Arrigo Dodge Chrysler Jeep Ram West Palm

No no no no no no no no no no. No no no no no

Great service all the way around . Ryan made sure that we were taken care of.

Ordel and Chris the finance guy were both very kind and helpful. Both of them were very “real” with us and it was appreciated. Other than the time length of the entire process, the experience was good.

This dealership has some of the most overinflated fees on the market. Dealer fee which they call a documentation fee is $1200. All other made up fees like electronic filing fee $560, battery, tire fee $196, doc. Stamp fee $203, license fee $450, lemon law fee ???, etc.. Nearly $3000 in fees which they try to leach out of their customers and the way they stack them, you have to pay tax on them. I understand there are some fees due to the local government. However I will be surprised if they are more than 10% of what these greedy people charge. One should avoid this place. Not worth the aggravation. There are other car dealers who for some odd reason charge less, or no dealer fees at all. Go figure how.

The search for a new Pacifica started online, and I received a text and call within 10 minutes. It was easy to setup an appointment with Jimmy who was very helpful and knowledgeable as we reviewed the vehicle options on the lot. The whole process from walk-in, trade, sign papers and drive away took less than 3 hours. We were able to get a great deal and are pleased with the whole process. The only problem I have with Arrigo Chrysler is how the service department processes customers. As a new customer coming for service, there is no indication of where to go to get started, like a service desk at most other dealers. I pulled into the Express oil change lane and stood by the vehicle for 15 minutes and no one came to talk with me. The so-called Express Oil Change is anything but express - waiting hour or more to get a oil change. When I called to schedule an oil change I was told they don't do that - just come to the Express. So, I go to the Mobile oil change place where I can be out of there in 15 minutes. So, kudos to sales, but service intake needs work.

No follow-through from any of the salespersons. Need to constantly bug them to do what they said they would do. We're still waiting for our missing floor matts which we pointed out were missing right before we drove the new vehicle off the lot. They said they would bring them the next day but that was about a month ago now.

Ryan was terrific to work with from the start to the finish of my deal. Love my Land Rover Range Rover Sport. I would work with him again and recommend him!

Ryan helped to get the exact van that I wanted. It was a little more than I wanted to pay , but I think I made a good deal. I’m really happy with my new van. Arrigo always delivered

We had a great experience! Order was awesome and treated us very well. Everything went smoothly from start to finish.

most of the process was over the phone or email so that was very convenient. Malcom picked me up at the airport which was very nice and the time spent at the dealership was minimal!