Skip to main content

Reviews

(902 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

I had a very great experience at Honda Services

I gave a good rating because i had an incredible experience with customer service and the maintenance performed on my vehicle was performed in a very timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service mgr was very helpful and friendly

You he service mgr was very fri belt and helpful. He was very good at his job. Assured all of our questions about the service they made on our car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service Trip

Got my oil/filter change, tire rotated/balance, and all the recommended services in less than 1hr. They were extremely professional and kept me updated. My service tech Anthony was awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Exceptional Customer Service

Mr Joshua Minor Exceeded My Expectations On My Service Visit. My Appointment Was To Repair Fuel Injection Recall. While There He Noticed My LED Lights On My Headlamps Was Out On One Side. He Took The Initiative And Had Both Sides Replaced. I Really Really Appreciated His Excellent Customer Service. Way To Go Joshua U Rock

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service, easy process

Working with Aaron and Parker was easy and seamless. Aaron helped me understand the features of the car I wanted to purchase and Parker managed the closing process efficiently and effectively, making sure to take the time that I needed to understand my financing. Great work by all involved!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent

The customer service rep was courteous and helpful in suggesting maintenance issues that needed to be addressed.. I Will continue to take my car to this dealership for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Service at Honda Cars of Katy

After completing repairs on my Honda Pilot, I had to return for a different problem the next day. They fixed it quickly for no extra charge. Excellent service. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Okay only

Lost many hours of my day for post buying CRV Got car with few scratches on window holder part, got it changed but then with a big dot on windshield

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great Experience!

Simon and Psrker went above and beyond.to make sure that We're satisfy. Also, they are both friendly l, knowledgeable in their respective area of career.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Customer services and Honest Finance

I just bought my first Honda Passport. I used to go to Gilman Honda before and was always disappointed because of lack of professionalism. but now after my experience with Honda Cars of Katy, I can surely say I’m not going back to Gilman. Aaron at Honda Cars of Katy was Honest, patient, and thorough.. Although many thanks to Nick from Finance ...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.