Reviews
Working with Gil was great.
Working with Gil was great. The buying experience was easy and Gil was available and patient with our questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com
I've had my 2019 serviced here since I bought it.
I've had my 2019 serviced here since I bought it... great and fair customer service..... whe it came time to upgrade my vehicle it as painless and easy..... low pressure sale and great sales staff.... I'll keep going there.....😎👍🏼
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for choosing City Volkswagen of Evanston. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sam Lotta General Manager slotta@cityautogroup.com
A pleasure to deal with.
A pleasure to deal with. Narcis' expertise was hugely appreciated as we were purchasing our first vehicle having moved to Chicago. Will be returning once it's time for a new model. 10/10
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com
It is always a pleasure working with Narcis.
It is always a pleasure working with Narcis. He’s a straight shooter and transparent through the entire process. This is my 3rd car I’ve purchased with Narcis and highly recommend him to anyone looking in the area. Thanks Narcis for making each purchase painless and enjoyable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sam Lotta General Manager slotta@cityautogroup.com
Narcis was fantastic!
Narcis was fantastic! After my last car was totaled, he guided me through the car buying process with ease. He was incredibly informative, patient, and made everything feel smooth and stress free. I truly appreciate that I never felt pressured or rushed to make a decision. I'm grateful for the experience and glad I chose to work with this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com
Working with Brendan and Manny was hands down the best
Working with Brendan and Manny was hands down the best car buying experience I’ve had. They were both extremely professional, kind and knowledgeable throughout the entire process. I can’t recommend them or VW Evanston enough.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for sharing about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com
I went there to buy my new 2025 tiguain and Narcis Agic
I went there to buy my new 2025 tiguain and Narcis Agic was there to help me as usual Very professional and helpful . They order my car and in a few days I had it with the color I wanted . Thanks again and I’ll be back for sure !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com
Narcis is so great to work with.
Narcis is so great to work with. We appreciate all of his expertise and support throughout our car buying process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sam Lotta General Manager slotta@cityautogroup.com
Great inventory and easy to work with.
Great inventory and easy to work with. The whole process was quick and had exactly what I was looking fi
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Sam Lotta General Manager slotta@cityautogroup.com
I worked with Brendan In sales and Mike in service.
I worked with Brendan In sales and Mike in service. It was a stressful decision to make as I have a 2013 GTI and it was time to buy a new one. I had a great experience getting the 2013 version service and purchasing my new 2025 GTI. Also, I have a couple of questions because my new car has so many new features So I called Brendan and he suggested that I come up sometime next week and you know sit with me and make sure I’m using all the features!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your feedback on your recent visit to City Volkswagen of Evanston. It's great to hear that we were able to assist you and that you had such a positive experience. Sam Lotta General Manager slotta@cityautogroup.com