Reviews
Thomas was very friendly and helpful. Had a nice experience there. A very easy going purchase.
Thomas was very friendly and helpful. Had a nice experience there. A very easy going purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jenn! Thank you for leaving us this five-star review and kind words about Thomas from our sales team at Motion Chevrolet! We'll see you next time!
The whole team was professional and efficient. Matt was able to find exactly the vehicle we were looking for, and we were offered different payment options. This is my 7th car, and I have never had a more flawless experience.
The whole team was professional and efficient. Matt was able to find exactly the vehicle we were looking for, and we were offered different payment options. This is my 7th car, and I have never had a more flawless experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Deyangeo! Thank you for your review, and congratulations on your new car! We are thrilled that Matt and our team made the process seamless. We wish you many safe and happy miles! -The Motion Chevrolet Team
This is my second vehicle I've bought with Tom and the Motion team. I felt welcome, and appreciated door to door both purchases. Tom makes the whole experience feel like no pressure, and he's super patient. Answers all my questions, and truly goes above and beyond. Can't wait to see them again on my next vehicle!
This is my second vehicle I've bought with Tom and the Motion team. I felt welcome, and appreciated door to door both purchases. Tom makes the whole experience feel like no pressure, and he's super patient. Answers all my questions, and truly goes above and beyond. Can't wait to see them again on my next vehicle!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Motion Chevrolet not once, but twice, and for sharing your experience. I'll pass on your compliments to Tom and the rest of the team. See you next time! Safe travels!
I recently purchased a Silverado from Motion Chevrolet, and the experience was excellent, entirely thanks to Tom Madsen. From the start, he was completely upfront with the pricing and never used any high-pressure sales tactics. He was also incredibly personable and quick to respond to all of my questions. I actually traveled 45 minutes from my house because this dealership had a truck on their lot equipped exactly the way I wanted it—no missing features and no unnecessary additional options. I am so glad I made the drive to work with them. I will definitely be back when I am in the market for another Chevy, and I will be recommending Tom to everyone I know.
I recently purchased a Silverado from Motion Chevrolet, and the experience was excellent, entirely thanks to Tom Madsen. From the start, he was completely upfront with the pricing and never used any high-pressure sales tactics. He was also incredibly personable and quick to respond to all of my questions. I actually traveled 45 minutes from my house because this dealership had a truck on their lot equipped exactly the way I wanted it—no missing features and no unnecessary additional options. I am so glad I made the drive to work with them. I will definitely be back when I am in the market for another Chevy, and I will be recommending Tom to everyone I know.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for making the drive to Motion Chevrolet and for sharing your experience. We're glad Tom made every step clear and comfortable. Enjoy your new Chevrolet Silverado, and we'll be here for any future needs!
Service department had my 2025 Silverado EV since March 18 2026 for a battery swap. I picked it up on June 10th. They had my car for 84 days and it still is not repaired right. Communication was lacking. I got one email in that entire time. I had to physically drive to service department to get updates only to be told truck was not ready. It’s been six days since since I picked up the truck. On that day, I drove by the dealership and discovered my truck was “fixed”. I told the service manager Matt that I would pick up my truck in 2 hours and he said he need to finish the paperwork anyway. I went to the dealership and was told my repair sheet would be emailed to me. It’s been 6 days and still nothing, nada, zilch on the repair sheet. After I picked the truck up I noticed that there was 99 additional miles on the vehicle. To make matters worse, the “repair” disconnected the use of OnStar and I cannot use Google Maps or any application that requires the use of OnStar. I also cannot use wireless updates on my own driveway. Contacted the 800 number for OnStar and they told me to bring it back to the dealer for the fix. Needless to say, because of this incompetence, I will never go to Motion Chevrolet for anything, including service, buying or leasing a new or used car.
