Reviews
When in to have tire repaired but they were unable to do
When in to have tire repaired but they were unable to do so. They did have a replacement and they did the work in a timely manner. Aston kept me informed on what the problem was and how long it would take. Really good service. This is my second car I’ve bought from them. Has been a good experience each time
When in to have tire repaired but they were unable to do
When in to have tire repaired but they were unable to do so. They did have a replacement and they did the work in a timely manner. Aston kept me informed on what the problem was and how long it would take. Really good service. This is my second car I’ve bought from them. Has been a good experience each time
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Vicki, thank you for sharing your experience with Aston and the team! We're grateful to have your continued support. See you next time at Doug Smith Subaru!
From the moment we walked into Doug Smith Subaru, we felt
From the moment we walked into Doug Smith Subaru, we felt like valued guests, not sales targets. Garett Johnson was exceptional from start to finish, warm, knowledgeable, and refreshingly low pressure. He answered every question with patience and clarity, making sure we felt confident and informed throughout the process. Thanks to Garett and the stellar team behind him, we drove away in a Certified Pre-Owned Subaru Crosstrek Sport that exceeded our expectations, both in quality and value. The deal was fantastic, the atmosphere was relaxed, and the entire experience felt tailored to us rather than scripted. If you're shopping for a Subaru, do yourself a favor and head to Doug Smith. And when you do, ask for Garett Johnson. He deserves every bit of praise, but credit also goes to everyone involved in the sale. They were courteous, professional, and genuinely kind. Highly recommended. Five stars, no hesitation.
From the moment we walked into Doug Smith Subaru, we felt
From the moment we walked into Doug Smith Subaru, we felt like valued guests, not sales targets. Garett Johnson was exceptional from start to finish, warm, knowledgeable, and refreshingly low pressure. He answered every question with patience and clarity, making sure we felt confident and informed throughout the process. Thanks to Garett and the stellar team behind him, we drove away in a Certified Pre-Owned Subaru Crosstrek Sport that exceeded our expectations, both in quality and value. The deal was fantastic, the atmosphere was relaxed, and the entire experience felt tailored to us rather than scripted. If you're shopping for a Subaru, do yourself a favor and head to Doug Smith. And when you do, ask for Garett Johnson. He deserves every bit of praise, but credit also goes to everyone involved in the sale. They were courteous, professional, and genuinely kind. Highly recommended. Five stars, no hesitation.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Daren, thank you for sharing your glowing recommendation of Garett and the Doug Smith Subaru team! We're thrilled to hear that you drove away in exactly the right vehicle for you. Congratulations on your Certified Pre-Owned Subaru Crosstrek Sport!
I never had positive experiences at a dealership until
I never had positive experiences at a dealership until buying from Doug Smith. They are courteous, helpful, professional and knowledgeable. They go out of their way to provide a great experience.
I never had positive experiences at a dealership until
I never had positive experiences at a dealership until buying from Doug Smith. They are courteous, helpful, professional and knowledgeable. They go out of their way to provide a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Marilyn, we're pleased to hear our team made your first positive dealership experience at Doug Smith Subaru! Thank you for choosing us and for sharing your support. Enjoy your new vehicle!
Dale was very friendly and helpful.
Dale was very friendly and helpful. He kept me informed every step of the way. I also thought the waiting area lounge was very comfortable and accommodating. Very nice dealership! Thank you!
Dale was very friendly and helpful.
Dale was very friendly and helpful. He kept me informed every step of the way. I also thought the waiting area lounge was very comfortable and accommodating. Very nice dealership! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tanya, we are happy to hear Dale kept you informed and was a helpful resource during your visit. Thank you for choosing Doug Smith Subaru, see you next time!
I had a very positive experience.
I had a very positive experience. I was greeted with a smile. Dan was friendly but professional. And they were thorough
I had a very positive experience.
I had a very positive experience. I was greeted with a smile. Dan was friendly but professional. And they were thorough
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Marsha, it's great to know you had a positive and thorough experience with Dan and our team at Doug Smith Subaru! Thank you for sharing your feedback. See you next time!
Josh Andrade is absolutely the best service agent I have
Josh Andrade is absolutely the best service agent I have ever worked with! I would highly recommend him and the dealership to everyone. Professional, friendly, efficient and customer oriented. Howard Csrdon
Josh Andrade is absolutely the best service agent I have
Josh Andrade is absolutely the best service agent I have ever worked with! I would highly recommend him and the dealership to everyone. Professional, friendly, efficient and customer oriented. Howard Csrdon
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Howard, thank you for your business and your review of Josh! We'll pass your feedback along to him. -Doug Smith Subaru
Doug Smith has always been Great to deal with and they
Doug Smith has always been Great to deal with and they always treat me and take care of my car as and when needed. Dan in the Service Department has always gone above and beyond the things need. Dan has always been Courteous, Kind and willing to answer questions and make his customer feel cared for Thanks Dan Your The Greatest Jim Dowd Sr
Doug Smith has always been Great to deal with and they
Doug Smith has always been Great to deal with and they always treat me and take care of my car as and when needed. Dan in the Service Department has always gone above and beyond the things need. Dan has always been Courteous, Kind and willing to answer questions and make his customer feel cared for Thanks Dan Your The Greatest Jim Dowd Sr
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Jim! We’re glad you feel so well taken care of by Dan and the team at Doug Smith Subaru. We’re here whenever you need us next! Safe travels!
We drive from Salt Lake to go to Doug Smith because their
We drive from Salt Lake to go to Doug Smith because their service department is the best! They’re always thorough, friendly and knowledgeable. I don’t see myself going anywhere else as long as I own my Subaru.
We drive from Salt Lake to go to Doug Smith because their
We drive from Salt Lake to go to Doug Smith because their service department is the best! They’re always thorough, friendly and knowledgeable. I don’t see myself going anywhere else as long as I own my Subaru.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for making the drive from Salt Lake to visit us at Doug Smith Subaru! We're thrilled to hear our service team has earned your trust with their thoroughness and knowledge. We look forward to seeing you next time! Safe travels!
I always get my Subaru Ascent serviced at Doug Smith.
I always get my Subaru Ascent serviced at Doug Smith. Their mechanics are top notch and Josh and Dan the service writers are GREAT! I have nothing bad to say about everyone I have dealt with at this dealership.
I always get my Subaru Ascent serviced at Doug Smith.
I always get my Subaru Ascent serviced at Doug Smith. Their mechanics are top notch and Josh and Dan the service writers are GREAT! I have nothing bad to say about everyone I have dealt with at this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Greg, thank you for your continued trust in our team! We appreciate your business and look forward to assisting you again at Doug Smith Subaru.
I went in for an express service oil change.
I went in for an express service oil change. Ashton was informative and answered any questions I had. The service was exceptionally quick and handled in an efficient manner.
I went in for an express service oil change.
I went in for an express service oil change. Ashton was informative and answered any questions I had. The service was exceptionally quick and handled in an efficient manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Margaret, thank you for the 5-star review! We will be sure to pass your kind words along to Ashton and the rest of the team. We hope to see you back at Doug Smith Subaru down the road!