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Route 23 Nissan

(1,103 reviews)
Visit Route 23 Nissan
Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 2 awards
2020 state dealer award
2020 consumer dealer award
New (877) 645-2230 (877) 645-2230
Used (877) 645-3785 (877) 645-3785
Service (877) 645-7409 (877) 645-7409

Reviews

(1,103 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Route 23 Nissan from DealerRater.

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I bought a Nissan Sentra 2020 from Matt in May. Until today I'm still wondering if he gave me the car I purchased or a different one . I bought a car without navigation, but Matt told me not to worry I could use apple play. The only problem is that this Sentra does not work with apple play. He also told me to keep the fob in my purse , but when , a week later I asked how to set up the lock away feature, he sent me a message with a co-worker saying that the car was not keyless" . Thinking it over I bought a basic Sentra but I'm paying for bells and whistles that it does not have. Not to mention excessive fees , not informed until they presented me with the lender package. Four hard inquiries on my credit that I agreed but nobody asked me if I wanted so many. Apart from not even a courtesy call or response to my text about these issues, Matt was very friendly and respectful and asked for this review more than once.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Communication with the company's team was professional

Communication with the company's team was professional and prompt throughout the entire process, from the first phone call to receiving the keys. The collaboration left nothing but pleasant impressions. I recommend it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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This company deserves the highest recommendations.

This company deserves the highest recommendations. Yesterday, we successfully completed the purchase of our new car, and all the impressions from the deal are overwhelmingly positive! Now, I will happily recommend this car dealership to all my friends and acquaintances, especially Manager Jonathan. He is a true professional, and everything from the car inspection to the paperwork was handled smoothly and without any hassle! I am pleasantly surprised that the guys don't just try to sell cars but genuinely advise and recommend the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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If you want to purchase a car, I highly recommend turning

If you want to purchase a car, I highly recommend turning to these guys. It's the perfect solution for saving 100% of your time and nerves. It's been two months already, I've driven more than a thousand miles and completed the scheduled maintenance, and everything went perfectly without any surprises. I'm a true CarFinder fan and I recommend it to everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was a perfect car-buying experience!

Outstanding service, customer care, and a huge selection of cars! The team of experts provided me with consultation, even arranged for a thorough inspection of the chosen car by an authorized dealer, and attentively handled all the necessary paperwork. I have nothing more to add - it was a perfect car-buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They helped me find exactly the car I was looking

Without a doubt, I highly recommend this dealership. The guys here are true Without a doubt, I highly recommend this dealership. The guys here are true professionals, and I'm thrilled that I turned to them. They helped me find exactly the car I was looking for. Special thanks to Chris, who assisted me in the complex selection process.professionals, and I'm thrilled that I turned to them. They helped me find exactly the car I was looking for. Special thanks to Chris, who assisted me in the complex selection process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchasing a car at Route 23 Nissan was easy and

Purchasing a car at Route 23 Nissan was easy and hassle-free. They provided me with a fast car selection process, and I was able to find the perfect vehicle. The purchase conditions were favorable, and the staff was friendly and professional. I recommend this dealership to all car enthusiasts.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I want to express my immense gratitude to the entire team

I want to express my immense gratitude to the entire team for their assistance in car selection. From the very beginning to the very end, everything was done at a high level. They accompanied us in buying a car from out of state, provided assistance with documentation and registration. We searched for a car for a long time, searched through the entire market, but most options didn't meet our requirements. In the end, the guys offered us an excellent dealership car that they checked multiple times before the purchase. We have been enjoying our 2016 BMW X4 for two months now and have only positive emotions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I am very satisfied with my new car!

I want to express my gratitude to the guys for their professionalism. They provided a fantastic selection of cars and helped me find the perfect car. This is a reliable dealer whom you can fully trust. Gerard and Jonathan were I I want to express my gratitude to the guys for their professionalism. They provided a fantastic selection of cars and helped me find the perfect car. This is a reliable dealer whom you can fully trust. Gerard and Jonathan were wonderful sales managers. They showed a high level of professionalism and were ready to answer all of my questions. I am very satisfied with my new car! to express my gratitude to the guys for their professionalism. They provided a fantastic selection of cars and helped me find the perfect car. This is a reliable dealer whom you can fully trust. Gerard and Jonathan were wonderful sales managers. They showed a high level of professionalism and were ready to answer all of my questions. I am very satisfied with my new car!wonderful sales managers. They showed a high level of professionalism and were ready to answer all of my questions. I am very satisfied with my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I highly recommend this company.

I highly recommend this company. Yesterday, we successfully purchased our new car, and everything went so positively! Now, I will actively recommend this car dealer to all my friends and acquaintances, especially Bryan - a true professional. From the moment of inspecting the car to its finalization, everything went smoothly and professionally. I especially appreciated that the guys didn't try to push a car onto us but always advised and recommended the best option!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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