Reviews
Very helpful thoughtful step through with me all the way so I would know what to do and how to do with a new car very accommodating kind. It was a good experience. This is Jerry Brereton. I appreciate everything that he did for that. The dealership did, but Mitch did a great job for me as well as whoever had to pay the money too anyway it was good so I would recommend a 100%.
Very helpful thoughtful step through with me all the way so I would know what to do and how to do with a new car very accommodating kind. It was a good experience. This is Jerry Brereton. I appreciate everything that he did for that. The dealership did, but Mitch did a great job for me as well as whoever had to pay the money too anyway it was good so I would recommend a 100%.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Delighted to hear our team provided clear guidance on your new Subaru Crosstrek so you knew exactly what to do. We appreciate your recommendation and are glad you found the experience accommodating and supportive. We look forward to helping you again.
Craig Tedesco was great to work with. He found the perfect car for us! We’ll definitely be back when it’s time for our next vehicle. Thanks Craig!
Craig Tedesco was great to work with. He found the perfect car for us! We’ll definitely be back when it’s time for our next vehicle. Thanks Craig!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It’s wonderful to hear that our team helped you find the ideal Subaru Crosstrek. We’re glad you’ll be back when it’s time for your next vehicle. We’ll be here to assist you again.
Professional team, explains the process and results. Also send video of the results. Great company and best service team.
Professional team, explains the process and results. Also send video of the results. Great company and best service team.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Darlene, thank you for choosing Doug Smith Subaru Service! We're happy to hear that you enjoyed the video updates and our straightforward explanations! See you next time!
Absolutely excellent all aspects! Zero complaints. The best! This was my fourth visit. I'll be returning for service for sure.
Absolutely excellent all aspects! Zero complaints. The best! This was my fourth visit. I'll be returning for service for sure.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kyle, thank you for sharing your feedback about your recent experience and for being such a loyal customer. We truly appreciate your business and look forward to seeing you at Doug Smith Subaru for your next service visit!
I will only take my car to Doug Smith Subaru. They always take good care of me and my car in a very timely manner. The service professionals explain everything to me and I trust their advice.
I will only take my car to Doug Smith Subaru. They always take good care of me and my car in a very timely manner. The service professionals explain everything to me and I trust their advice.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Bennett! Thank you for putting your trust in Doug Smith Subaru for all your car care needs! We truly appreciate your feedback and look forward to serving you again in the future!
My Experience With Doug Smith Subaru was Excellent as Always. They were professional friendly & kind. Making sure I was taken care of and understood what they were doing.
My Experience With Doug Smith Subaru was Excellent as Always. They were professional friendly & kind. Making sure I was taken care of and understood what they were doing.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jim, your review truly makes our day! The team at Doug Smith Subaru appreciates your business and wishes you safe travels ahead!
A great experience with a great team at Doup Smith Subaru. I really liked my service writer.
A great experience with a great team at Doup Smith Subaru. I really liked my service writer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi John! Thank you for leaving us this five-star review and for your kind words about our service team at Doug Smith Subaru! We'll see you next time!
We really enjoyed working with Brandon at the Doug Smith Dealership. They were not pushy. They were informative and accommodating. They were easy-going and very knowledgeable. It was a nice experience.
We really enjoyed working with Brandon at the Doug Smith Dealership. They were not pushy. They were informative and accommodating. They were easy-going and very knowledgeable. It was a nice experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sunee, we are flattered by your kind words about Brandon and our team! Thank you for choosing Doug Smith Subaru and for sharing your support. We hope to see you again down the road!
I was greeted immediately as I entered the service area, asked what service I needed for my car then taken to David who explained that the service entails and the time needed and cost. He was very thorough and answered any questions I had throughly. The service was completed in a timely and efficient manner. On completion of the transaction David explained future concerns I might have with the car.
I was greeted immediately as I entered the service area, asked what service I needed for my car then taken to David who explained that the service entails and the time needed and cost. He was very thorough and answered any questions I had throughly. The service was completed in a timely and efficient manner. On completion of the transaction David explained future concerns I might have with the car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Margaret, we're glad to hear you had a thorough and efficient experience with David and our team. Thank you for choosing Doug Smith Subaru and we look forward to serving you again soon! Safe travels!
Jeff Hall was very pleasant to work with as I went through the process of buying a car. There was no pressure or arm twisting just good vibes as offer and counter offers were made. In the end, I felt the price agreed to was great. Now if I can only remember everything he told me about how to operate all the whistles and bells he showed me just before I drove away in a beautiful new car. I would be pleased to work with him again.
Jeff Hall was very pleasant to work with as I went through the process of buying a car. There was no pressure or arm twisting just good vibes as offer and counter offers were made. In the end, I felt the price agreed to was great. Now if I can only remember everything he told me about how to operate all the whistles and bells he showed me just before I drove away in a beautiful new car. I would be pleased to work with him again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sue, we're delighted to hear about your experience with Jeff at Doug Smith Subaru! We hope you enjoy every mile in your new car. See you next time!