Reviews
I had a very great experience at Honda Services
I gave a good rating because i had an incredible experience with customer service and the maintenance performed on my vehicle was performed in a very timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service mgr was very helpful and friendly
You he service mgr was very fri belt and helpful. He was very good at his job. Assured all of our questions about the service they made on our car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service Trip
Got my oil/filter change, tire rotated/balance, and all the recommended services in less than 1hr. They were extremely professional and kept me updated. My service tech Anthony was awesome.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Exceptional Customer Service
Mr Joshua Minor Exceeded My Expectations On My Service Visit. My Appointment Was To Repair Fuel Injection Recall. While There He Noticed My LED Lights On My Headlamps Was Out On One Side. He Took The Initiative And Had Both Sides Replaced. I Really Really Appreciated His Excellent Customer Service. Way To Go Joshua U Rock
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service, easy process
Working with Aaron and Parker was easy and seamless. Aaron helped me understand the features of the car I wanted to purchase and Parker managed the closing process efficiently and effectively, making sure to take the time that I needed to understand my financing. Great work by all involved!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent
The customer service rep was courteous and helpful in suggesting maintenance issues that needed to be addressed.. I Will continue to take my car to this dealership for service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service at Honda Cars of Katy
After completing repairs on my Honda Pilot, I had to return for a different problem the next day. They fixed it quickly for no extra charge. Excellent service. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Okay only
Lost many hours of my day for post buying CRV Got car with few scratches on window holder part, got it changed but then with a big dot on windshield
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Great Experience!
Simon and Psrker went above and beyond.to make sure that We're satisfy. Also, they are both friendly l, knowledgeable in their respective area of career.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Customer services and Honest Finance
I just bought my first Honda Passport. I used to go to Gilman Honda before and was always disappointed because of lack of professionalism. but now after my experience with Honda Cars of Katy, I can surely say I’m not going back to Gilman. Aaron at Honda Cars of Katy was Honest, patient, and thorough.. Although many thanks to Nick from Finance ...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car