Reviews
People are great. I’ll give them a 10 especially Raffy....
People are great. I’ll give them a 10 especially Raffy. Management sucks eggs because they are not honoring lifetime time oil change contract. Think I will but something besides a Honda next time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, Our team at Honda Cars of Katy truly values your feedback, I understand your frustration over the change in terms to the lifetime oil maintenance agreement, and I’d like the opportunity to discuss the matter with you in more detail. At your earliest convenience, please contact me at 832-913-7271. I look forward to speaking with you soon and resolving this issue. Thank you, Charley Leach Fixed Operations Manager
Excellent service with a reasonable wait time. Lounge was...
Excellent service with a reasonable wait time. Lounge was clean and coffee machine was a nice touch bonus! Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kind words, Steve! We appreciate your patronage and look forward to seeing you again soon at Honda Cars of Katy.
Fast efficient service. Recall update done quickly. A few...
Fast efficient service. Recall update done quickly. A few questions I had about future service was answered professionally
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for trusting Honda Cars of Katy with your automotive needs. We're always here to answer any question and assist you with your vehicle. Hope to see you again soon.
Quick service, friendly, and very informative. Told me...
Quick service, friendly, and very informative. Told me all that they would do to my car. Had a smiling friendly face and never made me feel rushed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave our team at Honda Cars of Katy such positive feedback. We are thrilled to hear we met the mark at your last visit and look forward to seeing you again soon.
The service was excellent and the staff were very...
The service was excellent and the staff were very friendly and accomodating. They resolved my problem quickly shout out to the chief mechanic, you did an excellent job. I would highly recommend this branch Honda Cars of Katy. Kudos! to all of you for being very professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our entire team at Honda Cars of Katy is grateful for your glowing recommendation! We're excited to hear your kind words and look forward to serving you well into the future.
Best experience buying a car EVER! Kris, my salesman, was...
Best experience buying a car EVER! Kris, my salesman, was like a guardian angel! I have been going through many difficulties, & due to my credit being adversely affected, I wasn’t expecting much. Kris was not a “stereotypical salesman”(pushy & overly self-interested), but rather a merely kind human being who listens. Somehow Kris (and the the rest of his team, who he somehow persuaded) not only put me in a reliable, safe car; but put me in a 2018 car, with low miles that looks and feels brand new! I ABSOLUTELY LOVE it!!!! They may think they just gave me a good deal on a great car, but they did a lot more than that! They performed an act of kindness that will make a HUGE difference in my “new” life! I am eternally grateful and will certainly pay it forward!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to recognize Kris. He's an incredible asset to our team at Honda Cars of Katy and takes great pride in being able to assist his clients. We're very happy he's here and we're even happier that you're happy! Thanks again for trusting us with your transportation needs, and we're always happy to assist you. Safe travels!
This is my first time visiting, Raffi was very friendly...
This is my first time visiting, Raffi was very friendly and he is very professional. He explains things very clearly and detailed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Welcome to the Honda Cars of Katy Family! Thanks for trusting us with your automotive needs and for the kind words. Raffi is an asset to our team. Hope to see you again soon.
Absolutely wonderful customer service! They care about...
Absolutely wonderful customer service! They care about their customers and serve them well. I love the people here!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! The entire team at Honda Cars of Katy is always happy to assist you, and we look forward to seeing you again soon.
Good people, good service, easy to work with. I was...
Good people, good service, easy to work with. I was completely satisfied with the service done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave our team at Honda Cars of Katy with such positive feedback. We appreciate your patronage and look forward to seeing you again soon.
It was super efficient to have my car fixed today and in...
It was super efficient to have my car fixed today and in a professional way.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the positive feedback! Thank you for choosing Honda Cars of Katy for your vehicle needs. We look forward to seeing you again soon.