had no intention of paying over the MSRP posted on the car window). He said, 'it depends'. When. we said we would not pay the markup, he then got his manager who said he would not charge us the markup but we would have to pay for additions to the car. We were willing to pay the MSRP. We said, 'no'. Walked away. This form of dishonesty is not OK. Bait and Switch, at its best. I called a Hyundai dealer in LA to ask if they charged markups beyond the MSRP and he said, 'no'. They did it during the COVID shutdowns but no more. We will use SHIFT or CARVANA for our next car. The price is clear and additional costs are transparent. Dealerships are exhausting and degrading to the consumer.

Generally, I change my oil and filters around 3k mile and before the service light give me alarm. I changed the oil and filters around two month ago and I shocked when my car engine light got on today! I just drive less than 1k mile. They charged me for new oil and filters and their services and I know it has to work at least 6k (standard). I think/ believe they just reset the car computer to off the light and because it got on again in this time. I have to contact to Hyundai to see what they recommend and may be they send me somewhere else to check what peninsula service did.

I liked that the people at this dealership allowed me to ponder my purchase for a few days and didn’t bother me during that time. Nice, professional place

We found ourselves in an unexpected situation and needed a safe, reliable car for our family. The Hyundai warranty attracted us to look at this line of vehicles. Peninsula Hyundai's staff were personable and empathetic to our particular need. We felt a personal level of customer service sorely lacking in today's consumer market. Our vehicle purchase was a pleasant experience.

The salesman Jeff Boles was right there to ask if we wanted to just look for awhile or knew what we wanted. We knew what we wanted and took me right to it. Jeff was very polite, not at all pushy, answered all my questions took his time with me and I felt very cared for. Christian Saban took very good care of me. Very patient and answered all my questions. He never made me feel like he was in a hurry and I was very important. Then we go to the owner Peter SERCIA. Took the time to introduce himself. Made sure we were being taken care of and was there anything we needed from him. He took the time to be PRESENT TO everyone in his dealship PETER went out of his way to go to every potential BUYER OR JUST LOOKING Their finance associate made sure all the paper work was ready before he called it to his office and took all the time we knew all about the extras available before we signed for this fabulous HYUNDAI!!!!!

I had a great experience overall would recommend Christian to anyone else that was buying a new vehicle was great from beginning to end I had a great experience will likely recommend to other people

I've never liked car shopping until I bought my car at Peninsula Hyundai. I would recommend this dealership to anyone. From the test drive to the financing everything was a smooth process. We didn't feel pressured or haggled. We felt like we went to a friend's house to buy our car. They were just that personable. Truly a well-oiled machine.