Reviews
Professional, stress and pressure free interactions.
Professional, stress and pressure free interactions. Friendly present Management I make this point because previous dealer months ago lost a deal for being that in the other room non flexible hard bottomline manager the salesperson had to scurry off and see ... over a couple thousand. I hate wasting my time. I drove several hours knowing I was leaving with 1 of 2 cars I had already done my homework on. The fact they made it happen with no sales xx was a huge score for me. Thanks Arrigo!!!! It was a pleasure and I love the car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Not transparent in selling process.
Not transparent in selling process. Tried to add $6,000 of expenses at end of the transaction. Never seen that in my life…very shady…same goes for advertised miles on their website - 22K miles vs actual miles of 35K on the car…so drew me in under false advertising. The sales person, Hua, was very nice and patience - looked at a variety of different options so no knock on him. But the dealership management side not trustworthy at all. Then at end stuck me with only 1 key to car and wouldn’t offer to get second one - said it was my problem..crazy…I would not recommend these guys to anyone.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I just bought a brand new 2024 Jeep Grand Cherokee and I
I just bought a brand new 2024 Jeep Grand Cherokee and I have to say that their customer service is fantastic. My sales person was Joshua Serrano and he made me feel like I was the only customer in the dealership. He even gave me his personal number! This dealership is the best. The assortment of vehicles is amazing. I can truly say I have never seen a dealership that has so many vehicles to choose from. Hands down the only dealership you should buy your vehicle from!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very nice experience.
Very nice experience. I got the deal that I wanted, and my sales person was a pleasure to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our salesman, Golden, was very professional and if he
Our salesman, Golden, was very professional and if he didn't have an answer to any of our questions, he made sure to get them. Both he and Vince did a great job negotiating both our trade-in and the purchase. The only thing that I feel they could work on is streamlining the process. Shouldn't take five hours.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent,Professional,courteous staff.
Excellent,Professional,courteous staff.They went above and beyond to make the purchase smooth and easy.James Hunter the salesman was very helpful and very respectful, and Vince Leone the sales manager made us feel very comfortable with the purchase process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They had more Wagoneers in stock than other places.
They had more Wagoneers in stock than other places. It is still very much a dealership and there is nothing quick about it. Golden seemed to work hard for us. He could improve his knowledge of the Wagoneer Line. But they are a fairly new vehicle option. His manager was pushy and overbearing but thats seems to be the story at every dealership.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Our experience at Arrigo Dodge went very well.
Our experience at Arrigo Dodge went very well. Alfonso Lopez worked very hard to get us the payment we wanted, as did the Sales Manager and Finance man, Eric. When we left, we were very happy. We would highly recommend them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service.
Great customer service. I was disappointed When the manager did not work with the The price that the vehicle was advertised For?
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had the best car buying experience of my life.
I had the best car buying experience of my life. It was the most outstanding and easiest transaction I have ever made! My salesman, Zeke Cano along with the management staff went over and beyond for us! Thank you so much and we are coming back for our next vehicle!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
