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(902 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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awesome

Because of excellent service provider by everyone. Salesman was well informed and provided excellent information on the things that the vehicle was equipped with he explained and gave a demo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Recent Visit

The service done on my vehicle was done well. The waiting room was nice but WiFi was not working. Time to complete service was done in acceptable time frame.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy Buying Experience

From the minute my son and I walked up everyone was courteous and quick to answer all questions. Salesman worked with us all during negotiations finally asking what would it take to make us stay. Finance man was equally courteous and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great staff!

I would definitely buy another car from Honda of Katy. The salesmen were knowledgeable without being pushy. The dealership was clean and modern. Everyone smiled which was nice to see.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Recall

They were very helpful and listened to my needs regarding my vehicle and issues pertaining to my vehicle. They documented everything in the event i should have a future problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick and Easy

As soon as I got in I was taken care of. My service advisor was friendly. Didn’t take much to get my car out.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My vehicle was completed before the time that I was quoted.

My vehicle was completed before the time that I was quoted. The representatives were friendly and helpful. The free car wash is a nice touch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Service

He is friendly, knowledgeable, and most prompt with the time of the service. He had a lot of recommendations on the services that is needs to be done on my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Replace Battery.

Service rep was outstanding even though Honda would not warranty the battery which made no sense. The battery was replaced with a new one at 20k mikes. Battery The was replaced had a 100 month warranty on it but since my car was at 55k it was denied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great

Good customer service and clean dealership . Will surely recommend to my friends The environment is pretty ok nice waiting area kids can play while dad waits for the car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.