Reviews
Communication is not top notch customer have to call and
Communication is not top notch customer have to call and inquire about their services. Please do better with communicating with the customer.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and apologize for the lack of communication on our part. We value your business and hope you will give us another opportunity to serve you. Jamie Freeman Service Manager
They treated me well, and were quick and to the point.
They treated me well, and were quick and to the point. They knew what I wanted and were willing to work with me. Thankful
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Josh Frick General Manager
I shouldn't take 1 hour 45 min.
I shouldn't take 1 hour 45 min. hours for a Tuesday, "scheduled"oil change.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jamie Freeman Service Manager
Great dealership.
Great dealership. Good service! And in timely fashion! Only Problem was black dirty floor mats from technician!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager
Clean, friendly, and fast service.
Clean, friendly, and fast service. I was in and out in no time always look forward to visiting
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager
I was really happy with the way.
I was really happy with the way. The salesman had me in and out with my purchase, and I was very, very happy with the way of the service department when I had a problem they fixed it immediately and took care of it.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as one of our valued customers for many more years to come! Jamie Freeman Service Manager
I would just like to say, Doc and Ramsey was a pleasure
I would just like to say, Doc and Ramsey was a pleasure to work with and did everything they could do in my best interest to help me with my new truck! The whole process was smooth going! Also, the dealership was simple and employees are very respectful and welcoming..thanks again to everyone involved in the process!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at York Chrysler Dodge Jeep Ram of Plainfield are glad to have you as a customer. Josh Frick General Manager
Very helpful and courteous.
Very helpful and courteous. Know what. They are doing. Will be going back again soon
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager
Great guy.
Great guy. Great Service, Very nice to work with, made it an easy calm atmosphere
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi Justin: Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Josh Frick General Manager
Misdiagnosed problem.
Misdiagnosed problem. Paid $1300 for a fuel pump I didn't need. Service was not willing to adjust price.
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- Quality of repair —
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Josh Frick General Manager jfrick@yorkautomotive.com