Reviews
Jolly was great. He listened to what I wanted and didn't...
Jolly was great. He listened to what I wanted and didn't waste my time. Nice, professional and went out of his way to help. No high pressure sales pitches. No hiding prices. No manipulation. I can't say that of some other local dealerships!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello dwhittington0 , Thank you for your 5 star review! We are happy that you're pleased with Jolly and team ALM Hyundai Florence ! We appreciate you, and thank you for your review ! Ken Myers-General Manager ALM Hyundai Florence 843-667-3317 gm.almflorence@gmail.com
Really awesome service! Jonathan was very helpful and got...
Really awesome service! Jonathan was very helpful and got us through the process with ease. Very nice and friendly service! Glad I found this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello KP , Thank you for your 5 star review! We are happy that you're pleased with Jonathan and team ALM Hyundai Florence ! We appreciate you, and thank you for your review ! Ken Myers-General Manager ALM Hyundai Florence 843-667-3317 gm.almflorence@gmail.com
I wish I had a better experience because everyone was...
I wish I had a better experience because everyone was nice. First before I went in we had negotiated a price. Then of course upon getting there they went back to trying to charge full asking price and said they couldn't honor because person I spoke with wasn't a salesperson. Ended up getting the vehicle anyways and Jon noticed before I left to drive 2 hours home that tail light was out. Once I got home I asked them for 2 weeks for a replacement light since you couldnt change just the bulb and needed to change the whole thing. This was a struggle to get which they should have caught during safety inspection.Now 2 months later I cant renew my registration because their corporate office failed to obtain title from previous owner. As the same review states below, Dealership allowed a trade in with no secured Title. I have been driving around with expired tags. It was a very messy experience. Michael the manager there then informed me that because I left this review that they would not help with getting me a temporary tag.
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello Nicole, Thank you for your feedback. We apologize that you are unsatisfied with your experience. We obviously want to provide a solution to your issues immediately. I will personally investigate this matter and contact you today with my findings. We appreciate your communication, and thank you for bringing your concerns to our attention. Your review and comments have no bearing on our intention to rectify your tag concerns with immediate urgency from ALM Hyundai Florence. I personally assure you that I will correct this issue and contact you shortly. Thanks, Ken Myers, General Manager, ALM Hyundai Florence, 843-667-3317, kmyers@almhyundai.com
Jonathan answered every single question I had and made...
Jonathan answered every single question I had and made sure I was happy with the car I left in, as well as my payments. 10/10 EASILY.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello samantha.n.carpenter , Thank you for your 5 star review! We are happy that you're pleased with Jonathan and team ALM Hyundai Florence ! We appreciate you, and thank you for your review ! Ken Myers-General Manager ALM Hyundai Florence 843-667-3317 gm.almflorence@gmail.com
ALM Hyundai is a great place to shop for an affordable...
ALM Hyundai is a great place to shop for an affordable vehicle! I would recommend it to anyone. The staff was very friendly and helpful!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello TPease , Thank you for your 5 star review! We are happy that you're pleased with team ALM Hyundai Florence ! We appreciate you, and thank you for your review ! Ken Myers-General Manager ALM Hyundai Florence 843-667-3317 gm.almflorence@gmail.com
Shawn and everyone at ALM was amazing! They were patient...
Shawn and everyone at ALM was amazing! They were patient as I test drove several cars on the lot and did not pressure me into a decision. The price of the car was marked under KBB value, so I did not have to negotiate the price. To eliminate the long wait we did the initial paperwork on the phone. I appreciate Shawn, George and everyone at ALM for making this the best car buying experience that I have ever had!!!! I am now a lifetime ALM customer!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Cbustami82 , Thank you for your 5 star review! We are happy that you're pleased with Shaw, George and team ALM Hyundai Florence ! We appreciate you, and thank you for your review ! Ken Myers-General Manager ALM Hyundai Florence 843-667-3317 gm.almflorence@gmail.com
One of the worst experience I've had trying to buy my...
One of the worst experience I've had trying to buy my wife a new Palisade. $500below MSRP.take it, or leave. I left. We are an elderly black couple aged 71+years young, 805 credit score, and enough cash for a very nice down payment. After two and a half hours of the run around game, the sales manager informed me that he would only sell the SUV for $500 below MSRP. He must not have looked at all of the cars sitting there unsold. The ownership of ALM can not be in the business of selling cars.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello Cleveland, Thank you for your feedback. We apologize that you were not satisfied with your experience. The vehicle of interest is not a highly discounted vehicle due to limited availability, and high demand. The pricing offered is extremely competitive for our marketplace. Although we want to sell everyone we meet a vehicle, there are times that we do not for one reason or another. The issue it seems, is the price of the vehicle that was chosen, vs your perceived value of the vehicle. We are always willing to work with our customers to obtain the vehicle desired at the best deal that we can offer. We apologize that we failed to meet your price requirements in this instance. We will contact you to discuss this further. Thanks, Ken Myers, General Manager, ALM Hyundai Florence, 843-667-3317, kmyers@almhyundai.com
Absolutely loved the car great people in and out supper...
Absolutely loved the car great people in and out supper quick definitely recommend this dealership great prices will definitely returning to buy a new car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Tisgett01, Thank you for your 5 star review! We are happy that you're pleased with Shawn and team ALM Hyundai Florence ! We appreciate you, and thank you for your review ! Ken Myers-General Manager ALM Hyundai Florence 843-667-3317 gm.almflorence@gmail.com
This is a vehicle that was a good buy. Jolly has been...
This is a vehicle that was a good buy. Jolly has been good to work with on buying the vehicle. His checked up twice to see if i still liked it. Heck yea i do.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello M8FIREFIGHTER, Thank you for your 5 star review! We are happy that you're pleased with Joshua and team ALM Hyundai Florence ! We appreciate you, and thank you for your review ! Ken Myers-General Manager ALM Hyundai Florence 843-667-3317 gm.almflorence@gmail.com
We purchased a vehicle here last week and our experience...
We purchased a vehicle here last week and our experience was great! Jonathan helped us find just what we were looking for at a great price. He answered my numerous questions and helped through each step. All the staff was actually very friendly and inviting. I would highly recommend ALM Hyundai.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Taylor, Thank you for your 5 star review! We are happy that you're pleased with Jonathan and team ALM Hyundai Florence ! We appreciate you, and thank you for your review ! Ken Myers-General Manager ALM Hyundai Florence 843-667-3317 gm.almflorence@gmail.com