Reviews
awesome
Because of excellent service provider by everyone. Salesman was well informed and provided excellent information on the things that the vehicle was equipped with he explained and gave a demo
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Recent Visit
The service done on my vehicle was done well. The waiting room was nice but WiFi was not working. Time to complete service was done in acceptable time frame.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Easy Buying Experience
From the minute my son and I walked up everyone was courteous and quick to answer all questions. Salesman worked with us all during negotiations finally asking what would it take to make us stay. Finance man was equally courteous and knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great staff!
I would definitely buy another car from Honda of Katy. The salesmen were knowledgeable without being pushy. The dealership was clean and modern. Everyone smiled which was nice to see.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Recall
They were very helpful and listened to my needs regarding my vehicle and issues pertaining to my vehicle. They documented everything in the event i should have a future problem.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quick and Easy
As soon as I got in I was taken care of. My service advisor was friendly. Didn’t take much to get my car out.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
My vehicle was completed before the time that I was quoted.
My vehicle was completed before the time that I was quoted. The representatives were friendly and helpful. The free car wash is a nice touch!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service
He is friendly, knowledgeable, and most prompt with the time of the service. He had a lot of recommendations on the services that is needs to be done on my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Replace Battery.
Service rep was outstanding even though Honda would not warranty the battery which made no sense. The battery was replaced with a new one at 20k mikes. Battery The was replaced had a 100 month warranty on it but since my car was at 55k it was denied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great
Good customer service and clean dealership . Will surely recommend to my friends The environment is pretty ok nice waiting area kids can play while dad waits for the car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair