Reviews
Always courteous and willing to answer questions. I’m...
Always courteous and willing to answer questions. I’m these crazy time they have taken the extra step to insure everyone is safe. Tha k you again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
A big shout-out to Jeff Wyler Springfield Auto Mall. I've...
A big shout-out to Jeff Wyler Springfield Auto Mall. I've bought for new cars from there and they have always went above and beyond the Call of Duty. I am very happy with their dealership. A special thank you to Travis and Eduardo for their help getting me into a new car and the excellent service they provided
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tyler Restau our salesman was the first car salesman I...
Tyler Restau our salesman was the first car salesman I was extremely impressed with. We traveled two and a half hours to look at a 2014 Challenger Plum Crazy.. We purchased the car and the process went smooth and we were on the road home. With a week of emails and great communication this event will be remembered because of our salesman Tyler Restau. Contact Tyler you won’t be sorry-great person to work with when purchasing a vehicle. James B & Mary S Saturday May 23 2020
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding service as always. The was a great help. The...
Outstanding service as always. The was a great help. The service on my car was great and done on time. Thank you to all who fixed my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always leave happy
We have dealt with Chuck Otstot for probably 20 years. I think if he didn't work for Jeff Wyler, we wouldn't drive. He has always taken great care of us and our needs. We tell him what we want and can afford, and he never disappoints us. We have loved and enjoyed every vehicle he has put us in. Working with him and the rest of the Wyler crew is always a pleasure! KEEP UP THE GOOD WORK GUYS, SO WE CAN KEEP BUYING CARS!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I worked with Tyler Restau to get my new car. He was...
I worked with Tyler Restau to get my new car. He was honest and straight to the point with me. He was very busy that day but still made sure I was not ignored. He is an excellent member of your team. Thank you Becky Sadler
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I will never EVER go back again. Once was enough. Over...
I will never EVER go back again. Once was enough. Over charged for parts. Over filled 3 tires, butbthe 4th. Let the air out. I checked my gauge in the car 45 lbs of pressure in the 3. 4 lbs in the last one. I know none of them were low if at all when they recieved it. But to ober inflate?? Why???. I called parts department when i left. They quoted me 375 for throttle body. My paperwork says i payed 575. Again.. why???? If anyone ever asks me for an opinion.. i will be sure to tell then to steer clear.. shady .. *UPDATE* following morning. After taking the time to fix the tire inflation problem. The tire that only had 4 lbs of pressure has lost 10 lbs over night. Perhaps the service dept. Did not like the fact that i told them i have my own favorite tire shop. I know im needing to get then soon as well. Also the door clearly states recommended tire pressure as everyone should know, especially the tech that is working on the vehicles. I now believe he/she purposely over inflated the tires to force an issue. The tires clearly say 35 lbs max. Not only do i feel like a rippedoffcustomer. Now im a very pissed off customer as well..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
service at the auto mall
very friendly, efficient and accomodating. I will continue to use Jeff Wyler Springfield Auto Mall for the service on my 2016 Nissan Truck. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent work and done on time.
Tim Mays scheduled the service work on my 2015 Suburban and got my car back to me on time. The work was done as requested and I appreciate the good service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Adam our salesman
Adam was great. He was very helpful; and was not pushy like a lot of the salesmen we have encountered. He made sure all of our questions were answered. As a result we purchased a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
