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University Kia of Durham

(87 reviews)

Reviews

(87 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of University Kia of Durham from DealerRater.

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This is my second time purchasing at this dealership and

This is my second time purchasing at this dealership and I have no regrets. They make the experience so easy and comfortable. I would recommend a friend to purchase here as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I have purchased 5 cars from Kia of Durham and every

I have purchased 5 cars from Kia of Durham and every experience was great, but the last purchase was absolutely wonderful A.J. was the best salesman I've dealt with. He was honest very respectful and very concerned about my every need while purchasing my car. I give A.J. 5 stars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Service and Customer centricity.

Great Service and Customer centricity. Pa went out of his way to support and accommodate us, especially as first- time EV buyers. So far very well done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The service was great!

The service was great! Gianni really took care of us. It was a bit of work trying to get the right numbers with the finance department, but we were able to work it out and my wife is happy with our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Felt bullied, tricked in the financing.

Felt bullied, tricked in the financing. Multiple underhanded and irresponsible things. To write about it all would take pages.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We had a very positive experience working with Gianni

We had a very positive experience working with Gianni Hooker at University Kia! The process of buying a car couldn't have been better!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was probably the best experience I've ever had at a

This was probably the best experience I've ever had at a car dealership. My sales consultant, Pa Sanneh, was the best, he was knowledgeable, friendly and helpful. I was able to get the deal I was looking for on the vehicle that I came there to purchase. Faythe the internet sales advisor and James the finance manager were also helpful and easy to deal with. I highly recommend University Kia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Rock Devrekanli at University Kia is fantastic!

Rock Devrekanli at University Kia is fantastic! Found us the perfect car, delivered on time, and gave us the best deal. Couldn’t be happier!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

AJ was so helpful.

AJ was so helpful. We had not bought a car in a long time and he made us feel comfortable asking questions. He was honest with us when comparing various aspects of models we were looking at. He made the process so easy and enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

AJ and his finance partner are absolutely amazing!

AJ and his finance partner are absolutely amazing!! I am so incredibly grateful and pleased to know that good honest people are still out there! Thank You both so much!! I love, love my KIA!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.