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ALM Hyundai of Florence

(286 reviews)
Visit ALM Hyundai of Florence
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–8:00pm 8:00am–2:00pm
Sunday Closed Closed
2022 state dealer award
View 2 awards
2022 state dealer award
2022 consumer dealer award
New (888) 910-2867 (888) 910-2867
Used (888) 901-0173 (888) 901-0173
Service (888) 901-0690 (888) 901-0690

Reviews

(286 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ALM Hyundai of Florence from DealerRater.

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Kimberly is AMAZING!

Kimberly is AMAZING!! I told her what car I wanted, which was not on the lot yet, and she called me the minute the car arrived. She made sure I got it. Go seee her yalll !!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Kimberly is the best sales representative you can ask for

Kimberly is the best sales representative you can ask for ! She listens to what you ask for and makes it happen ! Got us the exact car we wanted from top to bottom , exterior and interior! If you are considering buying a car from here , ask for Kimberly ☺️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jenna was excellent at helping us get exactly the car our

Jenna was excellent at helping us get exactly the car our daughter wanted. She is thrilled and the customer service before the sale was amazing. Highly recommend ALM & Jenna. The finances manager and GM were also very helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Firts class attention in everything related to customer

Firts class attention in everything related to customer service, delighted with the ladies in charge of responding to the requirements

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchased a 2024 Elantra for my daughter.

Purchased a 2024 Elantra for my daughter. Mitch was great to work with. Overall great experience all around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jenna was very helpful she had a great personality it was

Jenna was very helpful she had a great personality it was a pleasure having her as my salesperson

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Kimberly has a wonderful personality.

Kimberly has a wonderful personality. She was very into want I wanted as a customer. On a scale from 1 to 10 she gets a 10 plus. And she kept a smile on her face🙏❤️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Impressive customer service, diverse purchasing options

Impressive customer service, diverse purchasing options to chose, and prompt, comprehesive responses to all my inquiries

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good customer service, very grateful for the attention

Good customer service, very grateful for the attention they gave me, they have a staff of very competent people didicated to satisfyng the needs of customer requirements

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

When the client receives a service from a company,

When the client receives a service from a company, customer service is one of the most important aspects to position itself in the market, and this establishment takes care of that detail perfectly. I really liked the quick response and kindness with the one i was treated

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.