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University Kia of Durham

(87 reviews)

Reviews

(87 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of University Kia of Durham from DealerRater.

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Nice purchasing experience.

Nice purchasing experience. Like the car I bought. May do business with them again. 15

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Reggie Mathes did a great job helping me check out the

Reggie Mathes did a great job helping me check out the vehicle I wanted on my schedule. Great experience and my wife loves the Telluride.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We had the pleasure of working with Devonte who worked

We had the pleasure of working with Devonte who worked with us in purchasing our new Sorento. Very pleasant experience and 100 percent satisfied with our purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I had the great pleasure of working with Dewane!

I had the great pleasure of working with Dewane! Everyone was very friendly and kind as well! I couldn’t have asked for a better team to help get me out of sticky situation. I came in with my vehicle being broke down and they went out of their way to assist me with financing and get me in a car same day. Genuinely good people work here and I will send anyone to this dealership. Thanks again Dewane and company for the great customer service experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Just leased my second Kia from University - a EV6 and a

Just leased my second Kia from University - a EV6 and a K5. Had a great experience both times. They were professional, had the exact car I was looking for and it was fairly priced. Salesman (AJ) was a good guy, no hard pressure at all. Only negative is that the showroom is perfumed, which I don't like. Other than that, all good. I highly recommend University Kia

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Just today I got my car from them, but not what I wanted,

Just today I got my car from them, but not what I wanted, the manager "Kia" and Mary is ridiculous... when I talk to them I clearly told them all my information what I wanted, which model, the specs and everything, and so they made me a quotations to get my check from the bank, after the release my check and everything is set and done I found my self having the car that has a different model different color low specification and functions. And that's not all it took me more than four long hours before they gave me my car.on top of all of this, I don't hear them saying sorry to me, or even admitting their wrong doing, So what can I say.... I don't recommend you guys to get your car from this place!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Just today I got my car from them, but not what I wanted,

Just today I got my car from them, but not what I wanted, the manager "Kia" and Mary is ridiculous... when I talk to them I clearly told them all my information what I wanted, which model, the specs and everything, and so they made me a quotations to get my check from the bank, after the release my check and everything is set and done I found my self having the car that has a different model different color low specification and functions. And that's not all it took me more than four long hours before they gave me my car.on top of all of this, I don't hear them saying sorry to me, or even admitting their wrong doing, So what can I say.... I don't recommend you guys to get your car from this place!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Devontae was very helpful.

Devontae was very helpful. I went in looking for a used vehicle came out with a brand new car. He showed me all my features help me set up settings. I love my overall experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

They are very wonderful.

They are very wonderful. All of them are easy to approach and willing to assist you in all the things that you will need

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Yoshida was a superb person to work with.

Yoshida was a superb person to work with. It was the first time in 30 years that I bought a new car and she put me right at ease. Very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.