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Reviews
Very clean, everyone helpful, paperwork was fast, Bobby was great to talk to, and I enjoyed meeting the service department…
Very clean, everyone helpful, paperwork was fast, Bobby was great to talk to, and I enjoyed meeting the service department…
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Chris! I'm thrilled to hear that you found Serra Mazda Brighton to be clean and that Bobby was helpful during your visit. I appreciate your kind words, and we look forward to assisting you again in the future! Jade Stone Mazda Service Manager [email protected] 810-227-1100
All the employees were very helpful especially Tristen with every visit.i will continue to use this dealer.
All the employees were very helpful especially Tristen with every visit.i will continue to use this dealer.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review. I'm glad to hear our team, especially Tristen, was helpful during each of your visits, and I truly appreciate your continued trust in Serra Mazda Brighton. I noticed your 3-star rating and would love to hear if there's anything we could do to make your next experience better. We look forward to seeing you again. Jade Stone Mazda Service Manager [email protected] 810-227-1100
Excellent Been taking all my Mazda's there for over 15 years. Will continue to do so.
Excellent Been taking all my Mazda's there for over 15 years. Will continue to do so.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you choosing to leave us a review, Tina! I truly appreciate your loyalty to Serra Mazda Brighton over the past 15 years. It’s always a pleasure to serve you, and we look forward to continuing to provide you with excellent service in the future. Safe travels, and see you next time! Jade Stone Mazda Service Manager [email protected] 810-227-1100
I get in when I need to the people are friendly and the work is done well
I get in when I need to the people are friendly and the work is done well
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I'm thrilled to hear that you find our team at Serra Mazda Brighton friendly and that you are satisfied with the quality of our work. We appreciate your feedback and look forward to assisting you again in the future! Jade Stone Mazda Service Manager [email protected] 810-227-1100
We liked our salesman, Bobby. Being loyal nature, we turned back to him few times. Answered all our questions honestly. He held a good bargain, so did we. When we bought the car, the dealership backed him up. Thank you very much to Bobby and All. PS. you have further down financing questions, we thought about it, was done quickly, but then we changed our mind. You have question about the service department, if it had anything to do about the decision about our car purchase. Not really, this is our 5th Mazda, we have used this service in the past, and they were always great.
We liked our salesman, Bobby. Being loyal nature, we turned back to him few times. Answered all our questions honestly. He held a good bargain, so did we. When we bought the car, the dealership backed him up. Thank you very much to Bobby and All. PS. you have further down financing questions, we thought about it, was done quickly, but then we changed our mind. You have question about the service department, if it had anything to do about the decision about our car purchase. Not really, this is our 5th Mazda, we have used this service in the past, and they were always great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I’m thrilled to hear that you had a great experience with Bobby. It’s always a pleasure to assist loyal customers like you, and I’m glad he could help answer your questions and negotiate effectively. I appreciate your continued trust in our dealership. If you have any further questions in the future, feel free to reach out. We look forward to seeing you again soon! Brett Paulson Mazda Sales Manager [email protected] 810-227-1100
Second time here, both experiences were great, friendly staff and kept me updated up repairs
Second time here, both experiences were great, friendly staff and kept me updated up repairs
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Jason! I’m thrilled to hear that you had a great experience with us at Serra Mazda Brighton for a second time. We take pride in keeping our customers informed throughout the repair process. We look forward to seeing you again soon! Jade Stone Mazda Service Manager [email protected] 810-227-1100
Quick deal. Brynn was great to work with. I would definitely recommend her as a sales agent.
Quick deal. Brynn was great to work with. I would definitely recommend her as a sales agent.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! I’m thrilled to hear that you had a quick and positive experience with Brynn at Serra Mazda Brighton. Your recommendation means a lot to us. We look forward to assisting you again in the future! Brett Paulson Mazda Sales Manager [email protected] 810-227-1100
ALWAYS -friendly, professional and prompt. Having experienced other service departments, Serra is a by far the best.
ALWAYS -friendly, professional and prompt. Having experienced other service departments, Serra is a by far the best.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review, Paul! I appreciate your kind words about our friendly, professional, and prompt service at Serra Mazda Brighton. It's rewarding to hear that you consider us the best among service departments. We look forward to welcoming you back for your next visit! Jade Stone Mazda Service Manager [email protected] 810-227-1100
The dealership was clean and the sales staff were friendly, knowledgeable and efficient. I was able to purchase exactly what I was looking for.
The dealership was clean and the sales staff were friendly, knowledgeable and efficient. I was able to purchase exactly what I was looking for.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Lisa! I am thrilled to hear that you found Serra Mazda Brighton clean and that we provided you with friendly, knowledgeable, and efficient service. It’s fantastic that you were able to purchase exactly what you were looking for. I appreciate your kind words, and our team looks forward to seeing you again in the future! Brett Paulson Mazda Sales Manager [email protected] 810-227-1100
We were very pleased to have Serra Mazda as our new car dealership! Our salesman, Bobby went above and beyond our expectations. Our process went extremely smooth. We love our new CX-50 Mazda and would highly recommend this dealership and vehicle! Thanks Mike and Deb!!
We were very pleased to have Serra Mazda as our new car dealership! Our salesman, Bobby went above and beyond our expectations. Our process went extremely smooth. We love our new CX-50 Mazda and would highly recommend this dealership and vehicle! Thanks Mike and Deb!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Mike and Deb! I’m excited to hear about your positive experience at Serra Mazda Brighton and that Bobby provided exceptional service. It’s wonderful to know you’re enjoying your new Mazda CX-50. I appreciate your recommendation, and we look forward to serving you again in the future! Brett Paulson Mazda Sales Manager [email protected] 810-227-1100