Reviews
Every member of the team as a collective was a great
Every member of the team as a collective was a great presence to be around.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Evanston. Sam Lotta - slotta@cityautogroup.com
It was a pleasure to work with Ian Edmonson.
It was a pleasure to work with Ian Edmonson. We had a great experience, very knowledgeable, informative, and easy to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience with us! We're happy to hear it went well with Ian. We truly appreciate your business, Cindy. Sam Lotta - slotta@cityautogroup.com
Had a great experience working with Ian!
Had a great experience working with Ian! He helped us trade in our car and made the car buying process go quickly and smoothly. Very nice, professional, and honest. I highly recommend purchasing a car from City Volkswagen of Evanston.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience with us! We're happy to hear it went well with Ian and truly appreciate your feedback! Sam Lotta - slotta@cityautogroup.com
Very honest and reliable service.
Very honest and reliable service. This was my first time leasing a car and it was very painless!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for choosing City Volkswagen of Evanston! Please let Gilbert know if we can be of any more assistance! Sam Lotta - slotta@cityautogroup.com
Really great service.
Really great service. Ricky and Gilbert were really helpful in the process. I really appreciate it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are happy that Ricky and Gilbert had the opportunity to work with you, and we are thrilled that you found your experience with us to be positive. Please don't hesitate to reach out if you need anything else. Sam Lotta - slotta@cityautogroup.com
Had a great experience here working with Mario.
Had a great experience here working with Mario. Highly recommend him and City when looking for a used or new car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing City Volkswagen of Evanston. Your feedback and rating mean a lot to us. We're glad Mario was able to help, and we hope to see you again! Sam Lotta - slotta@cityautogroup.com
My experience with Ricky was great.
My experience with Ricky was great. He was extremely helpful with finding what I was looking for and there was no pressure which I appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review, Angela! We are thrilled that Ricky had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Evanston! Sam Lotta - slotta@cityautogroup.com
Great job well done by everyone especially Mario,Alex,
Great job well done by everyone especially Mario,Alex, and Narcis. Love my new car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sam Lotta - slotta@cityautogroup.com
Purchased a certified vehicle here recently.
Purchased a certified vehicle here recently. Had an awesome experience overall; the price was great, trade value was great. No pressure, no xx. Ian in sales and Alex in Finance were great; nice, professional, respectful of my time. Could not have asked for a smoother transaction. I highly recommend them, you won't be disappointed!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Evanston. Sam Lotta - slotta@cityautogroup.com
I bought a new Volkswagen yesterday and was walked
I bought a new Volkswagen yesterday and was walked through the process very smoothly. All questions were answered clearly by Alex and Mario. I wouldn’t hesitate returning for my next vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are happy that Alex and Mario had the opportunity to work with you, and we are thrilled that you found your experience with us to be positive. Please don't hesitate to reach out if you need anything else. Sam Lotta - slotta@cityautogroup.com