Service department had my 2025 Silverado EV since March 18 2026 for a battery swap. I picked it up on June 10th. They had my car for 84 days and it still is not repaired right. Communication was lacking. I got one email in that entire time. I had to physically drive to service department to get updates only to be told truck was not ready. It’s been six days since since I picked up the truck. On that day, I drove by the dealership and discovered my truck was “fixed”. I told the service manager Matt that I would pick up my truck in 2 hours and he said he need to finish the paperwork anyway. I went to the dealership and was told my repair sheet would be emailed to me. It’s been 6 days and still nothing, nada, zilch on the repair sheet. After I picked the truck up I noticed that there was 99 additional miles on the vehicle. To make matters worse, the “repair” disconnected the use of OnStar and I cannot use Google Maps or any application that requires the use of OnStar. I also cannot use wireless updates on my own driveway. Contacted the 800 number for OnStar and they told me to bring it back to the dealer for the fix. Needless to say, because of this incompetence, I will never go to Motion Chevrolet for anything, including service, buying or leasing a new or used car.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lev, We're sorry to see the low rating. We strive for a five-star experience for our customers and regret if that wasn't the case this time. Please reach out at your earliest convenience to address this and find a resolution. Thank you, Bob Nunn - General Manager - (908) 452-6100
Service department had my 2025 Silverado EV since March 18 2026 for a battery swap. I picked it up on June 10th. They had my car for 84 days and it still is not repaired right. Communication was lacking. I got one email in that entire time. I had to physically drive to service department to get updates only to be told truck was not ready. It’s been six days since since I picked up the truck. On that day, I drove by the dealership and discovered my truck was “fixed”. I told the service manager Matt that I would pick up my truck in 2 hours and he said he need to finish the paperwork anyway. I went to the dealership and was told my repair sheet would be emailed to me. It’s been 6 days and still nothing, nada, zilch on the repair sheet. After I picked the truck up I noticed that there was 99 additional miles on the vehicle. To make matters worse, the “repair” disconnected the use of OnStar and I cannot use Google Maps or any application that requires the use of OnStar. I also cannot use wireless updates on my own driveway. Contacted the 800 number for OnStar and they told me to bring it back to the dealer for the fix. Needless to say, because of this incompetence, I will never go to Motion Chevrolet for anything, including service, buying or leasing a new or used car.
Service department had my 2025 Silverado EV since March 18 2026 for a battery swap. I picked it up on June 10th. They had my car for 84 days and it still is not repaired right. Communication was lacking. I got one email in that entire time. I had to physically drive to service department to get updates only to be told truck was not ready. It’s been six days since since I picked up the truck. On that day, I drove by the dealership and discovered my truck was “fixed”. I told the service manager Matt that I would pick up my truck in 2 hours and he said he need to finish the paperwork anyway. I went to the dealership and was told my repair sheet would be emailed to me. It’s been 6 days and still nothing, nada, zilch on the repair sheet. After I picked the truck up I noticed that there was 99 additional miles on the vehicle. To make matters worse, the “repair” disconnected the use of OnStar and I cannot use Google Maps or any application that requires the use of OnStar. I also cannot use wireless updates on my own driveway. Contacted the 800 number for OnStar and they told me to bring it back to the dealer for the fix. Needless to say, because of this incompetence, I will never go to Motion Chevrolet for anything, including service, buying or leasing a new or used car.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to see the low rating. We strive for a five-star experience for our customers and regret if that wasn't the case this time. Please reach out at your earliest convenience to address this and find a resolution. Thank you, Bob Nunn - General Manager - (908) 452-6100
From top to bottom, my experience at Motion Chevrolet was superb. Would recommend them time and time again!!! Tom and his team were great.
From top to bottom, my experience at Motion Chevrolet was superb. Would recommend them time and time again!!! Tom and his team were great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Matthew, thank you for sharing your five-star review of Tom and his team! We appreciate your recommendation and hope to welcome you back to Motion Chevrolet again in the future!
Tom was great! Really worked hard to get the deal that we both were happy!
Tom was great! Really worked hard to get the deal that we both were happy!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mattlabukas! Thank you for leaving us this five-star review and kind words about Tom from our sales team at Motion Chevrolet! We'll see you next time!
Another perfect purchase at Motion Chevrolet. Bob made sure that we received the best deal. Andy was amazing in finding the exact truck we were looking for. He also was very fair with our trade. Tom is a very knowledgeable sales rep, he knows everything Chevrolet! He takes his time delivering the vehicle and goes over all options and feature features, things you don’t even know the vehicle has. He was very patient in downloading and explaining the Chevy App to my husband. Orlando and finance made the purchase very easy, and thoroughly explained the process along with the warranties. Thank you, Motion Chevrolet for another awesome purchase!
Another perfect purchase at Motion Chevrolet. Bob made sure that we received the best deal. Andy was amazing in finding the exact truck we were looking for. He also was very fair with our trade. Tom is a very knowledgeable sales rep, he knows everything Chevrolet! He takes his time delivering the vehicle and goes over all options and feature features, things you don’t even know the vehicle has. He was very patient in downloading and explaining the Chevy App to my husband. Orlando and finance made the purchase very easy, and thoroughly explained the process along with the warranties. Thank you, Motion Chevrolet for another awesome purchase!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Angela, we're so glad your experience with Bob, Andy, Tom, and Orlando was top-notch. Thank you for choosing Motion Chevrolet and sharing your feedback!
Excellent top notch salesman, Tom has sold us four cars now, he listens, hears hears, and makes the deal happen, I was in and out of the dealer with new car in 30 minutes, no lie.
Excellent top notch salesman, Tom has sold us four cars now, he listens, hears hears, and makes the deal happen, I was in and out of the dealer with new car in 30 minutes, no lie.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Keljoe11, thank you for your continued trust in Tom and Motion Chevrolet. We’re thrilled to hear about your smooth, 30-minute experience! Safe travels in your new car!