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ALM Hyundai of Florence

(286 reviews)
Visit ALM Hyundai of Florence
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–8:00pm 8:00am–2:00pm
Sunday Closed Closed
2022 state dealer award
View 2 awards
2022 state dealer award
2022 consumer dealer award
New (888) 910-2867 (888) 910-2867
Used (888) 901-0173 (888) 901-0173
Service (888) 901-0690 (888) 901-0690

Reviews

(286 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ALM Hyundai of Florence from DealerRater.

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They offered us excellent service, using their expert

They offered us excellent service, using their expert knowledge to guide us through the buying process in a simple, approachable manner, without any pressure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My wife and I were looking for a new car that fit our

My wife and I were looking for a new car that fit our expectations. We contacted this dealer whose employees were very friendly and provided us with all the necessary information

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Found Jeep 2011 with dead battery.

Found Jeep 2011 with dead battery. Car was not detailed ready to be shown Appox 71 qays on market.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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The cadre made an effort to contact me quickly, showed me

The cadre made an effort to contact me quickly, showed me the availability of both used and new cars in their inventory, end explained the various possibilities I would need to consider to purchase the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They behaved with me in a very special and kind way,

They behaved with me in a very special and kind way, without any kind of pressure providing all the answers to my questions and concerns

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My sales lady was great she worked hard and tried her

My sales lady was great she worked hard and tried her best and when I was going back to get the truck it had been sold to another lot I would work with her again if I see something I like on the lot .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Purchased a Certified 2023 Hyundai Elantra N.

Purchased a Certified 2023 Hyundai Elantra N. Love the features, performance and color. Easy, friendly, pleasant experience. Everyone was nice and helpful. Highly recommended. ⭐️⭐️⭐️⭐️⭐️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Michael Bowers was horrible.

Michael Bowers was horrible. He wouldn’t take a deposit from me on a car I knew I wanted. Didn’t get back to me when I would call, and didn’t care to let me know the car sold. Don’t work with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Pleased with the pertinent customer service provided by

Pleased with the pertinent customer service provided by this dealership and its crew, they were very friendly throughout the interaction

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good customer service and great work from the members of

Good customer service and great work from the members of this department, they were excellent and responded quickly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.