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Arrigo Dodge Chrysler Jeep Ram Sawgrass

(11,829 reviews)
Visit Arrigo Dodge Chrysler Jeep Ram Sawgrass
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 11:00am–6:00pm Closed
2024 state dealer award
View 21 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 national dealer award 2023 national dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 national dealer award 2022 national dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (855) 967-2181 (855) 967-2181
Used (855) 945-2457 (855) 945-2457
Service (877) 235-9848 (877) 235-9848

Reviews

(11,829 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Arrigo Dodge Chrysler Jeep Ram Sawgrass from DealerRater.

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Peaceful professional fast answer so courtesy very nice

Peaceful professional fast answer so courtesy very nice person decent number one salesperson and very good work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Jake our salesman was great the way he explained the

Jake our salesman was great the way he explained the vehicle features and the buying process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Miguel Moreno was great.

Miguel Moreno was great. He took care of all of the details and had me on my way quickly. Everything went as planned. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Ruddy was the best.

Ruddy was the best. Defiantly coming back to get more service done. Will recommend to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I HAVE PURCHASED THREE VEHICLES FROM ARRIGO SAWGRASS.

I HAVE PURCHASED THREE VEHICLES FROM ARRIGO SAWGRASS. I LIKE THE SERVICE ON BOTH ENDS FROM SALES TO SERVICE AND I WILL CONTINUR TO PURCHASE FROM THEM, RUDDY MY SERVICE ADVISOR WAS A PLEASURE TO WORK WITH, KEPT ME INFORMED AS TO WHEN PARTS GOT ORDERED, RECIEVED AND WHEN THE VEHICLE WOULD BE COMPLETED AND READY FOR PICK UP

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

As customers we are constantly kept informed about the

As customers we are constantly kept informed about the progress of the service, demonstrating excellent customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Lack of communication and caused a new issue fixing

Lack of communication and caused a new issue fixing another. Now my truck sounds like a jet is in my engine.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The service was horrible.

The service was horrible. I requested to change service rep/manager, Carlos Castro, due to his lack of knowledge. I spoke with a lady Manager who tried to make it better but was going on vacation the next day and he wasn't change. The car was in the shop for over 4 days and no one bothered to check my warranty, which is full coverage ({Platinum). I have two warranties. No one mentioned me getting a rental until I asked after day two. I feel like it was such an inconvenience and no guidance or care. They didn't do half of what was needed done. After five days in service, they only changed the battery. They recommended for me to buy a tire but failed to recommend the oil be changed even though he could see it was time due to the mileage on the windshield. RPM is losing power and dropping while driving. I also expressed concerns something is killing the battery. It has been changed twice in one year. The change battery is still not showing full. U-connect and front screen turns red and go blank. This issue is still there. The manager stated he can't control that default. Again, I have warranty. Hence, I have to live with a truck that they can't fix or suggestions to fix the problem. This is totally unacceptable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Anthony Garcia was excellent, he went above and beyond to

Anthony Garcia was excellent, he went above and beyond to ensure I was taking care of, his professionalism , customer service and follow-up was top notch. Thank you Anthony! 😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

First time doing business with Arrigo and it will be the

First time doing business with Arrigo and it will be the last one. Juan Correa is a lier, was not clear to close the sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.