Arrigo Dodge Chrysler Jeep Ram West Palm

Excellent experience and personal attention Robyn gave us. Lennox in the finance department made the final paperwork smooth and peaceful!

PROFIT over people • Recall Service: My vehicle was kept for an unreasonable four months for a recall repair. Shockingly, just a few thousand miles later, the vehicle is now out of alignment and requires new tires. It only has 24,000 miles, and the recall (suspension-related) was completed at 21,000 miles. • Neglected Service: It appears the vehicle alignment was not performed during the recall service, leading to the current tire issue. This is not a normal maintenance item that should have been overlooked. • False Promises: I was misled regarding price matching. Your dealership advertised a willingness to match competitor prices, but this was not the case when it came to tire pricing, specifically the advertised price at Pep Boys. • Deceptive Discounts: The advertised 15% service department discount for veterans and first responders is incredibly misleading. The discount apparently does not apply to essential services like tires and alignment. This feels particularly disingenuous. Overall Experience: These repeated incidents paint a clear picture of a business that prioritizes profit over customer satisfaction. The lack of transparency and willingness to address basic concerns is unacceptable.

I’m super happy!! The service was astounding!! Definitely top notch!!1 million ⭐️ Godspeed!! Truly amazing!!

Salesman was very helpful, straightforwards and understanding.Same the manager and financial manager.I do love my Grand Cherokee

This is the second vehicle I purchased at Arrigo, both were preowned. I knew when I arrived there would be multiple choices. We were introduced to our salesman Paulo. He listened to what I wanted and gave me several choices. I am a retired GM employee of 33 years so I am very knowledgeable of the Automotive industry. My wife and I looked at and test drove the vehicle we purchased. It was the first option we looked at and it fit our needs perfectly. I decide we needed to look no further, Paulo fulfilled our needs beyond our expectations. We sat down and worked out the terms of the deal and exceeded our satisfaction of the entire purchase process. Shout out to Paulo and Arrigo. We will recommend Arrigo and Paulo to anyone to have a remarkable buying experience. I also want to add the exemplary work from Erick Mendoza in the finance department. All the paperwork was flawless and complete. Explanation of each document was thorough and understanding even for my wife not being accustomed to the procedure. Paulo made the cake and Erick was the icing on it of a very enjoyable purchase. I would like to let them both know the we are thankful and appreciative of all they did for us. Arrigo is a top notch dealership.

My purchase of my new charger Was such an amazing sales and purchase experience that I had to come back and get my wife one this month as well. Danielle, the service manager and truly exceptional. I can’t count how many new vehicles I have purchased in my life, but this was hands-down the absolute best experience. They have earned a customer for life in me. We will Purchased our future vehicles with them as well. Thank you very much to the Arrigo Dodge family, to Danielle , and to Zeke . You truly made the experience amazing.

Four hours to complete a sale was a bit lengthy but the sales team there was great.

Best experience I've ever had at a dealership. SAL was the best car dealer I have ever had the pleasure working with.

Awesome customer service, I was looking for a car for more than 4 months and he follow up with and we bought the car this week

Well done! Joshua Serrano was great, and the Finance Dept. as well! Thank you for everything.