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Jeff Wyler Springfield Chevrolet

(2,143 reviews)
Visit Jeff Wyler Springfield Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2016 state dealer award
View 5 awards
2016 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 488-3511 (833) 488-3511
Used (833) 472-9299 (833) 472-9299
Service (937) 906-2071 (937) 906-2071

Reviews

(2,143 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeff Wyler Springfield Chevrolet from DealerRater.

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Super nice people to deal with!

Super nice people to deal with! Can’t always hear salesman because music too loud.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and will share this with the team. We hope you'll reach out if there's anything else you'd like to share. Thank you! - Jeff Wyler Springfield Hyundai

Always have efficient reliable service each visit for

Always have efficient reliable service each visit for maintenance schedule for the past 7 years

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating! The team looks forward to working with you again! – Jeff Wyler Springfield Hyundai

Everyone at the dealership was very professional and

Everyone at the dealership was very professional and friendly and I was able to purchase a new 2025 Chevy Trax.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new 2025 Chevy Trax! We are thrilled you enjoyed working with our professional and friendly team. Thank you for choosing Jeff Wyler Springfield Hyundai and for sharing your feedback. Safe travels!

Was a great buying experience Chris was a fantastic help

Was a great buying experience Chris was a fantastic help from start to finish of the purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re happy to hear that Chris was such a fantastic help from start to finish at Jeff Wyler Springfield Hyundai. Enjoy your ride!

This dealership is absolutely dishonest and shameless.

This dealership is absolutely dishonest and shameless. They sold me a vehicle with a wheel well that was literally ripped and held together with ZIP TIES. That’s not just lazy — it’s downright deceptive. They clearly knew about the damage and chose to pass it off to the buyer instead of fixing it. It would’ve cost them around $120 to repair properly, but instead they dumped the problem on me and now I’m stuck paying over $700 at a body shop to fix something they knowingly covered up. This kind of behavior shows a complete lack of integrity and respect for customers. If this is how they do business, I would strongly warn anyone to stay far away from this place. They cut corners, hide problems, and have no problem lying by omission if it saves them a few dollars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jake, thank you for reaching out. I'd like the opportunity to discuss these concerns with you in greater detail. At your earliest convenience, would you please contact me directly? I look forward to hearing from you. Respectfully, AJ Castle - Sales Manager - aj.castle@jeffwyler.com

Worse car buying experience ever!

Worse car buying experience ever! Dealer never submitted my title for transfer. They only did it after I reached out a month after purchase. I left messages for 5 different people and the corporate office. No one has returned my call. I would never give my business to a dealership that treats customers so poorly after the sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

I'm truly sorry to hear about your experience with the title transfer and lack of communication. This is not the level of service we strive for, and I apologize for any frustration caused. Please reach out directly so we can address this issue promptly and ensure it doesn't happen again in the future. Thank you, AJ Castle - Sales Manager - aj.castle@jeffwyler.com

Any five star ratings have to be from friends or family!

Any five star ratings have to be from friends or family! This dealership is shady. Sold us a car they knew had issues and took our awesome trade in too. The Kia they sold us has a blown engine now but we still have a car payment! Do not buy from them! I know several people who have had horrible experiences with them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's concerning to hear about your experience with the vehicle and trade-in process. We strive for transparency and quality in all our transactions, so this feedback is troubling. Please reach out directly so we can address these issues further and work towards a resolution. Thank you, AJ Castle - Sales Manager - aj.castle@jeffwyler.com

Chris was amazing to work with, they didn’t have the

Chris was amazing to work with, they didn’t have the initial trim I wanted on the lot in the color that I wanted, but I ended up driving home in a new 2025 Chevy Trax 2RS. Chris worked to make this deal something that I could afford and I couldn’t have asked for a better salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Chris made your experience at Jeff Wyler Springfield Auto Mall a positive one! Thanks for choosing us and enjoy your beautiful new Chevy Trax!

Dallas, Great salesman and took time to help me find the

Dallas, Great salesman and took time to help me find the right vehicle. First time buying a vehicle that was on the showroom floor. Great job, and when im ready to purchase again. I know where I'm going Thanks 👍🏻

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your amazing review! We're so happy that Dallas provided you with an excellent purchase experience. We look forward to seeing you next time at Jeff Wyler Springfield Auto Mall!

Great sales man Brian would definitely recommend him to

Great sales man Brian would definitely recommend him to other customers that are looking for a vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Brian provided you with a great experience at Jeff Wyler Springfield Hyundai! Thank you for recommending him, and we appreciate your support.