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Rad Auto Sales LLC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (28 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 9:00am–6:00pm
Tuesday 9:00am–6:00pm 9:00am–6:00pm
Wednesday 9:00am–6:00pm 9:00am–6:00pm
Thursday 9:00am–6:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–6:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (28 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rad Auto Sales LLC from DealerRater.

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Paid a 3 thousand dollar down-payment then they added it to loan and added interest on it!

Paid a 3 thousand dollar down-payment then they added it to loan and added interest on it!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Prices on the cars are not accurate. They claim to not charge documentation fee and instead have other tacked on fees like transportation fee, a fee for them to do the inspection on the car etc that makes the cars an extra 3k. Also couldn't show any proof that the "amazing car fax suitable inspection" was done.

Prices on the cars are not accurate. They claim to not charge documentation fee and instead have other tacked on fees like transportation fee, a fee for them to do the inspection on the car etc that makes the cars an extra 3k. Also couldn't show any proof that the "amazing car fax suitable inspection" was done.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Worst experience ever. Bought a car it broke down 30 minutes later he won’t give me a refund

Worst experience ever. Bought a car it broke down 30 minutes later he won’t give me a refund

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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CROOKS!!!! Crooked!!! Cockamamie!!! $2000 FEES! Liars!! Run in the other direction as fast as possible!

CROOKS!!!! Crooked!!! Cockamamie!!! $2000 FEES! Liars!! Run in the other direction as fast as possible!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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This place does not check for recalls. I was sold a 2013 kia optima with a do not drive recall that completely blew my engine less than a month later. When I say do not drive.. I mean Kia had to completely replace the engine. When I called to the lot about the issue. I was non-confrontational and was met with rude demeanor then told to get a lawyer. I informed them that carfax does not screen for recalls just previous accidents and ownership. You have to check NHTSA for recalls. Just a word of caution when dealing with this lot. Edit: 2021 Tennessee Code Title 55 - Motor and Other Vehicles Chapter 29 - The Motor Vehicle Recall and Disclosure Law § 55-29-103. Recall Database Report Universal Citation: TN Code § 55-29-103 (2021) Just in case anyone else needs this information.

This place does not check for recalls. I was sold a 2013 kia optima with a do not drive recall that completely blew my engine less than a month later. When I say do not drive.. I mean Kia had to completely replace the engine. When I called to the lot about the issue. I was non-confrontational and was met with rude demeanor then told to get a lawyer. I informed them that carfax does not screen for recalls just previous accidents and ownership. You have to check NHTSA for recalls. Just a word of caution when dealing with this lot. Edit: 2021 Tennessee Code Title 55 - Motor and Other Vehicles Chapter 29 - The Motor Vehicle Recall and Disclosure Law § 55-29-103. Recall Database Report Universal Citation: TN Code § 55-29-103 (2021) Just in case anyone else needs this information.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Staff a was as very nice and courteous they allowed us the drive any vehicle we wanted, they weren’t over bearing. The problem is the price plus “taxes and fees”. Taxes I get but $2000 in fees is ridiculous! 1000$ transport fee and 995$ document fee! And he was unwilling to come off those numbers at all said some cost more to transport some cost less so it “all even out”. We drove 3 hours to look at cars there and did not buy one for that reason. Just be honest and make those car tag what you want to see it for it don’t screw people with “fees.”

Staff a was as very nice and courteous they allowed us the drive any vehicle we wanted, they weren’t over bearing. The problem is the price plus “taxes and fees”. Taxes I get but $2000 in fees is ridiculous! 1000$ transport fee and 995$ document fee! And he was unwilling to come off those numbers at all said some cost more to transport some cost less so it “all even out”. We drove 3 hours to look at cars there and did not buy one for that reason. Just be honest and make those car tag what you want to see it for it don’t screw people with “fees.”

Rating breakdown (out of 5):
Customer service
5.0
Buying process
4.0
Quality of repair
4.0
Overall facilities
3.0
Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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My husband and I were looking for a new car to help save on gas. We found one prices at $12,999 on the website. Right under it says plus taxes and fees. We called to get the final cost and we’re told it would be $16,100. $3,100 in taxes and fees. What fees do they have because their site also says no dealer fees. We would’ve paid $15,000 for the car as anymore than that and it exceeded blue book value. He is not straight forward with pricing and will try to squeeze every last cent out of you.

My husband and I were looking for a new car to help save on gas. We found one prices at $12,999 on the website. Right under it says plus taxes and fees. We called to get the final cost and we’re told it would be $16,100. $3,100 in taxes and fees. What fees do they have because their site also says no dealer fees. We would’ve paid $15,000 for the car as anymore than that and it exceeded blue book value. He is not straight forward with pricing and will try to squeeze every last cent out of you.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Called, Pierce verified the car was available; I made a deposit to keep the car until we got there (about an hour drive). Car checked out and was very clean, and so we bought it. $500 for doc, title and taxes , but price includes six-month warranty from an independent provider. Easy, I was out of the dealership with the keys in about 40 minutes. Recommend!

Called, Pierce verified the car was available; I made a deposit to keep the car until we got there (about an hour drive). Car checked out and was very clean, and so we bought it. $500 for doc, title and taxes , but price includes six-month warranty from an independent provider. Easy, I was out of the dealership with the keys in about 40 minutes. Recommend!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
4.0
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I called the dealership and they had the car I wanted to buy still so I went there to test drive it. Then afterward they added extra 2k in “hidden fees” they have a $500 title fee, $1k transportation, and $500 for certification not built within the price of the cars price . Complete scam.

I called the dealership and they had the car I wanted to buy still so I went there to test drive it. Then afterward they added extra 2k in “hidden fees” they have a $500 title fee, $1k transportation, and $500 for certification not built within the price of the cars price . Complete scam.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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GREAT cars GREAT prices GREAT customer service bought my third car yesterday from Pierce got my oldest son’s car from here five years ago and my car two years ago and just picked a 19 Sentra that’s certified for my daughter not only service has not changed it also got better will definitely recommend it for anyone that’s in market for certified preowned vehicles thanks again Rad Auto specially Pierce

GREAT cars GREAT prices GREAT customer service bought my third car yesterday from Pierce got my oldest son’s car from here five years ago and my car two years ago and just picked a 19 Sentra that’s certified for my daughter not only service has not changed it also got better will definitely recommend it for anyone that’s in market for certified preowned vehicles thanks again Rad Auto specially Pierce

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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